Mercedes Benz of Fort Mitchell

I was looking for a 2020 Mercedes SLC 300. Very hard to find right now, but MB of FM had one. I made contact with Todd Henson in their sales group. He’s a great guy and a square shooter. They gave me a fai find right now, but MB of FM had one. I made contact with Todd Henson in their sales group. He’s a great guy and a square shooter. They gave me a fair price on my trade and the car is beautiful. I drove 270 miles from South Bend, In to make the deal and would do it again in a heartbeat. More

Do not take your car here if you don’t want to spend more than you need. I’ve taken my cars here exactly 4 times and each time they magically find some expensive part that “absolutely needs to be replaced im than you need. I’ve taken my cars here exactly 4 times and each time they magically find some expensive part that “absolutely needs to be replaced immediately.“ My most recent endeavor with them will be my last when I took my care in for a BTMS sensor light coming on telling me that my tire pressure sensor was misreading and they told me I didn’t have BTMS sensors installed in my rims because I have aftermarket rims on my C300. I then showed them the receipt of my BTMS sensors being installed and their response was “we can’t clear your message because you don’t have BTMS sensors.” The message in my car changed to “BTMS sensors not installed”, which I had never seen before bringing it in so either they removed my BTMS sensors or they didn’t reconnect them. I had asked to change my tires over from my winter to my summer tires and the very next day, one of my tires went flat. I took it to Tire Discounters and they said it looks like it was improperly installed. In conclusion, upon taking my car here, I received an oil change, was lied to about my BTMS sensors being installed and not being able to clear the message I brought it in originally for, given an improperly installed tire and charged over $1,000. They will smile at you and greet you with tremendous professionalism then rob you blind Absolutely would not recommend taking your vehicle here for maintenance. More

Jeremy Agbomi was amazing to work with! He was extremely courteous, knowledgeable, professional and most importantly cared about me as the consumer. Jeremy was never “pushy” or impatient throughout my buyin courteous, knowledgeable, professional and most importantly cared about me as the consumer. Jeremy was never “pushy” or impatient throughout my buying process. He answered all of my questions in a timely manner and helped wrap up our deal, also in a very timely manner. A+ from start to finish. I will definitely be in contact with Jeremy for a future vehicle purchase. Thank you Jeremy and Mercedes-Benz of Fort Mitchell for stellar service! More

This specifically for Clay at MbFM. My first out of state and remote purchase for an2021 e63s and Clay was awesome. Honest and reliable and more importantly worked to bring solutions even in the face of a to and remote purchase for an2021 e63s and Clay was awesome. Honest and reliable and more importantly worked to bring solutions even in the face of a tough ask. Super highly recommend this dealership and Clay as their specialist! More

Other dealers need to take note and step of their game, because this dealership is hands down the best that I've ever worked with. I drove 3.5 hours to purchase a vehicle from them and I would do it again because this dealership is hands down the best that I've ever worked with. I drove 3.5 hours to purchase a vehicle from them and I would do it again repeatedly. Clayton was amazing and had everything lined up for me, so my time at the dealership was minimal. I was out the door in record time. Thanks again More

Best customer service experience ever.Fernando as Best customer service experience ever. Fernando as salesman and Mike as maintance rep. The whole dealership make you feel like Royal. Keep up the Best customer service experience ever. Fernando as salesman and Mike as maintance rep. The whole dealership make you feel like Royal. Keep up the good work. Sabine Dainczyk More

Words cannot describe what a wonderful process that was buying my first Mercedes-Benz!!!! Thank you Fort Mitchel team for extending your Kentucky hospitality! Cheers! buying my first Mercedes-Benz!!!! Thank you Fort Mitchel team for extending your Kentucky hospitality! Cheers! More

“Dan Tilley, Sprinter Dan, at Mercedes Benz of Ft Mitchell was amazing! Sprinter vans are in crazy high demand now, especially if you want one by a particular date (in our case yearend). Dan was ab Mitchell was amazing! Sprinter vans are in crazy high demand now, especially if you want one by a particular date (in our case yearend). Dan was able to locate a van in Texas and bring it to Northern Kentucky so we could complete the transaction on 1/31. He had all the paperwork completed making the sale process seamless. We’d give Dan an A+, 5-star rating for his knowledge and service.” More

Great experience. The entire process was excellent. I requested information about a car on the website. The sales rep, Tyler Grefer, replied promptly and had everything in place and ready to go. He answe requested information about a car on the website. The sales rep, Tyler Grefer, replied promptly and had everything in place and ready to go. He answered any questions that i had. Tyler Grefer made everything super easy and got everything handled to get me in the car super quick. Any cars that I was interested in he had them ready for me to test drive. He is very efficient and helpful. Would definitely recommend and return for another car in the future. It was the easiest car buying process ever! Very pleased with the entire process and straight forwardness during my transaction. More

First, I want to say that the salesman, Martin Morris, was a class act. He was very professional and accommodating. Unfortunately, that is the only thing that I can say positive about my experience. The c was a class act. He was very professional and accommodating. Unfortunately, that is the only thing that I can say positive about my experience. The car was advertised on line in multiple places, yet it hadn't been detailed and wasnt ready to be sold. The manager refused to budge on the price and tried to give me less than wholesale on my trade in, even though it is in excellent condition with less than half of the miles of the other cars compared to. If I'm giving top price for your car, you should consider, at the very least, to give wholesale price for mine. The manager refused to counter offer or even budge a little. More