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Mercedes-Benz of Fayetteville

Fayetteville, NC

Overview
Reviews
Vehicles
4.9
551 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you! All of us at Mercedes-Benz of Fayetteville share this incredible achievement with all of you - our fantastic customers - without whom this award would not be possible. While we are thrilled with the recognition from Mercedes-Benz USA, you are the reason we go above and beyond to provide exceptional customer service. You choose a top tier brand; therefore, you should receive top tier service. We also promise that we will not rest on these laurels, but we will continue to find new ways to make sure you thoroughly enjoy every visit to Mercedes-Benz of Fayetteville!
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420 Glensford Dr

Fayetteville, NC

28314

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Showing 551 reviews

August 01, 2025

Very well versed in their products and services, helpful and made me feel valued as a customer More

by Nick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney and Rosa
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Aug 28, 2025 -

Mercedes-Benz of Fayetteville responded

Hi there, thanks for your review! We're so glad you enjoyed your visit. We look forward to helping you again when the time comes. Take care!

July 29, 2025

Excellent service and very attendant to their customers! It's a pleasure doing business with this dealership! More

by purplejrw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Johnson
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Aug 28, 2025 -

Mercedes-Benz of Fayetteville responded

Thank you for your review! We’re always here to make your experience as smooth and stress-free as possible. We appreciate your rating and we look forward to serving you again!

July 24, 2025

Mercedes-Benz of Fayetteville's service department is an oasis in a desert lacking in service oriented people. Justin represents Mercedes and Mercedes of Fayetteville extremely well. More

by AlpinaB7
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Aug 28, 2025 -

Mercedes-Benz of Fayetteville responded

We really appreciate you taking the time to leave us a review! It's great to know we were able to help. Wishing you all the best on the road ahead!

July 12, 2025

Brought my 2016 Mercedes CLS in for a shimmy in the front end and service advisor Steve Stackhouse and the technician addressed and my salesman Courtney addressed all my concerns. More

by Mikepm.71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Stackhouse, Courtney
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Jul 18, 2025 -

Mercedes-Benz of Fayetteville responded

Hi there! We appreciate you stopping in and leaving us a rating. We're here anytime you need us. Have a great rest of your day.

Jul 18, 2025 -

Mercedes-Benz of Fayetteville responded

Hello! Thanks so much for your rating. We hope everything went just the way you expected. If you need anything else, please don’t hesitate to reach out. Have a great day.

July 05, 2025

Very personable and straightforward. Excellent service. They appreciate and take care of repeat customers. Loyal More

by Kerryavant
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dylan Graham
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Jul 10, 2025 -

Mercedes-Benz of Fayetteville responded

Thanks for the 5 stars! We're so happy we could be part of a positive experience for you. We’re always here if you ever need anything else! Have a great day.


July 05, 2025

There was a huge selection of cars and SUVs to choose from. Everyone there was friendly and knowledgeable. More

by alclare8
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dwayne
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Jul 10, 2025 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star rating. We’re so glad to know you had a great experience with us. See you next time and drive safe!


June 04, 2025

I was absolutely taken care of at the Fayetteville Mercedes-Benz dealership. I will get all my service work on my GLC 300 done there. More

by Kentowin65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherri
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Jul 10, 2025 -

Mercedes-Benz of Fayetteville responded

Hi there, we really appreciate you leaving a review! Thanks for taking the time to rate your visit. We’re so glad you felt our team provided 5 star service, we’re always happy to help! Have a great day and take care.


May 29, 2025

Sam, Ty and Kendrick were awesome to work with during the purchase of my SUV More

by Lil_reese1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam, Ty and Kendrick
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Jun 03, 2025 -

Mercedes-Benz of Fayetteville responded

Hi, thank you for the awesome 5-star review! We’re happy you had a great experience. We look forward to assisting you again soon!

May 26, 2025

Cheryl Bowman is an absolute pleasure to work with, great communication and follow up. Thank you for making the car buying experience easy and seamless More

by larry.horenstein
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cheryl Bowman
Report | Print
Jun 03, 2025 -

Mercedes-Benz of Fayetteville responded

Thank you for taking the time to leave a review! We’re so glad to hear that you had a positive experience. We look forward to serving you again soon!

May 24, 2025

Courtney McGregor is the bestest! !!! He came back 2 let me test drive 4 a 2nd time after he got off. Then came in his day off 2 finalize the deal. He's professional, knowledgeable, ki More

by atchaney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney McGregor, Rosa business manager
Report | Print
Jun 03, 2025 -

Mercedes-Benz of Fayetteville responded

Hi there, thank you for rating your experience with us! We’re so happy to know everything went smoothly. Take care and drive safe!

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