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Mercedes Benz of Fort Mitchell

Fort Mitchell, KY

4.9
543 Reviews

2100 Dixie Hwy

Fort Mitchell, KY

41011

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Showing 543 reviews

November 04, 2026

DON PAPARELLA BLACKLISTED ME . TOOK MY SERVICES BY DOING FRAUDULENT SERVICES AND ACTIVITIES. 2024 MERCEDES BENZ SPRINTER More

by joeretzler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike service manager. Lydia advisor , TODD MORGAN, Donald Paparella, PAUL KOHLMAN, Brad Westfall
Nov 09, 2026 -

Mercedes Benz of Fort Mitchell responded

Joe, I sincerely apologize for your experience and the feelings it has caused you. We strive for honesty and reliability in our services, and it’s clear we fell short in your case. I appreciate you bringing this to our attention, and I would welcome the opportunity to discuss this further and regain your trust.

November 03, 2026

Craig was excellent getting me out of the dealership with car since I had a long drive back home More

by james.rose09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PATRICK ALLOSSO, TODD MORGAN, Craig Cliff
Nov 09, 2026 -

Mercedes Benz of Fort Mitchell responded

Hi, we're happy you found Craig to be so supportive during your experience here at Mercedes-Benz of Fort Mitchell. If you have any further questions, please don't hesitate to reach out!

October 30, 2026

We are from out of state, Craig and Noah and the team were so helpful and professional, Highly recommend this dealership. More

by dancedeb1950
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah and Pat, Craig Cliff
Nov 09, 2026 -

Mercedes Benz of Fort Mitchell responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Fort Mitchell! If you have any further questions, please don't hesitate to reach out!

October 28, 2026

Brad and Sam helped design the perfect car for me. The entire process was seamless and they addressed every preference I made. Once the car arrived Noah was very helpful and professional in showing al More

by Lauren Hayes
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brad, Sam and Noah
Nov 09, 2026 -

Mercedes Benz of Fort Mitchell responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

October 26, 2026

Terrific experience! Brad and Alex made my purchase easy and stress free. I would definitely purchase another car from them in the future! More

by Ross Meltzer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Weber , Brad Westfall
Oct 30, 2026 -

Mercedes Benz of Fort Mitchell responded

Hi Ross, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

October 21, 2026

I found M-B Ft. Mitchell by watching Brad Westfall’s posts on Instagram. Brad and Alex Weber made leasing my wife’s 2027 GLS 450 really easy. She loves her new ride! More

by Mickey Kim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Weber, Brad Westfall
Oct 26, 2026 -

Mercedes Benz of Fort Mitchell responded

Hello, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

October 20, 2026

I couldn’t be happier with my new Mercedes-Benz! The vehicle is everything I hoped for and more, with the perfect combination of luxury, performance, comfort, and technology. What truly made the More

by JWFIV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Woods, Noah Smith, Donald Paparella
Oct 22, 2026 -

Mercedes Benz of Fort Mitchell responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Fort Mitchell. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 17, 2026

This is our third car purchase from MBFM and our first time working with Alex Weber. Alex was extremely quick to respond to my initial inquiry and set time that very same day to have me come in and look a More

by sara.ryan0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Weber
Oct 18, 2026 -

Mercedes Benz of Fort Mitchell responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Fort Mitchell. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 17, 2026

Purchasing a new Mercedes 450 E from Mercedes Benz of Ft Mitchell was the best car buying experience we have ever had. Alex in sales worked directly with my wife and I finding the exact car we were looking More

by Paul.combs1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex and Noah , PATRICK ALLOSSO, TODD HENSON, Alec Driscoll
Oct 18, 2026 -

Mercedes Benz of Fort Mitchell responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 13, 2026

Tyler Grefer and Alex Woods as well as the whole crew are awesome. Couldn’t be happier. Thanks to the whole crew. More

by jeffd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
FERNANDO ASCENCIO, Tyler Grefer
Oct 23, 2026 -

Mercedes Benz of Fort Mitchell responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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