Mercedes Benz of Fort Mitchell

Dan Tilley at Mercedes Fort Mitchel is the absolute best! The customer service was above and beyond. I live in Oregon and was looking for a Sprinter van to convert to a mobile grooming van with Hanvey in Sou The customer service was above and beyond. I live in Oregon and was looking for a Sprinter van to convert to a mobile grooming van with Hanvey in South Carolina. I called and emailed endless dealerships looking for a van that would work for this conversion. Instead of just telling me, we have none like the other dealerships, he said I don't have the one you asked about, but I do have another that just might work. This model was bigger than the models that Hanvey Engineering had specs to build, so they told me no it won't work. It was upsetting because had been looking for months. Dan Tilley became my advocate and contacted Hanvey to come up with a plan of how they could make this model work. Because of him advocating for me, Hanvey decided to add this model of Sprinter to the models they now will convert to grooming vans! He turned their no into a yes! Now that is AMAZING customer service! The sales experience was as if I was buying from a dear friend. The absolute best! More

If you are coming to the Fort Mitchell location I highly recommend you ask for Alec Driscoll. He was very informative, kind, and never made me feel pressured which was so nice. Everything was easy, he had e recommend you ask for Alec Driscoll. He was very informative, kind, and never made me feel pressured which was so nice. Everything was easy, he had everything set up and ready to go which made buying a vehicle hassle free, which never happens. 10/10 would recommend to family and friends that you ask for him. More

I’ve been with MBFM since 2014 and I can easily say without a doubt, Noah Smith, has by far surpassed all expectations! He is always available to answer questions and take care of anything I need with without a doubt, Noah Smith, has by far surpassed all expectations! He is always available to answer questions and take care of anything I need with my vehicle. I highly recommend Noah to anyone who wants to buy a Mercedes!!! VIP Service guaranteed. More

I ordered a Sprinter from Fort Mitchell Mercedes and received excellent service from Dan Tilley. The delivery process was quick and very thorough. I'm very pleased with my purchase. All the other staf received excellent service from Dan Tilley. The delivery process was quick and very thorough. I'm very pleased with my purchase. All the other staff were also very helpfull. More

We have received amazing service at Mercedes-Benz of Fort Mitchell. Dan Tilley "Sprinter Dan" has answered all our questions and been super helpful throughout the whole buying process. They drove an hour to Mitchell. Dan Tilley "Sprinter Dan" has answered all our questions and been super helpful throughout the whole buying process. They drove an hour to pick the van up and drop it off 2X to have extra's put on it, free of charge!! You can't find that kind of service anywhere now-a-days. 10/10 would recommend this dealership, and if you are in the market for a sprinter van, Dan Tilley is your man! More

We worked with Dan Tilley in the Sprinter division to We worked with Dan Tilley in the Sprinter division to obtain our much sought after Mercedes Sprinter 3500XD 4x4 170 Ext. van. From our first conver We worked with Dan Tilley in the Sprinter division to obtain our much sought after Mercedes Sprinter 3500XD 4x4 170 Ext. van. From our first conversation and until the day we picked up our van, traveling from Waitsfield, Vermont to do so, Dan was a consummate professional who went above and beyond to assist us. He was experienced, knowledgeable, polite while being engaging and sincere, and transparent in his ability to assist us amid a chip shortage and pandemic difficulty! There is no higher recommendation we could give. It was a singular pleasure to work with Dan. More

Had a super experience working with Clayton! He answered all of my questions and took care of everything! He made the entire process a breeze! In LOVE with my new vehicle!! all of my questions and took care of everything! He made the entire process a breeze! In LOVE with my new vehicle!! More

Hands down the best car buying experience! My husband and I worked with Clay and he helped us tremendously. Clay was transparent, intentional, and found a vehicle to suit our needs. He didn’t try to convince I worked with Clay and he helped us tremendously. Clay was transparent, intentional, and found a vehicle to suit our needs. He didn’t try to convince us that we needed a bigger/more expensive vehicle and he also took our family situation as new parents into consideration for safety purposes. The entire Mercedes team, including Clay, Noah, and Todd were highly personable and very knowledgeable about the car, brand, and exactly what we needed. If you are looking for a comfortable car buying experience where the sales team respects your budget and vehicle preference, I would highly recommend Mercedes Benz of Fort Mitchell. More

I highly recommend working with Clayton Brown. He is very professional and goes above & beyond to make the process smooth. professional and goes above & beyond to make the process smooth. More

What a group of Professionals. My experience with Mercedes Benz of Fort Mitchell was outstanding. Dan was my salesman and he took very good care of me. I will be returning for more Sprinter Vans in e Mercedes Benz of Fort Mitchell was outstanding. Dan was my salesman and he took very good care of me. I will be returning for more Sprinter Vans in early 2022. This made the 5- 1/2 hr. drive well worth it. Thank you all so much and God Bless. Greg Imhoff More