Mercedes Benz of Fort Mitchell

The buying experience with Alic was seamless. He’s professional & took our needs and wants seriously. Delivery of the car and technical help from Alex Woods was top notch! Can’t say enough go He’s professional & took our needs and wants seriously. Delivery of the car and technical help from Alex Woods was top notch! Can’t say enough good about these two young men. More

We had a wonderful experience at Mercedes-Benz of Fort Mitchell from start to finish. Tyler Grefer was fantastic to work with—attentive, highly knowledgeable, and genuinely focused on understanding wha Mitchell from start to finish. Tyler Grefer was fantastic to work with—attentive, highly knowledgeable, and genuinely focused on understanding what mattered most to us in a vehicle. He took the time to educate us on the key highlights of the CLE 350 and the various offerings at MBFM without any pressure or traditional sales tactics. It never felt like just a transaction; instead, we walked away well-informed and confident that we were making the right decision for our needs. The exceptional service didn’t stop after the purchase. Noah Lykins was incredibly helpful during the delivery process, making sure we could immediately enjoy everything the CLE 350 has to offer. He was patient and thorough, ensuring all of our devices were seamlessly connected and that we were fully set up for success before driving off the lot. After driving Volvos for my last four vehicles, making the switch felt like a big step, but the phenomenal customer focus, professionalism, and overall experience at MBFM completely won us over. We couldn’t be happier with our new CLE 350 or the team that helped us get into it. Highly recommend! More

This was our 2nd purchase from MBFM and it could not have been easier. The whole team is outstanding. Special thanks to Elhadj Mbow, our salesman, and tech guru Noah who were super. been easier. The whole team is outstanding. Special thanks to Elhadj Mbow, our salesman, and tech guru Noah who were super. More

We had a great experience with Mercedes. From the sale with Craig to the explanation of our new cars option with Alex Woods, every step was too notch. I also loved the little things they di From the sale with Craig to the explanation of our new cars option with Alex Woods, every step was too notch. I also loved the little things they did to make it extra special like the "big reveal" Highly recommend this dealership. Everyone is professional, friendly and goes above and beyond. Thank you! More

We have been car shopping for months. Our last visit to MBFM was enjoyable. No pressure drove the car we wanted and were given all the choices. Shout out to Alec Driscoll our salesperson Our last visit to MBFM was enjoyable. No pressure drove the car we wanted and were given all the choices. Shout out to Alec Driscoll our salesperson and Alex woods for showing us the ends and out of the vehicle before we left! More

Received excellent service from Mercedes Benz of Fort Mitchell. Due to my health issues, I could not visit the dealership in person. But my sales advisor, Craig, provided great service including bringing Mitchell. Due to my health issues, I could not visit the dealership in person. But my sales advisor, Craig, provided great service including bringing the vehicle to my home for viewing, test drive, and all the paperwork was done electronically remotely. Craig also provided 1 year complimentary Mercedes Me Connect subscription, despite the inservice date being on March. Would definitely recommend this dealership. More

I worked with Sam Enzweiler— my experience could not have been any better; it was the easiest process ever buying a car, Sam was super professional and there was not one part of my experience that could have been any better; it was the easiest process ever buying a car, Sam was super professional and there was not one part of my experience that could have possibly been better or smoother. Alex Woods was the one who showed me around the car and showed me all of its features— he was amazing as well; showed me everything I need to know about the car and helped me get everything set up. Between Alex and Sam my experience was incredibly smooth and I could not be happier with how everything went. More

Excellent service, easy negotiation, relaxing no pressure buying experience. They even offered to deliver our used vehicle to our home at no cost 2 hours away. buying experience. They even offered to deliver our used vehicle to our home at no cost 2 hours away. More

Sam was absolutely amazing! He set up everything I needed and made sure the car was perfect when I got there. He made it an easy process! Highly recommend this dealership and Sa He set up everything I needed and made sure the car was perfect when I got there. He made it an easy process! Highly recommend this dealership and Sam Enzweiler as a car salesman! More

These guys are a fantastic dealership. I recently bought a 2020 C63S AMG from them sight unseen, which, as you would imagine, is a little bit nerve-wracking. Trey, in particular, did a fan I recently bought a 2020 C63S AMG from them sight unseen, which, as you would imagine, is a little bit nerve-wracking. Trey, in particular, did a fantastic job with answering all my questions, promptly sending me a ton of videos, and making sure the car was perfect ahead of delivery. He followed up multiple times, even after I paid for the car, and also ensured I received it and everything went smoothly. 10 out of 10, highly recommend Trey and the team at Fort Mitchell Mercedes. More