Mercedes-Benz of Flemington

Excellence in customer care. The service department has been top-notch, in all aspects, for the several years that I have been dealing with them. I travel 25 miles, directly passi The service department has been top-notch, in all aspects, for the several years that I have been dealing with them. I travel 25 miles, directly passing another Mercedes-Benz dealer, just to have my 2 vehicles serviced by Mercedes-Benz of Flemington because they are that good and treat me so well. More

Welcoming, friendly, and courteous. Overall the experience with Flemington was exceptional. This was my first time buying out of state and the initial interaction with Janae then with No Overall the experience with Flemington was exceptional. This was my first time buying out of state and the initial interaction with Janae then with Nolan made it a smooth process. I finalized the deal in person with George who was great! Never felt rushed or less than important since I was buying a used car from a shop loaded with a ton of new AMGs to move. George followed up the day after about my commute back home with the ‘new’ ride and even followed up further when I left him some questions. The only reason for not getting a five star rating was a small mishap with the price. My offer, which was based on a recently lowered price online, was accepted prior to my visit. Then when finalizing paperwork I was told that they weren’t basing it on the recently lowered price. It was $500 so I didn’t make a big deal out of it. But would have been nice to have them hold to their initial acceptance of my offer or at least meet in the middle. Overall though, one of the better experiences I’ve had in buying a car! More

Awesome Mercedes of Flemington represents Honestly, Integrity, and expectional Customer Service. They DO NOT have the typical dreadful salesman attitude. Mercedes of Flemington represents Honestly, Integrity, and expectional Customer Service. They DO NOT have the typical dreadful salesman attitude. My salesman, Neil was outstanding to deal with, like my best-friend. I couldn’t be happier with my purchase. The experience is well worth the drive. Five stars is not a high enough rating for him or the dealership. More

Outstanding Dealership and Service I purchased a CPO 2018 GLE SUV this morning from this dealership. My sales associate was Camille but she was off for the weekend. I was introduced to I purchased a CPO 2018 GLE SUV this morning from this dealership. My sales associate was Camille but she was off for the weekend. I was introduced to Julian Montilla. He gave me an outstanding service. He was very polite, courteous and patient. I noticed that back seat had a stain, and he got it removed right away without any hesitation. Not only this, but there were a couple of things missing and instead of mailing them later, he got them for me right away. I was very impressed by his professionalism and left the dealership with a very positive impression. Thanks Julian for doing a wonderful job!!! Bindu More

Great Mike & Kyle were very helpful and made my new lease purchase experience a breeze. They listened to what I wanted and even ended up bringing a car with Mike & Kyle were very helpful and made my new lease purchase experience a breeze. They listened to what I wanted and even ended up bringing a car with everything I wanted from another state. They kept in contact and called after the purchase to make sure everything was to my satisfaction. I would definitely recommend them! More

Outstanding Dealership! I first became aware of the Ciocca Mercedes-Benz dealership in Flemington when I needed to replace a flat tire, late on a Saturday. I was treated so n I first became aware of the Ciocca Mercedes-Benz dealership in Flemington when I needed to replace a flat tire, late on a Saturday. I was treated so nicely that I decided to no longer go to my previous MB dealer. Then I decided to use Ciocca for leasing my new 2019 MB S560. What a good decision! I had a wonderful experience with George Berstler and Gerry Leon and the Service Staff. George and Gerry were very professional, friendly and helpful – very customer focused. I could not be more impressed with this dealership! I will recommend the Ciocca Mercedes-Benz of Flemington dealership to anyone planning to own or lease a Mercedes. More

Lease of C300 Neil was friendly and very knowledgeable. He worked to get me exactly what I wanted in a vehicle and was very efficient. The follow through was exempl Neil was friendly and very knowledgeable. He worked to get me exactly what I wanted in a vehicle and was very efficient. The follow through was exemplary. I didn’t love having to wait for my car to come into the dealership but Neil answered all my questions and gave me updates frequently. More

Excellent! Jami was extremely professional and thorough. I strongly recommend the service department. The car was serviced in a timely manner and the loaner serv Jami was extremely professional and thorough. I strongly recommend the service department. The car was serviced in a timely manner and the loaner service made it very convenient. More

Awesome Service Work to be performed is clearly outlined by Jami McLaughlin (Service Representative) Service is always completed to my satisfaction and within the giv Work to be performed is clearly outlined by Jami McLaughlin (Service Representative) Service is always completed to my satisfaction and within the given time frame. More