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Mercedes-Benz of Fayetteville

Fayetteville, NC

Overview
Reviews
Vehicles
4.9
573 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you! All of us at Mercedes-Benz of Fayetteville share this incredible achievement with all of you - our fantastic customers - without whom this award would not be possible. While we are thrilled with the recognition from Mercedes-Benz USA, you are the reason we go above and beyond to provide exceptional customer service. You choose a top tier brand; therefore, you should receive top tier service. We also promise that we will not rest on these laurels, but we will continue to find new ways to make sure you thoroughly enjoy every visit to Mercedes-Benz of Fayetteville!
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420 Glensford Dr

Fayetteville, NC

28314

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Showing 573 reviews

January 14, 2026

Service was good. They took good care of me. I would recommend them and plan to continue getting both of my Mercedes (C300 & GLK350) serviced there. Only recommendatio More

by mikeatkinson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Stackhouse
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Jan 26, 2026 -

Mercedes-Benz of Fayetteville responded

Thank you for the review and for trusting us with your C300 and GLK350. We appreciate your feedback on our loaner policy—we’ll be sure to share it with our team. Thanks for recommending us!

January 11, 2026

Great Service, Dylan communicated with me every step of the way. I appreciated the transparency. More

by K Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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Jan 16, 2026 -

Mercedes-Benz of Fayetteville responded

Thanks for the 5 stars! We're so happy we could be part of a positive experience for you. We’re always here if you ever need anything else! Have a great day.


January 03, 2026

Dwayne Bowen was a very good salesman. He was thorough and nice during the visit. The Finance Manager Tyhiem Baker was nice and effiecient as well. From the time we arived on the lot we w More

by schajay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne Bowen, JT
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Jan 16, 2026 -

Mercedes-Benz of Fayetteville responded

Hi there, we really appreciate you leaving a review! Thanks for taking the time to rate your visit.

December 25, 2025

Nice facilities, friendly people. good service. nice new mercedes GLB-250 loaner car for two weeks when my car was serviced. More

by ching0345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry
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Jan 16, 2026 -

Mercedes-Benz of Fayetteville responded

Thank you for your rating! We hope everything met your expectations and we look forward to assisting you again in the future. Take care!


December 24, 2025

They welcome you to the establishment and have you feeling like the most important customer More

by JaeBoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven, Don and Ian
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Jan 16, 2026 -

Mercedes-Benz of Fayetteville responded

Thanks for your review! We work hard to make sure your visit is efficient and enjoyable, and we’re glad to see we delivered on that! Have a great day!


December 19, 2025

I have only had exceptional service from this dealer. Steve was able to easily explain the service needed. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Dec 20, 2025 -

Mercedes-Benz of Fayetteville responded

Thanks again for your visit! It means a lot that you trusted us with your time. We look forward to helping again in the future.

December 17, 2025

Steve, my service manager, does an excellent job. He is always professional and courteous. I always leave feeling confident that my car is in great hands. I highly recommend this dealership. More

by lray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Dec 20, 2025 -

Mercedes-Benz of Fayetteville responded

Hi there! Thanks for taking the time to leave us a rating. We’re glad you stopped by and we’re here whenever you need us again. Take care.

December 13, 2025

Jamie, my service manager always does an outstanding job very professional explains everything to me in a way that I can understand it More

by Deesxj6jag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie and Phil
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Dec 20, 2025 -

Mercedes-Benz of Fayetteville responded

Hi there, we really appreciate you leaving a review! Thanks for taking the time to rate your visit.

December 03, 2025

Winston Davis was great a great sales person and offered his help anytime after the purchase as well. More

by Patty
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Winston Davis
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Dec 20, 2025 -

Mercedes-Benz of Fayetteville responded

Hi there! We’re so thankful for your 5-star rating. It’s always our goal to provide helpful, friendly service. We look forward to serving you again, take care!


November 22, 2025

Always a pleasure Jamie and the entire service team knock it out of the park every time. Highly recommend!!!!!!💎 💎💎💎💎 More

by Terry Spell
Recommend Dealer
Yes
Employees Worked With
Jamie, not sure who the mechanic was but always a great job
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Dec 20, 2025 -

Mercedes-Benz of Fayetteville responded

Hi Terry! Thanks for rating us 5 stars. We're grateful for your trust and support. We look forward to serving you again, take care!


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