
Mercedes-Benz of Flemington
Flemington, NJ
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1,580 Reviews of Mercedes-Benz of Flemington
Leasing a C class Mike C my sales person could not have been more helpful. I had some personnel issues during the purchasing process. Mike was patient and kept in touch Mike C my sales person could not have been more helpful. I had some personnel issues during the purchasing process. Mike was patient and kept in touch. Finally I was able to resolve the issues and then went back to Mike who gave me a great deal. Then the process of shaking hands to driving the car off the lot was unbelievably quick. It took less than 2 hrs to get the financing and the insurance and registration papers I have and will continue to recommend this dealer ship to everyone TKS More
Air bag replacement Staff was great Joshua was great and changed a bulb after the car was service d for airbags.staff was very professional . Loaner was nice Staff was great Joshua was great and changed a bulb after the car was service d for airbags.staff was very professional . Loaner was nice More
Awesome! Neil was very informative! His knowledge of the vehicles is amazing, especially the electronics! He patiently answered my numerous questions. Purchas Neil was very informative! His knowledge of the vehicles is amazing, especially the electronics! He patiently answered my numerous questions. Purchasing was a smooth transition. My GLC and paperwork was prepped and ready, when we arrived. More
Superior customer experience Personal and customized service, clearly experienced and knowledgeable people in sales and finance. Welcoming environment. Focused on customer needs a Personal and customized service, clearly experienced and knowledgeable people in sales and finance. Welcoming environment. Focused on customer needs and wants. The best high end auto dealerships I have experienced. Very good internet experience More
Not great Jami is awesome, as always. However, I have been extremely disappointed with this dealership since the change in ownership. One, example, although t Jami is awesome, as always. However, I have been extremely disappointed with this dealership since the change in ownership. One, example, although there are many more: I had to wait days to get my car repaired as they did not have a loner vehicle available - that would not have happened in the past. I explained that my husband was traveling, it was too late to rent a car etc., but that didn’t matter. In addition, the charges for parts and labor are excessive. The courtesy previously extended to customers is non- existent. Again, Jami is the utmost professional. I trust her wholeheartedly and that is the only reason I continued to use this dealership after the change in ownership. It is difficult to give an overall rating as I would give Jami 5 stars and 1 star to the dealership. More
Competence of the mechanics and providing timely status to c Mechanics need to work in teams to diagnose Issues efficiently Establish problem escalation path all the way to Germany so that your mechanics can Mechanics need to work in teams to diagnose Issues efficiently Establish problem escalation path all the way to Germany so that your mechanics can get the help they need when facing complex issues. Provide daily status to customers even if no progress is made in resolving the issue. More
Sharon Clover Review - License 4Leaf Jami McLaughlin: Great communicator, provides timely updateb& follow-up, cares about customer having complete satisfaction, friendly and goes that"ext Jami McLaughlin: Great communicator, provides timely updateb& follow-up, cares about customer having complete satisfaction, friendly and goes that"extra". Jami is truly an asset to the dealership. Most sincerely, Sharon More
Truly Professionals Great service. They will listen to you and your needs and get you the best deal possible, without trying to choke you with market prices. I dealt wi Great service. They will listen to you and your needs and get you the best deal possible, without trying to choke you with market prices. I dealt with Bryan Z and his team. I got a great deal for 2020 E 53 AMG More
Excellent service Happy with service and turn around time. Jamie was helpful and she updated me on the status . She was courteous and will come back again. Happy with service and turn around time. Jamie was helpful and she updated me on the status . She was courteous and will come back again. More
prompt and professional they made very easy and convenient my 20,000 miles service. People were nice and friendly, and ready to help at both drop off and pick-up of the car. they made very easy and convenient my 20,000 miles service. People were nice and friendly, and ready to help at both drop off and pick-up of the car. More