
Mercedes-Benz of Flemington
Flemington, NJ
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1,584 Reviews of Mercedes-Benz of Flemington
Service was standard but customer experience could be better I was able to make appointment quickly and at preferred time which was nice. I had requested a certain model vehicle as loaner and scheduled service e I was able to make appointment quickly and at preferred time which was nice. I had requested a certain model vehicle as loaner and scheduled service early to be sure it was there. When dropping car had to request again. Also I have pre-paid maintenance and asked for key fob batteries to be replaced. Was told there would be a charge for that. I have never previously been charged and was told it was. a maintenance issue this time. After questioning charge was removed. Also when picking up car after service tire pressure monitor was left on. More
Great service, knowledable people I always enjoy my experience in Flemington. Jami specifically knows her stuff and puts the customer first. New ownership seems to be changing the appr I always enjoy my experience in Flemington. Jami specifically knows her stuff and puts the customer first. New ownership seems to be changing the approach to service and it has started to influence the overall experience (not positively) More
Great experience, fast and courteous. MB of Flemington was a great place to lease a car. I initially wanted one type of car, but they recommended another vehicle that fit within our budge MB of Flemington was a great place to lease a car. I initially wanted one type of car, but they recommended another vehicle that fit within our budget, and that car was just as good. Felt no pressure, Neil was very friendly and courteous, went over the car with me and my wife, and when I noticed a little defect in the vehicle, Neil was able to take care of it ASAP. Finance managers could be intimidating, but Brett was very patient and explained everything in detail. I would definitely purchase/lease a new MB from them when my lease is up. More
R Wright I found the dealership to be a really friendly environment. My salesman Julian was more than just informative about the vehicle but was just truly and I found the dealership to be a really friendly environment. My salesman Julian was more than just informative about the vehicle but was just truly and sincerely friendly and professional. And if I were to buy another vehicle I would definetly consider buy from this dealership. More
Very nice staff, but felt a bit neglected and misled Salesman was very nice, but I was misled about one of the features on the vechicle. In addition, the push button feature doesn't work and the high be Salesman was very nice, but I was misled about one of the features on the vechicle. In addition, the push button feature doesn't work and the high beams on the car are quirky as well. I made an appointment for 2 on a Saturday assuming it would be a busy day. I was about 10 minutes late- I did call- I was there almost until closing time. After the sale was done, I was pretty much told thank you and here are your keys. Thank goodness for Mark (I hope I have the correct name). He was not my sales person, but he took time to show me some of the features on the car. Then there's the sales tax question. . I was told by the salesman, tax is on the difference between the sales price of the car minus the trade allowance. I was later told by finance dept. I had to pay tax on the entire amount. I WILL be checking in to this further. More
Great experience. Quick service. Would recommend to friends MB of Flemington turned out to be a great place to buy a car (I bought a CPO). The Sales person (George Berstler) took the trouble to understand what MB of Flemington turned out to be a great place to buy a car (I bought a CPO). The Sales person (George Berstler) took the trouble to understand what I needed and narrowed the search down to a couple of cars. I bought one of those! They helped me understand features that I had not used in my previous car. If someone else is looking for a Mercedes, I will strongly recommend MB of Flemington to them More
GREAT Job done by all, Thanks Julian and his Crew in Service I had a Great Time here, Julian Montilla was My Sales person and made it Easy to buy a car from them, The Service Staff was Great also, This was my Fi I had a Great Time here, Julian Montilla was My Sales person and made it Easy to buy a car from them, The Service Staff was Great also, This was my First Time buying a car from them and won't be my last. More
Service brakes / rotors Called Flemington Mercedes on Monday , took car in on Tuesday . Had to order parts had car back on Wednesday . Shane Hoiles my service rep was ve Called Flemington Mercedes on Monday , took car in on Tuesday . Had to order parts had car back on Wednesday . Shane Hoiles my service rep was very knowledgeable about problem , had me in and out quickly . Betty Rozansky More
Great Buying Experience Julian was a great salesperson! We had a wonderful experience from the test drive to the final signing of the paperwork. Keep up the good work guys. Julian was a great salesperson! We had a wonderful experience from the test drive to the final signing of the paperwork. Keep up the good work guys. More
Always a great experience I bought my car from MB in flemington years ago and have used the service department each and every time my car needed service I have had contact w I bought my car from MB in flemington years ago and have used the service department each and every time my car needed service I have had contact with Jamie, the manager Chris, and most recently Shane. They have always gone above and beyond during their interactions with me. Thank you all!! More