Mercedes Benz of Fort Mitchell

It was an absolute pleasure working with Jeremy to locate the right vehicle for me. Before presenting me with options, he took the time to hear what it was I was looking for. He presented no options that did the right vehicle for me. Before presenting me with options, he took the time to hear what it was I was looking for. He presented no options that didn't meet my requirements which let me know that he was listening. I'll refer anyone, in the market of looking for a vehicle, to Jeremy and know that he'll take care of them as well. More

So happy the Nail Bar has opened up again! What would we do without Deanna? She has built so many relationships and I adore her and think she does a fantastic job w The Nail Bar and merchandise. So happy to do without Deanna? She has built so many relationships and I adore her and think she does a fantastic job w The Nail Bar and merchandise. So happy to see her and come into the beautiful dealership! More

A new customer for life! I recently made my first purchase from Mercedes Benz of Fort Mitchell and with the experience I had I will definitely be buying from them again in the I recently made my first purchase from Mercedes Benz of Fort Mitchell and with the experience I had I will definitely be buying from them again in the future. I have also recommended Fort Mitchell to my family, friends and coworkers. My sales representative was a young man by the name of Noah Smith...very impressive young man. Noah was professional and had a very good working knowledge of the Mercedes Benz products. Noah made me feel very comfortable about my purchase, was easy to talk to and not pushy at all. Since my purchase Noah has called to check on how I am liking the vehicle and has assured me that if there was anything I needed that I could call him. I have put what Noah told me to the test and he has been spot on every time I have reached back out to him. Because of Noah Smith, Fort Mitchell has a loyal customer for life. More

Tyler Grefer is awesome! We recently purchased our first Mercedes-Benz and had a wonderful experience at Mercedes-Benz of Fort Mitchell. Tyler Grefer took exceptional care of We recently purchased our first Mercedes-Benz and had a wonderful experience at Mercedes-Benz of Fort Mitchell. Tyler Grefer took exceptional care of us. He was very professional, efficient, extremely knowledgeable, and just an overall pleasure to work with. We highly recommend Tyler for your first or next Mercedes purchase! -G&K Hylton More

Terrible place!! We were told they would hold a car and have it checked out by the service department and we could purchase it the next day. They sold it first thing that morning. Sales manager that mornin have it checked out by the service department and we could purchase it the next day. They sold it first thing that morning. Sales manager that morning didn't care what the sales manager the night before promised. Taylor Beach is not trustworthy or true to her word!! Would definitely not recommend purchasing anything from her or this dealership!! More

Jeremy and the sales manager were both wonderful! I would definitely recommend them to friends and family. Very responsive! I am thrilled with my car! definitely recommend them to friends and family. Very responsive! I am thrilled with my car! More

I live in NY and Florida, not Kentucky, and this is the second car that I have purchased from Fort Mitchell in the past year. Jeremy Agbomi and Brandon Bayer (the general sales manager) have been an absolu second car that I have purchased from Fort Mitchell in the past year. Jeremy Agbomi and Brandon Bayer (the general sales manager) have been an absolute pleasure to work with. Jeremy and Brandon are always accessible via phone, text or email. Jeremy and Brandon provide the best sales experience I have ever had when buying a new or used car. They both work with you and not against you. They are as excited about the car you are purchasing as you are. They know their vehicles and are fabulous with respect to advice regarding options etc. Never a hard sell or pushy. Since I live in NY and Fla I did not have the opportunity to inspect either of the two cars before taking delivery (one delivered to NY the other to Florida). Everything we agreed to, every detail was exactly as promised. Maybe this isn’t as important with the purchase of a brand new car but one of the cars I purchased was used, a CPO’d vehicle. When I received delivery of the CPO’d vehicle the car was perfect. Every detail was covered and attended to. It was so meticulously detailed and prepped I felt like I had purchased a car that had just rolled out of the factory. After my experience with Jeremy and Brandon and the purchase of two very high end AMG Mercedes I would be hard pressed not to buy another Mercedes and definitely from no dealership other than Fort Mitchell Mercedes. More

I’ve been car shopping a while and couldn’t find just want I wanted, as I’m picky, like my “extras” and wanted to be right in a certain price range. That’s when my boyfriend said, “have you thought about want I wanted, as I’m picky, like my “extras” and wanted to be right in a certain price range. That’s when my boyfriend said, “have you thought about looking at a MB, some of the used ones are right in your price range”. I have to say I was super apprehensive, but he told me “we’re going to MB Fort Mitchell”. When we got there the cars looked super fancy and I was filled with anxiety. I grew up in West Chester, Ohio, but my family really never had money. I did however, make something of myself and overcame my low-income past. I graduated from Miami University and became a corporate Accountant. With that said, I still felt like the dealership personnel would look at me like I was insane for coming in there thinking I could get a car in my price range. However, they made all my dreams come true. I’m the proud owner of a (very slightly used) fully loaded - 2017 MB C300 – yes, it’s a C-Class, but it’s my first Mercedes and only a couple days in, I’m a MB driver for LIFE! This car is so pretty and drives so well. Plus, it has all the features I could ever want. Our sales man was Craig Cliff, he was very sweet and patient with me. Being an accountant, I ask a lot of questions. He even called the next day after I already purchased the car to just check in. I didn’t actually receive the call, as I missed it, but he left a very nice voicemail message. Not to mention the reveal they did, I’m pretty shy, but it absolutely made me feel special and even happier with my purchase! After I bought the car, they had a guy go through all the car’s features with me and he setup everything on the car just the way I wanted. He also gave me a card and offered to help walk me through anything I would need after I left. That’s outstanding customer service! Overall, I felt like even though I was probably a “low end sale” they treated me just as if I were one of their top customers. I highly recommend MBFM and I am absolutely a customer for life! Thank you MBFM! Oh and did I mention that they got me approved (with less than perfect credit) at a rate no other dealership was able to. Seriously, why buy anywhere else?! More

Jeremy was very friendly, knowledgeable, and very responsive. He went above and beyond to make us happy. Everyone from Sales to Service to Finance made it one of the best car buying experiences ever responsive. He went above and beyond to make us happy. Everyone from Sales to Service to Finance made it one of the best car buying experiences ever I have ever had. More

Our experience with Jeremy and Mercedes Benz during our car purchase and the after sales have both been excellent! Jeremy is always happy to help. car purchase and the after sales have both been excellent! Jeremy is always happy to help. More