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Mercedes-Benz of Fayetteville
Fayetteville, NC
583 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
All of us at Mercedes-Benz of Fayetteville share this incredible achievement with all of you - our fantastic customers - without whom this award would not be possible. While we are thrilled with the recognition from Mercedes-Benz USA, you are the reason we go above and beyond to provide exceptional customer service. You choose a top tier brand; therefore, you should receive top tier service.
We also promise that we will not rest on these laurels, but we will continue to find new ways to make sure you thoroughly enjoy every visit to Mercedes-Benz of Fayetteville!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 583 reviews
June 24, 2021
We had a great experience. Everyone was very courteous and professional. We’re very pleased with our new vehicle. Thank you and professional. We’re very pleased with our new vehicle. Thank you More
by Adrinna
Employees Worked With
Nick Caterino, Julie Rutgers, Rosa Berdecia & Desmond Jones
June 24, 2021
Service coordinator was pleasant and courteous.Very Service coordinator was pleasant and courteous. Very thorough in explaining what they needed to do and what the cost would be. Kept me posted on pro Service coordinator was pleasant and courteous. Very thorough in explaining what they needed to do and what the cost would be. Kept me posted on progress. My first trip to any Mercedes dealership. Good experience. More
by PeteDye68
Employees Worked With
Shari
June 21, 2021
It felt like we were talking to family. The atmosphere and conversations were familiar feeling and not stuffy or strictly business focused. We also had so much in common with my husband being a car sales and conversations were familiar feeling and not stuffy or strictly business focused. We also had so much in common with my husband being a car sales manager at a different dealership. More
by edwards32008
Employees Worked With
Jonathan Terry, Kendrick Davis
June 04, 2021
I didn’t like that you didn’t put nitrogen in all four new tires and my new spare tire. You need nitrogen ASAP, the tires I put on was not cheap and different sizes Other than that the service was gre new tires and my new spare tire. You need nitrogen ASAP, the tires I put on was not cheap and different sizes Other than that the service was great Oh! do you give senior citizen discount and retired military discount. Get Nitrogen machine back More
by Burgessmr
Employees Worked With
Jamie and Cherlyn
May 31, 2021
All services performed and on my vehicle has been satisfactory and the servicing mechanic as always checked for any equipment that needed attention above requested satisfactory and the servicing mechanic as always checked for any equipment that needed attention above requested More
by Lmarpowell
Employees Worked With
Jordon, Brooki, McNeil
May 31, 2021
The staff at MB Fayetteville are courteous, polite and professional. We always enjoy bringing our vehicle in to the dealership whenever necessary. Their communication process is great start to finish an professional. We always enjoy bringing our vehicle in to the dealership whenever necessary. Their communication process is great start to finish and the work performed is always satisfactory and as promised. More
by D. Thompson
Employees Worked With
Jamie Johnson
May 28, 2021
If you are looking for a place to buy a Mercedes than Fayetteville Mercedes dealership is the place to go. The whole staff is AMAZING! My experience was the best. Ask for Mr. Brown he will take really go Fayetteville Mercedes dealership is the place to go. The whole staff is AMAZING! My experience was the best. Ask for Mr. Brown he will take really good care of you. More
by Debreca
Employees Worked With
Tyhiem Baker, Julie Rutgers, Kendrick Davis
May 20, 2021
Great experience! All questions answered, exceptional service. Everyone was friendly and made the car buying experience as easy as possible. I got the exact car I wanted. service. Everyone was friendly and made the car buying experience as easy as possible. I got the exact car I wanted. More
by Terrell Howell
Employees Worked With
Courtney McGregor
May 15, 2021
The service was exceptional and the young lady taking care of me was very professional and nice. The waiting area was comfortable and the restrooms were clean. care of me was very professional and nice. The waiting area was comfortable and the restrooms were clean. More
by Isabel1913
Employees Worked With
Sherri
