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Mercedes-Benz of Fayetteville

Fayetteville, NC

4.9
537 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you! All of us at Mercedes-Benz of Fayetteville share this incredible achievement with all of you - our fantastic customers - without whom this award would not be possible. While we are thrilled with the recognition from Mercedes-Benz USA, you are the reason we go above and beyond to provide exceptional customer service. You choose a top tier brand; therefore, you should receive top tier service. We also promise that we will not rest on these laurels, but we will continue to find new ways to make sure you thoroughly enjoy every visit to Mercedes-Benz of Fayetteville!
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420 Glensford Dr

Fayetteville, NC

28314

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Showing 537 reviews

February 26, 2021

Did not have the selection they had the year before more than likely because of the coronavirus. Understandable could not find my color Blue,but they tried to look for it. More

by lcwhitson747
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
February 23, 2021

Remember that old joke about dealerships taking advantage of a woman and racking up ridiculous charges? How about $2,500 to replace a centrifuge, back brakes that were "showing signs of wear" and some suppo More

by markklein1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mandy?
February 21, 2021

Great work as always they have serviced my vehicle for over twelve years and always do outstanding work. Staff is excellent and professional. Team Fayetteville More

by Chip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan and Jamie
February 13, 2021

Pure professionalism for the duration of my purchase. From my salesperson, to the sales mgr, to the business mgr, to the general manager, awesome experience! More

by KPatton1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily, Emmanuel, Rosa, Greg
February 08, 2021

This was my second car from this dealership and I enjoyed working with Dylan Graham.Julie sold us our first Mercedes and she has always been so helpful, and we feel that we are in good hands with Dylan and J More

by lmcleod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Graham
February 08, 2021

I have leased multiple cars from MB of Fayetteville. Emily and Greg are great to work with and made this experience quick and easy! The new building is spacious and top notch. More

by dukechick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily, Greg
February 08, 2021

Sales and finance staff were great to work with. Very clean and neat dealership. Salesperson did a nice follow up after the sale. I was very pleased. More

by jwise61790
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gavin and Rosa
February 07, 2021

I took my 2013 Benz in for a recall. The service team was wonderful! The shuttle service took me to work and picked me up when my car was ready. They deserve 6 stars! More

by anna0398
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brooke
February 02, 2021

They did a wonderful job repairing my front window on the passenger side. Everyone is always courteous and professional. I also enjoy snacks while waiting More

by Pjpoet10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie, Brook, Phillip, Morris
January 23, 2021

Excellent customer service. Clean building. Good customer waiting area. Don’t need to write anything else. This survey is too long. Need to be right to the point. More

by Shirleyjlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Johnson
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