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Mercedes-Benz of Fayetteville

Fayetteville, NC

4.9
529 Reviews

420 Glensford Dr

Fayetteville, NC

28314

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Showing 529 reviews

August 06, 2021

We came just looking at cars, we ended up buying a used Jeep. And we are extremely happy with our purchase. We are looking forward to getting out next car with you More

by Jeffery
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Baker
July 31, 2021

I always experience satisfaction services with Mercedes. New building sets a more pleasant, professional, and courteous dealership. A pleasure to do business with MERCEDES BENZ . More

by 2SON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick L. Davis, Tyhiem Baker
Aug 02, 2021 -

Mercedes-Benz of Fayetteville responded

This is so amazing to hear! Thank you so much for taking the time to share your feedback with our team at Mercedes-Benz of Fayetteville. It's great to know that we continue to provide our customers with everything they need. Have a great day!

July 09, 2021

This was easily the best car buying experience I have ever had! It was hassle-free, no pushiness, and everyone was very hospitable. It didn't take long to sign the paperwork and I was riding! More

by Kharismom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron and Rosa
July 08, 2021

Great service advisor and very good mechanics they know the cars, friendly staff very impressive work centers, and parts department is top with parts personnel’s More

by Mr. Choice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris and Jamie
July 03, 2021

I am very pleased with my experience. I love my car and the team at the dealership were very nice! More

by Jasmine.gettys
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyhiem Baker
Jul 06, 2021 -

Mercedes-Benz of Fayetteville responded

We're happy to hear you were pleased, Jasmine! Thanks for the five stars.

July 02, 2021

The new facility represents Mercedes-Benz, and the atmosphere is inviting. More

by Bea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
Jul 06, 2021 -

Mercedes-Benz of Fayetteville responded

We appreciate the feedback about our facility and atmosphere, Bea!

June 24, 2021

Service coordinator was pleasant and courteous.Very Service coordinator was pleasant and courteous. Very thorough in explaining what they needed to do and what the cost would be. Kept me posted on pro More

by PeteDye68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shari
Jun 30, 2021 -

Mercedes-Benz of Fayetteville responded

We're happy to hear your first service visit with us was a good one. Thanks for the review!

June 24, 2021

We had a great experience. Everyone was very courteous and professional. We’re very pleased with our new vehicle. Thank you More

by Adrinna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Caterino, Julie Rutgers, Rosa Berdecia & Desmond Jones
Jun 30, 2021 -

Mercedes-Benz of Fayetteville responded

It's great to hear you had a five star visit with us! Thanks for making us your luxury dealership.

June 21, 2021

It felt like we were talking to family. The atmosphere and conversations were familiar feeling and not stuffy or strictly business focused. We also had so much in common with my husband being a car sales More

by edwards32008
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terry, Kendrick Davis
Jun 30, 2021 -

Mercedes-Benz of Fayetteville responded

We consider everyone who walks through our doors to be family! Thanks for the great feedback.

June 04, 2021

I didn’t like that you didn’t put nitrogen in all four new tires and my new spare tire. You need nitrogen ASAP, the tires I put on was not cheap and different sizes Other than that the service was gre More

by Burgessmr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie and Cherlyn
Jun 30, 2021 -

Mercedes-Benz of Fayetteville responded

We appreciate the feedback, and we'll be sure to pass along to our team. Thanks for the review, and don't hesitate to let us know if you need anything in the future.

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