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Mercedes-Benz of Fayetteville

Fayetteville, NC

4.9
551 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you! All of us at Mercedes-Benz of Fayetteville share this incredible achievement with all of you - our fantastic customers - without whom this award would not be possible. While we are thrilled with the recognition from Mercedes-Benz USA, you are the reason we go above and beyond to provide exceptional customer service. You choose a top tier brand; therefore, you should receive top tier service. We also promise that we will not rest on these laurels, but we will continue to find new ways to make sure you thoroughly enjoy every visit to Mercedes-Benz of Fayetteville!
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420 Glensford Dr

Fayetteville, NC

28314

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Showing 551 reviews

June 01, 2022

Always wonderful service! Jamie is THE BEST!!! Very professional and attentive. Would highly recommend to others. More

by dinaadams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
Jun 03, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the kind words! We are so happy that Jamie provided you with a wonderful service experience. We hope to see you at Mercedes-Benz of Fayetteville again soon!

May 25, 2022

We have like the efficiency of your employee working at the parts department. And also Edward at the service was helpful. Thank you More

by roger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwards
May 27, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review, Rodger. Our team is happy that we could provide you with such a wonderful service experience. Until next time- take care!

May 17, 2022

Service is what I've come to expect of the years - excellent!! Thanks agaiun Jamie! More

by soundboard1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
May 19, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review!

May 07, 2022

The service was excellent . I would recommend Mercedes’ to all my friends and family. Thanks Agsin More

by Chanman8000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone
May 09, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review! Until we see you again-take care!

May 04, 2022

First time Mercedes owner and first service at this shop. Overall outstanding. I was greeted immediately and directed to the service writer who was polite and profession. We discussed any current issues and More

by Mschmelig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monte
May 05, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review! We are so happy that you had an excellent service experience at Mercedes-Benz of Fayetteville, and look forward to seeing you again in the future!

April 29, 2022

Very informative and professional. Winston answered all of our questions and treated us with the utmost respect. More

by Bama
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Winston
Apr 29, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review! We hope to see you again at Mercedes-Benz of Fayetteville!

April 21, 2022

Fabulous service department. My car needed repairs on a late Friday afternoon while my wife and I were in transit from Florida to New York City. . I called the dealership while I More

by Joe.decresce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monte Simmons, Trina Tellames and Reginald
Apr 25, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for taking the time to leave us a review, Joe! We are so happy that our team at Mercedes-Benz of Fayetteville was able to provide you with such excellent service. Until next time, take care!

April 20, 2022

Warm, Loving, Caring…. Very Professional.The employees always seem to go above & beyond to make sure their customers are always Happy & Satisfied More

by ednajay407
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Nick Caterino
Apr 25, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5 star review! We are so happy that you had such a great experience with our team at Mercedes-Benz of Fayetteville. Until next time, take care!

April 13, 2022

Service was good. Check-in was good. And the equipment and things I needed were a little bit expensive but they were quick. Only unhappy part was the cleaning of the c More

by John.concepcion.4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorden :)
Apr 19, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 4-star review, John. We want you to leave feeling 100% satisfied. If you have any questions or concerns, please don't hesitate to reach out to Service Director Chris Baxley at 910-487-0000. Thank you!

April 12, 2022

All the people I was working with were accommodating beyond believe. Not in my boldest dreams I was expecting to get this very special car within that short time span (getting in touch with MB Fayettev More

by ESQ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg, Julie, Shawn
Apr 14, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review! We are so happy that you had an excellent sales experience with our team at Mercedes-Benz of Fayetteville. Until next time, take care!

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