Mercedes-Benz of Fayetteville

Salesman friendly and very helpful with getting my selection in a very timely manner. He explained the new features of the car. He offered to be available if there were questions or concerns later. selection in a very timely manner. He explained the new features of the car. He offered to be available if there were questions or concerns later. More

The atmoshere in the dealership seemed a little tense,not a friendly environment for car buyers. Sometimes buyers don't like the games that the dealership plays on buyers. A lot of time setting and waiting a friendly environment for car buyers. Sometimes buyers don't like the games that the dealership plays on buyers. A lot of time setting and waiting More

Our sales representative was very thorough and gave our daughter the attention she needed about learning how to operate her new Mercedes. He was overall very concerned with her and her safety and we were daughter the attention she needed about learning how to operate her new Mercedes. He was overall very concerned with her and her safety and we were very impressed with him. More

I drove up from Florida to complete the purchase and it went very smoothly. I arranged most of the transaction over the phone and both Paul and Andy were courteous, helpful, and an overall pleasure to dea went very smoothly. I arranged most of the transaction over the phone and both Paul and Andy were courteous, helpful, and an overall pleasure to deal with. I would recommend this dealership to anybody in the market for a Mercedes or Porsche. More

My husband took my car for service and everyone was nice. We needed another key ordered, Woody had it ordered and called to let me know as soon as it arrived. I inherited this car and it had not had any serv We needed another key ordered, Woody had it ordered and called to let me know as soon as it arrived. I inherited this car and it had not had any service done on it since July 2012 and was surprised when the cost was not as high as I thought it would be. There are a few spots on the car from hail damage that my sister never had a chance to fix, Woody gave my husband a name and phone number of a trustworthy person to take care of this for us. Thank you again for a great 1st time experience at a Mercedes dealership! More

I had a great experience with the folks at Mercedes-Benz of Fayetteville, especially Skip Dickens. He found the perfect car for my wife, negotiated a good price and even delivered the vehicle himself when of Fayetteville, especially Skip Dickens. He found the perfect car for my wife, negotiated a good price and even delivered the vehicle himself when the delivery truck was delayed due to weather. He also explained the options in terms of models, model years, performance and financing concisely but thoroughly. This is our second purchase from Mercedes of Fayetteville, and I have already told several friends and colleagues here in Charlotte that there is a competitive option down in Fayetteville if they are looking at buying a Mercedes. More

Paul offered me excellent help and guidance at all stages, from my initial enquiries to documentation and payment through to the final delivery of a beautiful car. I can only give Paul my greatest stages, from my initial enquiries to documentation and payment through to the final delivery of a beautiful car. I can only give Paul my greatest thanks and commend Mercedes-Benz of Fayetteville for the star service which I received at his very capable hands. 10 out of 10. More

I do not take my car to be serviced, it is picked up at the house and brought back by float truck. This is our second ML350 from this dealer since 2005. We have no complaints regarding service or people the house and brought back by float truck. This is our second ML350 from this dealer since 2005. We have no complaints regarding service or people we speak to in the dealership. More

We have always bought our high end vehicles here and only use R. Lee as he has always worked hard for us. We have always been satisfied whether we are there for service or sales. use R. Lee as he has always worked hard for us. We have always been satisfied whether we are there for service or sales. More

I was greatly impressed with the Service that I received from the Mercedes Team !!! They were all very personable, well knowledge in the concerns that I had regarding my car. They gave me a call regarding t from the Mercedes Team !!! They were all very personable, well knowledge in the concerns that I had regarding my car. They gave me a call regarding the additiional Service I would need and a price range. I genuinely appreciate they they checked my entire car out to see what was needed. I did not know this was an mechanical need that was required in order to keep my car in the excellent condition that I keep my car in. It definitely was a great relief to know they just do not do what is requested but will go the extra mile to see if anything else is needed. I definitely take excellent care of my car and do not skip over any mechanical needs. I feel Excellent with my experience with the Mercedes Team; as well as, My trust level and assurance in them makes me as Customer feel safe with my mercedes in their hands. Thank You....................Linda R. Rivera More