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Mercedes-Benz of Fayetteville
Fayetteville, NC
535 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
All of us at Mercedes-Benz of Fayetteville share this incredible achievement with all of you - our fantastic customers - without whom this award would not be possible. While we are thrilled with the recognition from Mercedes-Benz USA, you are the reason we go above and beyond to provide exceptional customer service. You choose a top tier brand; therefore, you should receive top tier service.
We also promise that we will not rest on these laurels, but we will continue to find new ways to make sure you thoroughly enjoy every visit to Mercedes-Benz of Fayetteville!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 535 reviews
September 04, 2023
The sales staff went above and beyond to make my experience exceptional. I was extremely impressed as this was my first experience with Mercedez. experience exceptional. I was extremely impressed as this was my first experience with Mercedez. More
by tjackson
Employees Worked With
Winston Davis
August 25, 2023
Excellent experience - great communication and they were even able to complete an additional service my vehicle needed the same day! The team was amazing to work with - even the technician that helpfully ex even able to complete an additional service my vehicle needed the same day! The team was amazing to work with - even the technician that helpfully explained the difference between Mercedes AMG brake rotors and the ones on my previous vehicles. I don’t want to bring my vehicle anywhere else! More
by JMendez33
Employees Worked With
Justin, Phil? (Technician)
August 24, 2023
Very thorough and love the new technology of showing the issues via video. Service rep was easily reachable. Loaner car availability was definitely a plus. Knowing they have so many mechanics on staff gives issues via video. Service rep was easily reachable. Loaner car availability was definitely a plus. Knowing they have so many mechanics on staff gives piece of mind that they have depth and experience and expertise. More
by HISwimBird
Employees Worked With
Jamie
August 21, 2023
My service visits with Mercedes of Fayetteville are always first rate. Been with them for almost 9 years and never had a problem or issue. These folks are on top of their game! always first rate. Been with them for almost 9 years and never had a problem or issue. These folks are on top of their game! More
by stonegrv
Employees Worked With
Jamie/Service, Ty/Mechanic, Tony/Parts
August 18, 2023
The service was outstanding and all the warranty issues was completed. i trust this dealership with all my services and warranty issues. I have two Mercedes that i let Mercedes Benz of Fayetteville Service was completed. i trust this dealership with all my services and warranty issues. I have two Mercedes that i let Mercedes Benz of Fayetteville Service. More
by james.e.thornton20.civ
Employees Worked With
Jason
