
Mercedes-Benz of Fayetteville
Fayetteville, NC
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Service center was very responsive in picking up, servicing, and delivering my vehicle on times that worked for me. The loaner supplied for my use was excellent. servicing, and delivering my vehicle on times that worked for me. The loaner supplied for my use was excellent. More
I first visted the dealership on Saturday, 28 December 2014 to discuss purchasing a specific 2014 C250 listed on the website. From the moment I walked into the showroom I was treated with respect and tot 2014 to discuss purchasing a specific 2014 C250 listed on the website. From the moment I walked into the showroom I was treated with respect and total courtesy. The staff worked as a cohesive team, were extremely friendly and answered all of my questions. I returned a few days later to purchase the vehicle and was once again treated extremely well. You have an excellent team at Mercedes-Benz of Fayetteville. More
We have been working with Dixon for many years and there is nowhere else we would by our cars. Dixon and his team always go above and beyond for everything and the service is just wonderful. Dixon did a is nowhere else we would by our cars. Dixon and his team always go above and beyond for everything and the service is just wonderful. Dixon did a fabulous job being Santa this year; with only a one day notice he was able to deliver to our home, the exact car that we wanted, just in time for Christmas Eve - and with a big bow!! We always feel very comfortable recommending our friends to Dixon. PS: This is same survey was submitted on Dec 28, 2013 - please disregard if it has already been received. More
This is the most caring and considerate service department I have ever been too. I have had several types of vehicles throughout my life and never had the service like this. Debbie was waiting and department I have ever been too. I have had several types of vehicles throughout my life and never had the service like this. Debbie was waiting and ready right on time for my appointment, bright and early on a very cold day with a smile on her face. Then Donna got me a spare, I think I switch out in literally 3 minutes and there were many others being helped also. I got my spare while they worked on mine and Donna later brought my vehicle home for me later, which helped out tremendously. These folks are very professional and I have and would always recommend them. Thanks to Debbie and Donna both for the great service. More
Truly a wonderful experience from beginning to end. Everyone was helpful, kind and caring. Marty made sure I understood everything and was comfortable before I left. I love working with the whole team. Everyone was helpful, kind and caring. Marty made sure I understood everything and was comfortable before I left. I love working with the whole team. This is one reason we keep going back to the Fayetteville showroom to do business. More
clint was new to sales but did a great job of establishing a relationship. In short order we had complete trust in him. The business manager did all he could to make the sale pleasant and work establishing a relationship. In short order we had complete trust in him. The business manager did all he could to make the sale pleasant and work for us. This is my third car from Valley and the reason is that I am very comfortable with the service team. Always feel like they are trying to do what is right for me. This has been added since I clicked submit and it was rejected because I did not fill in the account information. I would have much preferred not to do that and have no idea why you require it. I was tempted to just not submit the review but I did want to give the team at Valley credit. More
My buying experience was great. Robert Lee was very helpful and professional. I will recommend Porsche of Fayetteville to my friends and family. Thanks for your help. helpful and professional. I will recommend Porsche of Fayetteville to my friends and family. Thanks for your help. More
This was the 9th Mercedes I have purchased and my 3rd S-550; My experience and the service at Fayetteville Mercedes has always been a pleasure starting with the selection process, the closing sales proce S-550; My experience and the service at Fayetteville Mercedes has always been a pleasure starting with the selection process, the closing sales process, the finance and the service after the sale. I own a business where we only have service to offer and appreciate the detail to service that Fayetteville Mercedes goes on behalf of their customers. More
Very friendly and helpful during the transition of buying the SUV. They were great at demonstrating the cars operating system, working with me in every detail and answering all my questions. the SUV. They were great at demonstrating the cars operating system, working with me in every detail and answering all my questions. More
Robert answered an add and gave my husband and I the best service since I have been purchsing Mercedes cars. He was righ on point with his knowledge of Mercedes Benz, since he also sells Porches'. Robert gav service since I have been purchsing Mercedes cars. He was righ on point with his knowledge of Mercedes Benz, since he also sells Porches'. Robert gave instructions in detail on all the features and programed our blue tooth in the car for me and I appreciate that. I am very pleased with my new car and very happy with the service wih Robert and the managment team. Respectfully, Lydia Smth More