Mercedes Benz of Fort Mitchell

I had a great experience with Mercedes Benz of Fort Mitchell, Alex Weber is outstanding, I live in Asheville NC & the dealership there lost a nice sale because they didn't take any time to try to locat Mitchell, Alex Weber is outstanding, I live in Asheville NC & the dealership there lost a nice sale because they didn't take any time to try to locate the car I wanted. Alex took the time to locate multiple units & sort out the one that best suited me, all interaction with dealership personnel was effortless. Programming with Noah Lykins was a breeze. More

The dealership is upscale state of the art facility w an abundance of meaningful amenities. My dealer, Tyler Grefer, was the most knowledgeable and sharp dealer I’ve worked with. My specialist, Alex Woods, abundance of meaningful amenities. My dealer, Tyler Grefer, was the most knowledgeable and sharp dealer I’ve worked with. My specialist, Alex Woods, was also incredibly knowledgeable and took his time reviewing the vehicle. More

Fernando crushed it for me. Going the extra mile to track down a car from another city to find the perfect one. Great experience from start to finish. 5th vehicle that I’ve Going the extra mile to track down a car from another city to find the perfect one. Great experience from start to finish. 5th vehicle that I’ve purchased with him. Alex was awesome making sure I had a feel for all the features of vehicle on delivery day. Highly recommend. More

Mercedes-Benz Ft. Mitchell is a very reputable dealership that makes the process of buying a car simple and seamless. Every step of the process was made simple thanks Mitchell is a very reputable dealership that makes the process of buying a car simple and seamless. Every step of the process was made simple thanks to Elhadj, Fernando, and Alex. This dealership strives to be the best and they continue to be the best! More

We traded in our 2015 ML 350 for a 2026 GLE 350. From start to finish we received great customer service. Todd, the sales manager, was great and communicated via text, which is what I prefer. He From start to finish we received great customer service. Todd, the sales manager, was great and communicated via text, which is what I prefer. He answered all my questions quickly. Then we went in to the dealership and from the friendly woman (I think her name was Blair) at the front desk to Trey, our sales associate, to Pat the business manager, to Alex, who patiently explained the technology, of which there is a lot, we received excellent service. I'm going to go back to talk to Alex and get a more in depth schooling. If you want friendly people who treat you right, this is the place to go! More

I recently purchased a Sprinter. I did not know much about the vehicles Patrick Pointer was very helpful. He talked me through every step and insured. Everything was done as fast as I did not know much about the vehicles Patrick Pointer was very helpful. He talked me through every step and insured. Everything was done as fast as possible. 10 out of 10 would recommend. More

A month ago, my husband and I stopped at the dealership to look at the GLC 300. After years of BMW, I was looking to possibly make a change. Donnie approached us, patiently listened to my questions and con to look at the GLC 300. After years of BMW, I was looking to possibly make a change. Donnie approached us, patiently listened to my questions and concerns, showed us some options, took a test drive with us and understood when we left to think about it. There was no pressure to decide right then. Fast forward to this past weekend when we came back with all the same feelings and I was still on the fence. Donnie showed more patience, more understanding and still absolutely no pressure. Last evening, we picked up the new GLC 300. The friendliness, patience and personal attention is a big part of why we chose the car and dealership. The lease paperwork was quick and Pat went over everything. Next up was Noah who went over all the details of the in car functions. He also assured me he's a phone/text away if I need any help with anything after we leave. I can't say enough about our experience. I would recommend going to see Donnie for sure! More

Very attentive and helpful. Kept true to their word and little hassle in negotiating. Service has been a breeze! Kept true to their word and little hassle in negotiating. Service has been a breeze! More

We walked in to the dealership and were greeted right away by Sam. Sam was incredibly knowledgeable about the features of the two models we looked at. He went above and beyond to make sure all our questi away by Sam. Sam was incredibly knowledgeable about the features of the two models we looked at. He went above and beyond to make sure all our questions were answered. Sam was never pushy. He was always patient. I 100% recommend Sam and look forward to my next car buying experience with him! More

A seamless car buying experience with top notch service on all fronts. We especially appreciated Alex Woods showing us all the technology and features on our new car. on all fronts. We especially appreciated Alex Woods showing us all the technology and features on our new car. More