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Mercedes-Benz of Fayetteville
Fayetteville, NC
535 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
All of us at Mercedes-Benz of Fayetteville share this incredible achievement with all of you - our fantastic customers - without whom this award would not be possible. While we are thrilled with the recognition from Mercedes-Benz USA, you are the reason we go above and beyond to provide exceptional customer service. You choose a top tier brand; therefore, you should receive top tier service.
We also promise that we will not rest on these laurels, but we will continue to find new ways to make sure you thoroughly enjoy every visit to Mercedes-Benz of Fayetteville!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 535 reviews
December 05, 2023
They were able to accommodate me even though I was running late for my B service appointment. Everyone in the dealership was nice and accommodating. They always are! My service representative, Justin running late for my B service appointment. Everyone in the dealership was nice and accommodating. They always are! My service representative, Justin was very friendly and informative! I drive 45 minutes to get my car serviced at this dealership because it is one of the best! I also bought my car from this dealership and will continue to do so when looking for a future new car. More
by KimMc
Employees Worked With
Justin
November 08, 2023
The Salesman and the finance department provided excellent advise and was very impressed with Mr. Will, the sale manage and the instructor that provide the demonstrate excellent advise and was very impressed with Mr. Will, the sale manage and the instructor that provide the demonstrate More
by Dr. Troy E. Graham
Employees Worked With
Will
October 25, 2023
Dylan was very nice and answered all my questions. ...Super excited about my GLB!! This is my 3rd car from Mercedes of Fayetteville! Always GREAT service! ...Super excited about my GLB!! This is my 3rd car from Mercedes of Fayetteville! Always GREAT service! More
by Corinne Realtor
Employees Worked With
Dylan
October 05, 2023
I’m grateful for the time and care I received during my purchase last month. Mike went above and beyond to ensure I received a vehicle that I liked. Thanks for the time and dedication. purchase last month. Mike went above and beyond to ensure I received a vehicle that I liked. Thanks for the time and dedication. More
by fanieves256
Employees Worked With
Mike
September 26, 2023
Mercedes Benz of Fayetteville continuously provides excellent vehicle and customer service. The Service department team have always gone the extra mile to ensure my needs and expectations are met. excellent vehicle and customer service. The Service department team have always gone the extra mile to ensure my needs and expectations are met. More
by burtonstinnett
Employees Worked With
Justin
