Mercedes-Benz of Fort Myers

New sale. Excellent experience with Nero Irving who took over for initial sales rep. Kept me posted on status of vehicle as it being built. He went above and beyond, coming out to home so spouse could sign over for initial sales rep. Kept me posted on status of vehicle as it being built. He went above and beyond, coming out to home so spouse could sign paperwork so didn't have to go into dealership. Follow-up after taking vehicle home excellent. More

They have been great about giving me a loaner and the service has been very good. They are good about keeping me up to date on where things stand and they have made good on a brake charge issue that cam service has been very good. They are good about keeping me up to date on where things stand and they have made good on a brake charge issue that came up on an earlier visit More

My service advisor Megan was Fantastic and you should be proud to have her work for you she heip me and kept me Informed along the wayAnd receive my car on time as promised proud to have her work for you she heip me and kept me Informed along the wayAnd receive my car on time as promised More

Service was excellent. My appointment was at 8:00 am and they took right into the service area, advisor Megan was pleasant and quickly went through the paperwork. The work was completed in excellent time. A they took right into the service area, advisor Megan was pleasant and quickly went through the paperwork. The work was completed in excellent time. A good experience. Jim More

Very pleasant experience at the dealership, Gary was very helpful and knowledgeable explaining to me about the car , I’m very happy about my car. helpful and knowledgeable explaining to me about the car , I’m very happy about my car. More

Always good. Andrew in service always does a great job. I have had many encounters with sales services and everything has always been great. No complaints. have had many encounters with sales services and everything has always been great. No complaints. More

service was good, friendly and communicative. base model loaner given, very convenient. complementary car wash isn’t stellar, many missed spots and interior not wiped down. loaner given, very convenient. complementary car wash isn’t stellar, many missed spots and interior not wiped down. More

Convertible top repairs on our 2002 CLK 430 have cost us over $7000.00 and the top still doesn’t work. The dealership manager told us that the car wasn’t worth fixing because of its age. To “complete” the w over $7000.00 and the top still doesn’t work. The dealership manager told us that the car wasn’t worth fixing because of its age. To “complete” the work will cost us an additional $3000.00 with no guarantee that the top will work! My husband and I have been proud owners of top end cars built by Mercedes over the course of our 52 year marriage. Never have we had problems with our Grand Rapids dealership. The CLK is a Florida fun car. It’s a great car: looks beautiful, engine hums (V8). The service at the Fort Myers dealership has brought questions to our plan to purchase a new GWagon. Very disappointing experience. More

Very nice and helpful Gary help me out with my new car adventure and I'm in love with my car .😍 beautiful car and feel wonderful adventure and I'm in love with my car .😍 beautiful car and feel wonderful More

Great experience. Kris (salesman) was extremely helpful and very knowledgeable of the product we purchased. He took his time in explaining all the features the vehicle offered and genuinely wanted us to un and very knowledgeable of the product we purchased. He took his time in explaining all the features the vehicle offered and genuinely wanted us to understand before moving on to the next option. I totally recommend this dealership. Thanks Kris ! More