Mercedes Benz of Fort Mitchell

I had an excellent customer experience at the Mercedes-Benz of Fort Mitchell. As a first time solo car buyer and who’s rebuilding my credit, customer service was of the utmost importance to me. I Mercedes-Benz of Fort Mitchell. As a first time solo car buyer and who’s rebuilding my credit, customer service was of the utmost importance to me. I value honesty and transparency with these types of purchases and that’s exactly what I felt like I received. From my first interaction over the phone to the day, I went to test drive. I felt like I was handled with care. When it was time to talk numbers, we had a very open and honest conversation about the figures which made me feel comfortable moving forward with the application process. Within ten minutes or so, I was approved for financing. Elhadj, my sales consultant walked me through the next steps. The next day I finished the paperwork—which was a breeze, and my vehicle was cleaned and ready to go! The dealership took care of my license and tags so there was no need for a BMV visit. Excellent experience. More

Craig was amazing to work with. Was prompt on responses to our questions. Highly recommend. Was prompt on responses to our questions. Highly recommend. More

No pressure, listened to understand exactly what I wanted in terms of pricing, selections and made great recommendations in terms of pricing, selections and made great recommendations More

Trent provided outstanding service with quick responses — truly the best! I’ll definitely return again soon. truly the best! I’ll definitely return again soon. More

Fort Mitchell Mercedes Benz dealership is definitely the best in the game. My salesman Craig Cliff is so welcoming, knowledgeable and has a great sense of humor. It was the best experience buying a car and best in the game. My salesman Craig Cliff is so welcoming, knowledgeable and has a great sense of humor. It was the best experience buying a car and he made purchasing my G - Wagon so special with a video and a large red bow on top of it too. I am telling everyone looking for a Mercedes to go see Craig. I promise you that he will deliver!! More

Great online used car buying experience. Our sales person Elhadj was very professional and detailed oriented. We handled all pricing over the phone and when I went in to pick up the car as Our sales person Elhadj was very professional and detailed oriented. We handled all pricing over the phone and when I went in to pick up the car as an out-of-town buyer, he had the entire process planned out. It was a very efficient and fair process. I would recommend this dealership annd our sales person, Elhadj, in particular. More

Mercedes Benz of Fort Mitchell is the best dealership that I’ve been to. They treat their customers like royalty. I bought a Mercedes for my wife for our anniversary and Elhadj made sure I got the best d that I’ve been to. They treat their customers like royalty. I bought a Mercedes for my wife for our anniversary and Elhadj made sure I got the best deal possible and that I was extremely happy with what I was buying. I would highly recommend him to help you find the vehicle that you are looking for. This wasn’t a high pressure sales type of place but rather how can they help you find the car of your dreams type of place. More

Tyler Grefer at Mercedes-Benz of Fort Mitchell is the BEST! I've never had a smoother experience buying a car. He communicated with me throughout the whole process and got me a car that was perfect for m BEST! I've never had a smoother experience buying a car. He communicated with me throughout the whole process and got me a car that was perfect for my situation! I'm really grateful to have came to this dealership the day I did and LOVE my new car. I will be recommending my friends, family, and colleagues to Tyler + this dealership. Everyone that works here has been super helpful throughout the entire process. Thank you guys!! More

I just purchased my fourth Mercedes-Benz from this dealership. My experience is always been good they've treated me Well Service is great my salesperson Elhadj my sales person did a great job. I love dealership. My experience is always been good they've treated me Well Service is great my salesperson Elhadj my sales person did a great job. I love my car thanks Steve Barber More