Mercedes Benz of Fort Mitchell
Fort Mitchell, KY
Filter Reviews by Keyword
By Type
Showing 486 reviews
I had a great experience with this dealership from start to finish. The entire process was simple, straightforward, and honest with no pressure or games. They treated me fairly, answered all my questions, a to finish. The entire process was simple, straightforward, and honest with no pressure or games. They treated me fairly, answered all my questions, and made buying a car stress-free. Not only do I absolutely love the car, but I also appreciate how respectful and transparent everyone was throughout the process. I would definitely recommend them to anyone looking for a smooth and fair car-buying experience. More
I was referred to Mercedes of Ft. Mitchell by a friend. My experience was top tier!! Definitely have a customer for life. I recommend your dealer ship to all my friends. As an advid c Mitchell by a friend. My experience was top tier!! Definitely have a customer for life. I recommend your dealer ship to all my friends. As an advid car enthusiast the show room is incredible like going to a car event or a candy store!! Thanks so much with my purchase. More
I absolutely LOVE working with people who truly love their jobs! We hit a home run with Craig Cliff at Mercedes of Ft. Mitchell. My husband and I had an absolutely exceptional experience with him! He fo their jobs! We hit a home run with Craig Cliff at Mercedes of Ft. Mitchell. My husband and I had an absolutely exceptional experience with him! He found the exact vehicle I had been dreaming of (a G-Wagon in China Blue!) and did it in no time. Out of every car we’ve ever bought, he’s the most phenomenal salesperson we’ve ever worked with. Craig set a new standard—plus, he kept us laughing with his witty sense of humor! His professionalism was top-notch, and his knowledge was just unbelievable—no question was too tough! He genuinely cared and worked so hard to make this happen for me. And the reveal—complete with a big bow on the hood—made it unforgettable. The process was so smooth; he didn’t just help us buy this insane vehicle—he became our friend for life. I couldn’t be happier! Ask for Craig, and no matter where you live, make the trip—it’s worth every minute. We drove 90 minutes without hesitation, even though we have a local Mercedes dealership—no comparison at all! I also want to give a shout-out to Alex, who spent so much time teaching me about my beautiful new investment. He was so courteous, sharp, and knowledgeable—I’m so grateful. Thank you, Alex and Craig! More
I highly recommend Mercedes Benz of Fort Mitchell and Sam Enzweiler, sales consult extraordinaire. Sam respondeded immediately at opening time to an inquiry I sent online and was a pleasure to work with fro Enzweiler, sales consult extraordinaire. Sam respondeded immediately at opening time to an inquiry I sent online and was a pleasure to work with from initial contact to closing the deal. He answered all my questions and help coordinate delivery of my 2026 Mercedes E53 AMG to my home in Murfreesboro Tennessee (about 4.5 hours from the dealership). Even after the sale he’s made himself available and I appreciate that kind of professionalism and dedication. MB of Fort Mitchell has the exact color combo I was looking for and I am very pleased with the car and its many features including the all electric range of around 50 miles in addition to the gasoline engine, a true win-win. Go see Sam and let him impress you too! More
Found my visit to select a new Mercedes Benz most enjoyable as the Sales Consultant and the Business Manager answered my questions and satisfied my final decision on the car I choose. enjoyable as the Sales Consultant and the Business Manager answered my questions and satisfied my final decision on the car I choose. More
Once again, I am delighted to express my appreciation to the team of professionals ..whom I would refer to as.the "customer service gurus"! Starting with Alex Weber, our sales person, who got things moving- the team of professionals ..whom I would refer to as.the "customer service gurus"! Starting with Alex Weber, our sales person, who got things moving--excellent coordination with service & valet department"--outstanding! Thank you also to the service department member for programming my new key! I'm sorry I didn't catch your name but please accept my gratitude just the same! I will be remissed if I fail to mention Bradley Biddle, "valet department pro". He coordinated pick up and delivery of my G63-- to perfection! Who does that nowadays? Bradley did! Bottom line, he listened with a compassionate ear and delivered with a smile! He made me feel like a valued customer-- he gets the "golden buzzer"! Thank you Bradley and please extend my gratitude to your valets...they represented their company with pride! Every single employee treated my concerns with a sense of urgency, integrity, and respect! Although there is one more piece missing to complete my key I was told this piece will be sent directly to my home...I am not worried because I know Alex will follow up and ensure I receive it--No doubt! Well done TEAM!🙌 Simone 😊☝️ More








