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Mercedes-Benz of Fayetteville
Fayetteville, NC
583 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
All of us at Mercedes-Benz of Fayetteville share this incredible achievement with all of you - our fantastic customers - without whom this award would not be possible. While we are thrilled with the recognition from Mercedes-Benz USA, you are the reason we go above and beyond to provide exceptional customer service. You choose a top tier brand; therefore, you should receive top tier service.
We also promise that we will not rest on these laurels, but we will continue to find new ways to make sure you thoroughly enjoy every visit to Mercedes-Benz of Fayetteville!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 583 reviews
October 17, 2020
Great customer service. Very knowledgeable about the buying experience. Ward wouldn’t let us leave without making a deal. Truly great car buying experience. I love the entire dealership. Clean and very buying experience. Ward wouldn’t let us leave without making a deal. Truly great car buying experience. I love the entire dealership. Clean and very inviting. More
by messchc
Employees Worked With
Ward
October 09, 2020
Ward is an awesome salesman. He is very helpful and knowledgeable in the different vehicles & features and went above and beyond trying to find us the perfect car! knowledgeable in the different vehicles & features and went above and beyond trying to find us the perfect car! More
by Ronjonknight
Employees Worked With
Ward M.
October 02, 2020
My wife and I are pleased with the manner in which Mr Tyheim Banker conducted himself and moved us to finalize the trade and purchase of a certified pre-own Mercedes Benz. A professional in every sense Tyheim Banker conducted himself and moved us to finalize the trade and purchase of a certified pre-own Mercedes Benz. A professional in every sense of the word, and he is working with us after the sale to insure our vehicle is completely to our satisfaction. More
by RVanDyke
Employees Worked With
Tyheim Baker and Rosa Berdecis
September 24, 2020
We were from out of town (Mount Airy, MD) and broke down in Fayetteville, heading to Myrtle Beach SC, we couldn't be happier with this dealership and how fantastic they were to work with! I wish they were in Fayetteville, heading to Myrtle Beach SC, we couldn't be happier with this dealership and how fantastic they were to work with! I wish they were local to me, as we would be using them for everything our Sprinter needs having done! More
by belquest1
Employees Worked With
Jamie
September 24, 2020
I have been getting car serviced at this dealership for some time and was pleased with service. Also impressed with new facility. Nick and Dylan were v ery helpful some time and was pleased with service. Also impressed with new facility. Nick and Dylan were v ery helpful More
by jondevault
Employees Worked With
Nick Caterino, Dylan Graham
September 10, 2020
Best experience buying a new Sprinter ! My dealers name was Nick and he was so amazing at making the process enjoyable and easy. Staff was amazing and very friendly! Would recommend this dealership to anyo was Nick and he was so amazing at making the process enjoyable and easy. Staff was amazing and very friendly! Would recommend this dealership to anyone looking for a car. More
by Nikolay Sak
Employees Worked With
Nick Caterino
August 31, 2020
Jaime and the Sprinter technician were absolutely amazing. They got my vehicle in, assessed and fixed in record time. They made sure I was very satisfied. amazing. They got my vehicle in, assessed and fixed in record time. They made sure I was very satisfied. More
by lastokes26
Employees Worked With
Jaime, Ty?
August 31, 2020
This is the 2d GLC300 that I've purchased from there. Nick sold both of them to us and has always taken care of my wife and me. We will come back when the time for another vehicle is needed. Hands dow Nick sold both of them to us and has always taken care of my wife and me. We will come back when the time for another vehicle is needed. Hands down the best dealership in Fayetteville. More
by SGT-Maj2014
Employees Worked With
Nick, Rachael
