
Mercedes-Benz of Flemington
Flemington, NJ
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1,582 Reviews of Mercedes-Benz of Flemington
Replacing damaged tire Servicing the damaged tire at the work shop was handled very well However, timely response to initial customer complaints and addressing these co Servicing the damaged tire at the work shop was handled very well However, timely response to initial customer complaints and addressing these complaints without delay or hazzle is sure to improve further the customer satisfaction. More
Great Experience at Mercedes of Flemington The product is wonderful. The staff is very professional and went out of their way to find the exact car with the exact options we requested. Since w The product is wonderful. The staff is very professional and went out of their way to find the exact car with the exact options we requested. Since we were leaving on a vacation trip, they delivered the car to our house. All in all, a great experience. More
Jami provides exceptional service Jami is a professional, friendly and always provides me with an exceptional service experience. The service staff and technicians are very accommodati Jami is a professional, friendly and always provides me with an exceptional service experience. The service staff and technicians are very accommodating, whether I am stopping in to get a light that “pops on” checked out or dropping off for service, I have no complaints. Thank you! More
70k service, transmission fluid change, 2 light bulbs replac Friendly, knowledgeable service. Pleasant, professional. Responsive to me while I was in the dealership. Transmission fluid exchange and 2 light bulbs Friendly, knowledgeable service. Pleasant, professional. Responsive to me while I was in the dealership. Transmission fluid exchange and 2 light bulbs seemed a bit expensive but work was done as promised. I will continue to use this dealership. The employees all seemed nice and professional. More
60K Service Service Dept. was very professional and kept me notified of status. They were backed up the day (Friday) of service so they had to keep the car over t Service Dept. was very professional and kept me notified of status. They were backed up the day (Friday) of service so they had to keep the car over the weekend but with the loaner that was fine. Car was vacuumed and washed when done so it looked great picking up. Pick up was quick and easy. More
Flemington Benz Excellent We appreciate the quality and thoughtfulness of the service.All promises are kept on time.All follow up as expected, They make this all so easy. We appreciate the quality and thoughtfulness of the service.All promises are kept on time.All follow up as expected, They make this all so easy. More
C300 2018 Service Josh was my service rep and he did a great job keeping me notified on how things were going with my car. Recommend him! I think where they could d Josh was my service rep and he did a great job keeping me notified on how things were going with my car. Recommend him! I think where they could do better is Josh didn't have any of my notes that I gave to the person that setup the service appointment. Either they didn't write them down when I setup the appointment or something is wrong with the way these notes are captured. Josh didn't really know why I was bringing in my car. Secondly I have been working with the sales team on purchasing another MB truck and it would have been nice if their systems had some way to notify the sales team that a prospective customer was in their building to try and close the deal. Just some ideas to make the user experience better but again they did a great job and strongly recommend MB of Flemington. More
Recent Visit Very courteous and prompt service. Special kudos to Josh and Patrick. I would recommend them to others, and plan to return to this dealership in the Very courteous and prompt service. Special kudos to Josh and Patrick. I would recommend them to others, and plan to return to this dealership in the future. More
Great Customer Service Sealed the Deal!! Great sales team and phenominal perks from this dealership and sister affiliates. I know I found my dealership. Not only is the customerserve great, Great sales team and phenominal perks from this dealership and sister affiliates. I know I found my dealership. Not only is the customerserve great, I got a great deal on a used vehicle. Better than any other dealershiop in a 75 mile radius for lessser comapartive makes and models. For the class and quality of service, you'd think I'd pay higher than the "dumpy" dealerships I had visited prior. They surpassed my expectations. More
Best Mercedes dealer I have dealt with. From the initial phone call right up until I entered the show room I was greeted by a friendly and experienced staff that had knowledge of their produ From the initial phone call right up until I entered the show room I was greeted by a friendly and experienced staff that had knowledge of their products. They took the time to listen to my wants and needs and did their very best to put together the right deal on the best vehicle for my needs. Michael Castor was very good to work with as was the rest of the staff that worked along on my deal. Very professional team. More