Mercedes-Benz of Flemington

Attention to Detail Everytime I have to have my car serviced it has always been super easy. Coming from another luxury brand, I was a bit sceptical but Jami has been amaz Everytime I have to have my car serviced it has always been super easy. Coming from another luxury brand, I was a bit sceptical but Jami has been amazing! Their communication and knowledge is outstanding. And my favorite is they are very accommodating when something comes up either on their end or mine. Great service center. More

Great Service! Jamie the service manager is always a pleasure to deal with! She provides personal care and attention. I am obviously fully satisfied with the way t Jamie the service manager is always a pleasure to deal with! She provides personal care and attention. I am obviously fully satisfied with the way that I am treated and am most appreciative at the professional and friendly way I am treated by Jamie. Kudus to Jamie, the service manager! More

Great Customer Service The staff at Ciocca Mecedes-Benz couldn't be more helpfull. They made what is often a trying process into one that was quite pleasurable. From Tyler o The staff at Ciocca Mecedes-Benz couldn't be more helpfull. They made what is often a trying process into one that was quite pleasurable. From Tyler our Sales Representative to Julian in Finance and Dylan the Sales Manager, all pitched in to make this a great experience. They were able to answer all of our questions and provide us with all the information necessary to make an informed decision. Their focus wasn't just on selling a car, it was on finding and maintaining a satisfied customer through the lifecycle of ownership. Thank You, I look forward to working with you in the future! More

Great Buying Experience Sales person was helpful, finance department were knowledgeable and management ensured that it was a smooth transaction. I am glad I bought a vehicle Sales person was helpful, finance department were knowledgeable and management ensured that it was a smooth transaction. I am glad I bought a vehicle from this team and would definitely recommend then to family and friends. More

Service I brought my Mercedes in for a scheduled recall. I picked up a loaner car at 9 am. My was kept all day, overnight, and the following afternoon I was t I brought my Mercedes in for a scheduled recall. I picked up a loaner car at 9 am. My was kept all day, overnight, and the following afternoon I was told the part for the recall was not the correct one in the box, they ordered another one and that was the wrong one as well. Now I have to return for this recall again. This was an inconvenience. The last time I was at this dealership I arrived to drop My car for a scheduled appointment and was told to reschedule my appointment bc they were too busy. Service repairs have been constant on my Mercedes 2013 G. Since I purchased it in 2016. I’ve never had to take a car for repair so often, ever. More

diagnostics & recall My experience working with Josh and the Ciocca family dealership was great. I was updated every day on the status of my car the completion on the reca My experience working with Josh and the Ciocca family dealership was great. I was updated every day on the status of my car the completion on the recall and my diagnosis. More

Intermittent Lock out due to ABS failure. Our E320 had an intermittent problem with the ABS. Flemington Mercedes went all out to discover the cause both in the shop during business hrs and af Our E320 had an intermittent problem with the ABS. Flemington Mercedes went all out to discover the cause both in the shop during business hrs and after hours by driving the car off site ( with our permission) trying to reproduce the failure. The problem finally repeated itself allowing the service department to perform a repair. More

terrific service to get all my issues resolved! i had a bunch of service issues on my CLS550 and Jami got me in immediately with a loaner and kept me informed daily until my car was fixed. now it's i had a bunch of service issues on my CLS550 and Jami got me in immediately with a loaner and kept me informed daily until my car was fixed. now it's running great. this is a dealer that really shows the love of their mission and the customer! More

My repairs My second service now with Mercedes Benz with help from Josh and the others and everything has been great and very efficient! Thanks so much for offer My second service now with Mercedes Benz with help from Josh and the others and everything has been great and very efficient! Thanks so much for offering me such great service ! More

Service Staff was very friendly and professional and provided status updates. Jami took the time to quickly respond to my questions, return my phone calls an Staff was very friendly and professional and provided status updates. Jami took the time to quickly respond to my questions, return my phone calls and provided guidance as to the servicing of my car. More