Back

Mercedes-Benz of Fayetteville

Fayetteville, NC

4.9
529 Reviews

420 Glensford Dr

Fayetteville, NC

28314

Directions

By Type

Showing 529 reviews

May 31, 2021

The staff at MB Fayetteville are courteous, polite and professional. We always enjoy bringing our vehicle in to the dealership whenever necessary. Their communication process is great start to finish an More

by D. Thompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Johnson
Jul 06, 2021 -

Mercedes-Benz of Fayetteville responded

We appreciate the great feedback! Thanks for choosing Mercedes Benz of Fayetteville.

May 31, 2021

All services performed and on my vehicle has been satisfactory and the servicing mechanic as always checked for any equipment that needed attention above requested More

by Lmarpowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordon, Brooki, McNeil
Jul 06, 2021 -

Mercedes-Benz of Fayetteville responded

Thanks for the great feedback about hour service department!

May 28, 2021

If you are looking for a place to buy a Mercedes than Fayetteville Mercedes dealership is the place to go. The whole staff is AMAZING! My experience was the best. Ask for Mr. Brown he will take really go More

by Debreca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyhiem Baker, Julie Rutgers, Kendrick Davis
Jul 06, 2021 -

Mercedes-Benz of Fayetteville responded

We love hearing the team here gave you an AMAZING experience!

May 23, 2021

Great job in & out of service as they promised. Keep me informed as each step of the service was being done. Will return in the future More

by Boyd Holmes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Jul 06, 2021 -

Mercedes-Benz of Fayetteville responded

We look forward to serving you and your vehicle again in the future!

May 20, 2021

Great experience! All questions answered, exceptional service. Everyone was friendly and made the car buying experience as easy as possible. I got the exact car I wanted. More

by Terrell Howell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney McGregor
Jul 06, 2021 -

Mercedes-Benz of Fayetteville responded

We're happy you had a friendly and easy car buying experience with us!

May 15, 2021

The service was exceptional and the young lady taking care of me was very professional and nice. The waiting area was comfortable and the restrooms were clean. More

by Isabel1913
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherri
Jul 06, 2021 -

Mercedes-Benz of Fayetteville responded

Professional & nice - we're happy to hear our team gave you a five star visit!

May 08, 2021

Jordan Royal was the service writer. For the appointment she scheduled for the next available...which was within two days of the call. She was very customer oriented and represented the dealership with prof More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Royal
Jul 06, 2021 -

Mercedes-Benz of Fayetteville responded

We're happy to hear that Jordan provided you with a great service experience!

April 29, 2021

Courtney was helpful and Rosa professional. I was given latitude to consider extended service and tire service contracts both of which I purchased several days after I closed on the sale. I was pleased to More

by nelg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney McGregor, Rosa Berdecia
April 21, 2021

The customer service was excellent and Jamie Johnson was very knowledgeable and helpful and made my experience at the dealership comfortable. Offered coffee and had my car washed. Excellent!! More

by Shopjrk@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Johnson
April 15, 2021

Jordan was very professional and kept me informed on the process of my repairs. Never had a bad experience with this dealership. I would highly recommend it. More

by Smithwon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
...
22
...