Mercedes Benz of Fort Mitchell

Very accommodating, patient and helpful There are a lot of new features to understand and operate. of new features to understand and operate. More

Noah Lykins did an excellent job of showing me the features and answering my questions on my GLC. features and answering my questions on my GLC. More

I have to say I the BEST Sales Consultant in Jeremy Agbomi. Jeremy kept me up to date with the status of my new vehicle. Now that we are getting warmer I can really enjoy my new E450 Cabriolet. Thank Agbomi. Jeremy kept me up to date with the status of my new vehicle. Now that we are getting warmer I can really enjoy my new E450 Cabriolet. Thank You Jeremy. More

we were taken care off by Dan who did a phenominal job giving us a excellent customer service giving us a excellent customer service More

Elhadj helped me fixed the climate control issues in my car Excellent & quick job. I highly this dealership to friends and family car Excellent & quick job. I highly this dealership to friends and family More

Excellent experience ordering a new car with Alec Driscoll. He helped me make all the necessary decisions around specifications with his experience and knowledge, and anything he wasn't sure about he Driscoll. He helped me make all the necessary decisions around specifications with his experience and knowledge, and anything he wasn't sure about he got the answers from someone who did. He has a great, positive attitude and delivers excellent customer service. Noah provided excellent technical explanations and demonstrations of how everything works on the vehicle from a user standpoint. MB trains their personnel very well to be sure the customer know's how to operate their vehicle to it's potential. Noah understood everything very well and delivered it. Five stars for Alec and Noah, as well as everyone else who helped me and the facility itself. More

Excellent service! I could not be happier with my experience. Fernando and Noah went above and beyond to make my experience purchasing my first Mercedes-Benz a positive I could not be happier with my experience. Fernando and Noah went above and beyond to make my experience purchasing my first Mercedes-Benz a positive one. Fernando had all the paperwork ready for when we arrived. Fernando and Noah stayed after closing to walk us through setting everything up in my car and answered all of our questions. They were great! More

You can not go wrong using Mercedes Benz of Fort Mitchell. Top notch sales and service. Thanks Mitchell. Top notch sales and service. Thanks More

Dan Tilley at Mercedes Fort Mitchel is the absolute best! The customer service was above and beyond. I live in Oregon and was looking for a Sprinter van to convert to a mobile grooming van with Hanvey in Sou The customer service was above and beyond. I live in Oregon and was looking for a Sprinter van to convert to a mobile grooming van with Hanvey in South Carolina. I called and emailed endless dealerships looking for a van that would work for this conversion. Instead of just telling me, we have none like the other dealerships, he said I don't have the one you asked about, but I do have another that just might work. This model was bigger than the models that Hanvey Engineering had specs to build, so they told me no it won't work. It was upsetting because had been looking for months. Dan Tilley became my advocate and contacted Hanvey to come up with a plan of how they could make this model work. Because of him advocating for me, Hanvey decided to add this model of Sprinter to the models they now will convert to grooming vans! He turned their no into a yes! Now that is AMAZING customer service! The sales experience was as if I was buying from a dear friend. The absolute best! More