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Mercedes-Benz of Flemington
Flemington, NJ
1,582 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,582 Reviews of Mercedes-Benz of Flemington
December 22, 2018
Great experience while car shopping Everybody at the dealership was extremely professional and well to talk to.... while discussing features, negotiating etc In all super nice experie Everybody at the dealership was extremely professional and well to talk to.... while discussing features, negotiating etc In all super nice experience starting the lease with them. More
by lasodmanish
Employees Worked With
Eric Dedig, Janae Dutcher, Jeremy Sabol, Kyle Buchecker, George Berstler, Mark Renna
December 21, 2018
Great experience. Mike and the whole team were easy to work with. Folks stayed late to prep the car and send me on my way that night. I would buy from them again. Mike and the whole team were easy to work with. Folks stayed late to prep the car and send me on my way that night. I would buy from them again. More
by Buddy
Employees Worked With
Kyle Buchecker, Michael Castor
December 19, 2018
Great Experience George and Brett made this purchase easy and worked hard to earn my business. Greg took the time to talk to me and made it clear that if I needed anyt George and Brett made this purchase easy and worked hard to earn my business. Greg took the time to talk to me and made it clear that if I needed anything or wasn't totally satisfied I could reach out directly to him - of course, there was no need, but it's good to know he's available. More
by STAV
Verified CustomerEmployees Worked With
Brett Horlacher, Gregg Ciocca Jr, George Berstler
December 19, 2018
Great Experience Julian and Kyle were a great team to work with, made my purchasing experience smooth and without hiccups. Thank you for the great service you provided Julian and Kyle were a great team to work with, made my purchasing experience smooth and without hiccups. Thank you for the great service you provided More
by JEFFREYHART15
Employees Worked With
Kyle Buchecker, Julian Montilla
December 19, 2018
I think it was a great experience overall. The overall time for the process of buying a car was quick and easy. The staff were friendly. I was able to buy the car I liked and wanted to buy. The overall time for the process of buying a car was quick and easy. The staff were friendly. I was able to buy the car I liked and wanted to buy. More
by PATELGARGI86
Employees Worked With
Brett Horlacher
December 19, 2018
Wonderful It was a pleasure dealing with Mercedes Benz of Flemington. Everyone was great. Thanks to George Berstler and the Mercedes group. I would this dealers It was a pleasure dealing with Mercedes Benz of Flemington. Everyone was great. Thanks to George Berstler and the Mercedes group. I would this dealership to everyone More
by Emma
Employees Worked With
George Berstler
December 18, 2018
Excellence in customer and vehicle service. I've been a customer here for over 10 years. These folks literally bend over backwards to ensure you are well treated and comfortable. Your vehicle w I've been a customer here for over 10 years. These folks literally bend over backwards to ensure you are well treated and comfortable. Your vehicle will always be returned to you fully washed with carpet protectors in place. The level of respect they afford their customers is the set-bar for other dealerships to only envy. Richard Mootz, the service manager assisted me on my last visit here, absolutely one of the nicest, professional, personable guys that you will ever meet, make it a point to say hi to him during your next service! More
by WCTHOM
Employees Worked With
Richard Mootz
December 18, 2018
Routine service led to erroneously told I need brakes/tires? I hate to write a negative review but when I’m told I need rear brakes and 2 front tires during a routine service check and you know you don’t, you ha I hate to write a negative review but when I’m told I need rear brakes and 2 front tires during a routine service check and you know you don’t, you have to call BS.... and I did. i even went elsewhere to verify with a very reputable mechanic who will get my future business (as they already have in past). Tires? Still have 1/2 treads and rear brakes? Not for awhile....and yes, new mechanic took time to show me this directly and shook their head when I told them what I supposedly needed from Mercedes. Never went to Flemington as I bought my car elsewhere and always serviced at another dealer but figured I’d give them a try since they’re closer. So while I appreciate a call from them as my survey was less than stellar....I don’t appreciate being treated as if I’m an idiot and told to bring my car back in for them to “show me” with their technician. Not even a question on their end that “maybe, just maybe” their technician/them could be wrong? Gasp....Nah, they’re going to show me I’m wrong and the mechanic who looked at it too. Be wary walking in here for service...I walked in and will never return. They should be ashamed of themselves. Hopefully they actually look into this situation more internally, otherwise appears it’s condoned behavior....sad if that’s their practice. More
by MK
Employees Worked With
Shane was service rep but can’t fault him for delivering false information. He was friendly and cordial.
December 18, 2018
Service appt was timely. Work good and immediate. My experience with the service center overall was very favorable. Everyone I dealt with was pleasant and responsive. I would recommend the service de My experience with the service center overall was very favorable. Everyone I dealt with was pleasant and responsive. I would recommend the service dept. to others More
by ASAMMS0121
Employees Worked With
Shane Hoiles
December 18, 2018
Mike Castor was awesome! We loved Mike. He was very attentive and patient. We really had a great experience and recommend him to anyone who reads this. Not only did he stay la We loved Mike. He was very attentive and patient. We really had a great experience and recommend him to anyone who reads this. Not only did he stay late at night for us, he was courteous and treated us respectfully. If he didn’t know the answers to our questions, he was honest and let us know. By far one is the best car dealership experiences we ever had. More
by Angie.54
Employees Worked With
Michael Castor
