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Mercedes-Benz of Fayetteville
Fayetteville, NC
589 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
All of us at Mercedes-Benz of Fayetteville share this incredible achievement with all of you - our fantastic customers - without whom this award would not be possible. While we are thrilled with the recognition from Mercedes-Benz USA, you are the reason we go above and beyond to provide exceptional customer service. You choose a top tier brand; therefore, you should receive top tier service.
We also promise that we will not rest on these laurels, but we will continue to find new ways to make sure you thoroughly enjoy every visit to Mercedes-Benz of Fayetteville!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 589 reviews
August 24, 2026
Connor started working with us in February. While we were not ready to purchase a vehicle at that time, he maintained contact with us on occasion. When we were ready to move forward with purc While we were not ready to purchase a vehicle at that time, he maintained contact with us on occasion. When we were ready to move forward with purchasing a Mercedes, Connor was the person we wanted to continue working with. Excellent customer service is always a must. Connor met that without question. More
by janet.w.benton
Employees Worked With
Connor
August 08, 2026
Connor was absolutely great to work with! Honestly, we were not in the market for another vehicle, but my mother-in-law needed something more reliable. We didn’t purchase a Mercedes-Benz; we Honestly, we were not in the market for another vehicle, but my mother-in-law needed something more reliable. We didn’t purchase a Mercedes-Benz; we purchased a used vehicle, but the way we were treated, you would have thought we had just purchased a brand-new Mercedes! I was extremely pleased with the customer service we received, especially with Connor’s willingness to work with us and meet us where we needed to be, considering this was an unexpected and unplanned purchase. The entire experience was smooth, professional, and genuinely enjoyable. When the time comes, I will definitely be returning to purchase another vehicle — hopefully a MERCEDES this time! Highly recommend Connor and the team! More
by asanchez7865
Employees Worked With
CONNOR MCHUGH
July 27, 2026
This is the best dealership I've ever dealt with in over 40 years of buying and servicing vehicles. The sales team and front receptionist are terrific and the service team always recognizes me and makes me 40 years of buying and servicing vehicles. The sales team and front receptionist are terrific and the service team always recognizes me and makes me feel appreciated. More
by chiefkeith
Employees Worked With
Steve
July 24, 2026
This dealership’s experience with my purchase of a new GLE SUV was exceptional. The GM Gred and his sales associate provided the best price and their professionalism was top notch. I highly recommend this GLE SUV was exceptional. The GM Gred and his sales associate provided the best price and their professionalism was top notch. I highly recommend this dealership if you’re interested in the Mercedes Benz brand. More
by Frank
Employees Worked With
Courtney
July 19, 2026
This was an excellent experience - friendly and professional - as I traded in an old Acura and drove away in an e300. I am over 40 and have purchased many cars - the best experience I have had. Dwa professional - as I traded in an old Acura and drove away in an e300. I am over 40 and have purchased many cars - the best experience I have had. Dwayne and Rosa were great! More
by jra300
Employees Worked With
Dwayne and Rosa
June 07, 2026
Reception, Service and dispute resolution were exceptional!! Although, my vehicle was brought in for a specific service, confusion arose but was expediently resolved. I am quite happy with the ser exceptional!! Although, my vehicle was brought in for a specific service, confusion arose but was expediently resolved. I am quite happy with the service experience received from the Fayetteville Mercedes Benz dealership. More
by johnpereda
Employees Worked With
Dylan
June 04, 2026
The entire process was exceptional, and the vehicle was truly remarkable. Cheryl demonstrated exceptional professionalism and expertise as a sales representative, making her an invaluable partner in this truly remarkable. Cheryl demonstrated exceptional professionalism and expertise as a sales representative, making her an invaluable partner in this transaction. I love my new MBZ!! More
by Laila
Employees Worked With
Cheryl Bowman
