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Mercedes-Benz of Flemington
Flemington, NJ
1,580 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,580 Reviews of Mercedes-Benz of Flemington
December 03, 2019
Great and smooth transaction They worked really hard to put our deal together going above and beyond in making it affordable and giving me the beautiful car that I wanted I love i They worked really hard to put our deal together going above and beyond in making it affordable and giving me the beautiful car that I wanted I love it More
by GRAMHADIT
Verified CustomerEmployees Worked With
Sorry if I missed anyone, Brett Horlacher, Gregg Ciocca Jr, Christopher Green
December 01, 2019
Great dealer! Great team and customer service at the MB of Flemington. That's why I didn't hesitate to contact them again at the end of my lease term. George Berstl Great team and customer service at the MB of Flemington. That's why I didn't hesitate to contact them again at the end of my lease term. George Berstler is very knowledgeable and will work with you to ensure 100% satisfaction on your next car. Thanks all for the great experience! More
by MORTIZ1710
Employees Worked With
Janae Dutcher, Gregg Ciocca Jr, Julian Montilla, George Berstler
November 28, 2019
Painless experience to fix a problem that popped ip The service rep is the best in the business. She knows the MB vehicles and the customers. Prompt response to unscheduled repair, loaner vehicle wa The service rep is the best in the business. She knows the MB vehicles and the customers. Prompt response to unscheduled repair, loaner vehicle waiting. No delay checking in or out. My vehicle was repaired properly. Clean a shiny when I picked it up. More
by MWHUNTER
Employees Worked With
Jami McLaughlin
November 27, 2019
S63 AMG repair Wonderful service, very kind staff all through the entire process. Jami was delightful ! I would highly recommend this place to friends and family. Th Wonderful service, very kind staff all through the entire process. Jami was delightful ! I would highly recommend this place to friends and family. Thank you ! More
by SHRAVANREDDY914
Employees Worked With
Jami McLaughlin
November 26, 2019
Most professional and helpful people. I love dealing with Josh and Jami, they are awesome people, very kind, courteous, and helpful. E enjoyed my experience with them every single time I I love dealing with Josh and Jami, they are awesome people, very kind, courteous, and helpful. E enjoyed my experience with them every single time I had to bring my car in for service. Thank you Jami, Josh and Ciocca Family. More
by PALMDEROSA
Employees Worked With
Josh, Jami McLaughlin
November 26, 2019
Couldn’t ask for a better experience My boyfriend and I both purchased our brand new Mercedes from Ciocca in flemington. guido was our salesman. And he was amazing. Always smiling. Alway My boyfriend and I both purchased our brand new Mercedes from Ciocca in flemington. guido was our salesman. And he was amazing. Always smiling. Always pleasant. Never felt rushed or pressured. He was so patient and understanding as this was a huge decision for us both. And he handled it perfectly. We were treated with so much care and respect. And I can’t imagine ever buying a car from anyone else again. And as for the dealership. Relaxed. Pleasant. And friendly. I highly recommend!!! More
by tmills4
Employees Worked With
Gregg Ciocca Jr, Julian Montilla, Guido Iammatteo
November 26, 2019
VIP treatment Wonderful experience with Jamie in service. Recommended you acquaintances. Customer For 10 years purchased 4 Mercedes with great experience. Frie Wonderful experience with Jamie in service. Recommended you acquaintances. Customer For 10 years purchased 4 Mercedes with great experience. Friendly and efficient in all aspects. More
by DOCLITTMAN
Employees Worked With
Gerry Leon, Gregg Ciocca Jr, Jami McLaughlin
November 26, 2019
The Ciocca Brothers are trying hard but need to do better! Almost everyone we encountered was relatively new to Mercedes. My deal was a lease return that has not gone well. I received a letter from Mercedes Almost everyone we encountered was relatively new to Mercedes. My deal was a lease return that has not gone well. I received a letter from Mercedes that I could participate in a 5 month pull ahead program. I informed everyone in the dealership that my lease was up in April. We signed all the paperwork and I was on the way home when I received a call from Gregg Ciocca that there were a few papers that were not signed. Upon returning to the dealership Gregg handed me papers in the window of my car new for me to sign. These stated that I owed an additional $834USD. He said they were only going to cover 3 months of my lease return not 4 or the 5 that Mercedes authorized in there mailer. This ploy was at the very least unprofessional and sleazy and a bit like bait and switch. Later that night Gregg called my home and said they would pay $400 of the $834USD error. He also needed to have me resign lease paperwork that was incorrect. This was handled on Monday. The other thing I was shocked at was,,,, The concierge delivery specialist was only on the job for three weeks. I knew significantly more about the car. He did not have a clue what the first switches we asked about. To the Ciocca brothers credit. The first night I came to the dealership it was raining hard, My salesman went out to get a car to test drive. After being gone for a while the test car shows up and these three young men hopped out(the car needed a jump start). I was informed later that two of the young men were Ciocca"s sons. They cared enough to go out in the rain to help get a car. I have never witnessed another sales manager let alone owners sons stepping up like this. There father should be proud. They will get this dealership together if they keep working like that. More
by JGRAHAM4
Employees Worked With
Gregg Ciocca Jr, Julian Montilla, Nicholas DePasquale
November 25, 2019
Quick Courteous Precise Service I had a 14 year old C-Class that had sat around in the garage for 6 months due to a death in the family. I got it serviced so I can give it to one o I had a 14 year old C-Class that had sat around in the garage for 6 months due to a death in the family. I got it serviced so I can give it to one of my children and it now drives like new again. I wanted it in tip-top shape given its age and my long-time adviser Jami McLaughlin got it exactly right. That is why I always use MB Ciocca Flemington! I will drive it to Thanksgiving Dinner and give it to my daughter confident it is in the kind of shape I want her to have. More
by dave C x 4
Employees Worked With
Jami McLaughlin
November 25, 2019
2019 GLS450 Great team of sales professionals. Process was very easy and no pressure to buy. Very knowledgeable on product and process. Would definitely recommend Great team of sales professionals. Process was very easy and no pressure to buy. Very knowledgeable on product and process. Would definitely recommend to friends and family. More
by JWAAM678
Employees Worked With
Brett Horlacher, George Berstler, Kyle Mundhenk
