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Mercedes-Benz of Fayetteville
Fayetteville, NC
535 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
All of us at Mercedes-Benz of Fayetteville share this incredible achievement with all of you - our fantastic customers - without whom this award would not be possible. While we are thrilled with the recognition from Mercedes-Benz USA, you are the reason we go above and beyond to provide exceptional customer service. You choose a top tier brand; therefore, you should receive top tier service.
We also promise that we will not rest on these laurels, but we will continue to find new ways to make sure you thoroughly enjoy every visit to Mercedes-Benz of Fayetteville!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 535 reviews
August 18, 2023
The sales person was new an did an excellent job. We enjoyed our interaction with all the staff that was involved in the process of the purchase. Our sale person name was Will. He was very relaxed di We enjoyed our interaction with all the staff that was involved in the process of the purchase. Our sale person name was Will. He was very relaxed didn’t try to strong arm us into buying what we didn’t want or could afford. Thank you for this great experience. Jones Family!! Calvin More
by CJ
Employees Worked With
Will and KD!!
August 14, 2023
The dealership was awesome, the people were awesome, my vehicle is amazing. I worked my deal with the Finance manager Brandon, he helped me get to a payment that fits me! Overall I'm very pleased. vehicle is amazing. I worked my deal with the Finance manager Brandon, he helped me get to a payment that fits me! Overall I'm very pleased. More
by Raeann H.
Employees Worked With
Brandon Pratt
August 13, 2023
Salesman neat and knowledgeable about all the vehicles on the lot. They encourage you and try to get you into a affordable vehicle that fits your budget. on the lot. They encourage you and try to get you into a affordable vehicle that fits your budget. More
by kirkdonald97
Employees Worked With
K Baker
August 09, 2023
Always get great service! Mercedes Benz of Fayetteville exceed my expectations they pick up and deliver my vehicle as scheduled. Would not go anywhere else for my service. Mercedes Benz of Fayetteville exceed my expectations they pick up and deliver my vehicle as scheduled. Would not go anywhere else for my service. More
by Bruno
Employees Worked With
Name unknown
July 30, 2023
Very easy to make an appointment. Work completed quickly and efficiently. Jamie, my service advisor is professional, friendly and very competent. He kept me informed about the progres Work completed quickly and efficiently. Jamie, my service advisor is professional, friendly and very competent. He kept me informed about the progress of my car. I thank him very much for his professionalism and caring!! More
by jaufwad
Employees Worked With
Jamie
July 30, 2023
Mercedes Benz of Fayetteville was truly an outstanding experience. The was well prepared and very knowledgeable. The professional ism displayed was beyond reproach. experience. The was well prepared and very knowledgeable. The professional ism displayed was beyond reproach. More
by vchurn
Employees Worked With
Tyheim Baker
July 24, 2023
Always had purchased my new cars from Marty Warren who made the buying process quick and effortless. He is now the used car manager and referred me to Dylan Graham. Dylan carried on the tradition of makin made the buying process quick and effortless. He is now the used car manager and referred me to Dylan Graham. Dylan carried on the tradition of making my buying process effortless. He took his time and went over all the car features and set up my App for me. He was extremely knowledgeable and very professional. Wonderful car buying experience! Thank you Dylan and Marty! You guys are the best. More
by teacherkc45
Employees Worked With
Dylan Graham and Marty Warren
