Mercedes-Benz of Fayetteville

The service department representatives were very friendly, and accomodating. They invited us to have refreshments and turn on the tv as we waited. The wait time was longer than I expected when I had friendly, and accomodating. They invited us to have refreshments and turn on the tv as we waited. The wait time was longer than I expected when I had a scheduled appointment. However, I do understand that this may be because of the Covid-19 Pandemic . I thank the servicemen for working to keep my car in great condition. More

Mercedes Benz of Fayetteville is the very best with world class people working there who truly care about their customers! Getting ready to buy my 31st vehicle from them when I get back home from a Ca world class people working there who truly care about their customers! Getting ready to buy my 31st vehicle from them when I get back home from a Caribbean cruise later this week. More

The Service Experience was excellent. The sales experience and request for feedback/support from Mr. Dudak was extremely disappointing. Mike experience and request for feedback/support from Mr. Dudak was extremely disappointing. Mike More

Always great service & great communication coming from my service advisor Jamie. Billing is always accurate & understandable. service advisor Jamie. Billing is always accurate & understandable. More

Service Department is top notch! Very helpful, timely, professional and courteous, I would suggest to anyone with Mercedes to have their vehicle service at this dealership. Thank You!!! professional and courteous, I would suggest to anyone with Mercedes to have their vehicle service at this dealership. Thank You!!! More

Mercedes Benz of Fayetteville is Excellent! Tyhiem Baker my salesman is the Best! First Mercedes Benz was a birthday gift it was certified we upgraded within 3 months to a brand new 2021 Mercedes Benz! Emma my salesman is the Best! First Mercedes Benz was a birthday gift it was certified we upgraded within 3 months to a brand new 2021 Mercedes Benz! Emmanuel was great in the process. Sherry in service is Awesome! Shoutout to the 2 Guys that transport/deliver the vehicles as well, the home pick up and deliver service is so Helpful and these 2 guys are so Friendly and nice! Mercedes Benz of Fayetteville you all transformed a Nissan girl to a Mercedes Girl! More

Everything went well, once they were able to get the vehicle in, shipping and material shortages were out of there control. vehicle in, shipping and material shortages were out of there control. More

My experience there was very professional. I feel very comfortable everything was explained to me and the price.Very warm and inviting atmosphere. comfortable everything was explained to me and the price.Very warm and inviting atmosphere. More

I have had service here for several years. Sherri is absolutely great! Exceptional professionalism , caring, and wanting to make the customer happy. She took care of every aspect from loaner to informin absolutely great! Exceptional professionalism , caring, and wanting to make the customer happy. She took care of every aspect from loaner to informing about status and final pick up. She made sure that everything was done promptly. Sherri is consummate professional in keeping the consumer informed with charm and warmth. She represents Mercedes’ of Fayetteville in a very positive way! I will keep going back for all my service needs. More