
Mercedes Benz of Fort Mitchell
Fort Mitchell, KY
Filter Reviews by Keyword
By Type
Showing 375 reviews
Outstanding You will not be disappointed! The number of vehicles available and the knowledge of each employee is impressive. I highly recommend Paul and Frank - You will not be disappointed! The number of vehicles available and the knowledge of each employee is impressive. I highly recommend Paul and Frank - they continue to make it their goal to see that we are completely satisfied, and we are! More
Awesome Experience!!! Although we live closer to the Mercedes store in West Chester, several of our neighbors recommended Mercedes of Ft. Mitchell. We are so glad to we t Although we live closer to the Mercedes store in West Chester, several of our neighbors recommended Mercedes of Ft. Mitchell. We are so glad to we took their advice, because our purchase experience was exceptional. Everyone there went out of their way to make us feel comfortable and the dealership; had a good selection of GLEs. Mike Griese, our salesman, listened to what we wanted, and with the help of Todd in finance we were able to get a great deal. Now we recommend MB of Ft Mitchel to everyone who asked about our new GLE More
Got the Jag. Nate Lenhoff our salesman was excellent. The buying experience was pleasant and all commitments were met. Would highly recommend Nate and all of the s Nate Lenhoff our salesman was excellent. The buying experience was pleasant and all commitments were met. Would highly recommend Nate and all of the staff at Mercedes Benz of Ft. Mitchell. More
Awesome Dealership! Awesome dealership! Mike Griese helped me find the perfect vehicle. He really took the time to understand what I needed and made sure to show me all o Awesome dealership! Mike Griese helped me find the perfect vehicle. He really took the time to understand what I needed and made sure to show me all of my options. He wasn't pushy and went above and beyond in customer service. More
Couldn't Be Happier with MBFM & Frank Winstel We couldn't be happier with the entire buying experience from Mercedes-Benz of Fort Mitchell and, in particular, our sales associate Frank Winstel. Th We couldn't be happier with the entire buying experience from Mercedes-Benz of Fort Mitchell and, in particular, our sales associate Frank Winstel. This is our third Mercedes. We purchased the last two here in Fort Mitchell from Frank and we wouldn't buy a Mercedes from any other dealership. This is a first-class, customer service oriented dealership! It is a bit of a drive from where we live but it is absolutely worth it to us. Ask for Frank if you want a reliable, trustworthy sales person who will do whatever is needed to satisfy the customer! More
Leased a new vehicle Just leased a new Mercedes from MBFM and was delighted with the experience. TJ Yeager was the consummate professional. He listened to my needs, found Just leased a new Mercedes from MBFM and was delighted with the experience. TJ Yeager was the consummate professional. He listened to my needs, found the perfect car and made the buying experience seamless. I'm a customer for life. More
What a great experience with Nate Lenhoff I had a great experience here when buying my BMW 650. Nate Lenhoff was as good as it gets. He went over all the vehicle's options even though it wasn' I had a great experience here when buying my BMW 650. Nate Lenhoff was as good as it gets. He went over all the vehicle's options even though it wasn't a Mercedes he knew a ton about the vehicle. Thank you Nate for an amazing experience. More
Amazing Customer Service This is our second vehicle purchase within 2 years from Mercedes Benz of Fort Mitchell and Frank Winstel and we received the "Red Carpet" treatment ea This is our second vehicle purchase within 2 years from Mercedes Benz of Fort Mitchell and Frank Winstel and we received the "Red Carpet" treatment each time. Frank made it his personal goal to find what we were looking for and didn't pressure anything on us that we didn't already want. If you're looking for a high end luxury vehicle then I highly recommend Mercedes Benz of Fort Mitchell and Frank Wintsel. More
Ken Campbell--an excellent person to purchase a car from. This was the first time a car buying experience was actually fun. My husband and I went in to look at MBFM and our sales person Ken Campbell was so kn This was the first time a car buying experience was actually fun. My husband and I went in to look at MBFM and our sales person Ken Campbell was so knowledgeable that when we left two hours later I had a new car. Ken listened to my tale of sore knees and wanting to be able to pop in and out of the vehicle--he got it! After looking at several models I chose the GLA-250. Since the new models were about to come out he made it possible for me to get a 2018--it was fun to hunt for a car and mine came from Naperville. It was there in 3 days and they did this unveiling scenario that made me laugh.The car is wonderful and getting to know and work with Ken was just an added bonus. He will be our "car" guy. More
Professionalism defined Professional with a personal touch! Highly recommend! From the moment we walked into the showroom we were greeted by Kyle who was knowledgeable and we Professional with a personal touch! Highly recommend! From the moment we walked into the showroom we were greeted by Kyle who was knowledgeable and welcoming. He answered all of our questions and was able to help get into our first M-B 😁 More