Mercedes-Benz of Fort Myers

Outstanding sales associate, Will Griggs. I enjoyed outstanding attention to detail and knowledge that Will Griggs possessed in assisting me with the purchase of my beautiful new E300. I cann I enjoyed outstanding attention to detail and knowledge that Will Griggs possessed in assisting me with the purchase of my beautiful new E300. I cannot recommend this young man more enthusiastically!! Thank you Will! More

Great buying experience with Glen Trautman I bought a certified per-owned Mercedes CLA from Mercedes Benz Fort Myers. Glen Trautman has made this purchase the best sales experience by far. He w I bought a certified per-owned Mercedes CLA from Mercedes Benz Fort Myers. Glen Trautman has made this purchase the best sales experience by far. He was constantly very friendly at all and I never felt pressured to buy the car. I can highly recommend him. More

Service preformed Check engine light on and the car was sluggish on acceleration. The vehicle needed new gas pump. I was given a loaner. Every thing went well. Very Check engine light on and the car was sluggish on acceleration. The vehicle needed new gas pump. I was given a loaner. Every thing went well. Very polite service department. More

My SL550 showing Brake Light On After completing a quick test on my car, it was determined that the SBC pump was faulty. After ordering the part which took 2 days to receive, they c After completing a quick test on my car, it was determined that the SBC pump was faulty. After ordering the part which took 2 days to receive, they completed the repair in one day. The quick test also found the engine mounts leaking. They were able to replace the engine mounts while waiting for the SBC pump to arrive. My service advisor, Cody Clemons, was great. He found that both problems were covered by warranty. Cody was great to work with and kept me advised of the progress of the repairs. Thank you, Cody! More

Purchase Pre Owned E250 BlueTech 5 Stars, from 1st phone call with Scott to delivery. Car was brought in from another Sonic Dealer in Calf. Arrived on time and was as described. 5 Stars, from 1st phone call with Scott to delivery. Car was brought in from another Sonic Dealer in Calf. Arrived on time and was as described. More

Purchase a vehicle Bought a pre owned C250W. Awesome sweet ride Brantley Williams THE BEST TOP NOTCH. A Valuable asset to Mercedes Benz for sure! I will recommend This Bought a pre owned C250W. Awesome sweet ride Brantley Williams THE BEST TOP NOTCH. A Valuable asset to Mercedes Benz for sure! I will recommend This business because of him More

Purchased a lightly used 2017 E 300. Time to trade in the Avalon and maybe upgrade to a luxury car. After visiting several dealerships in the area, we decided to take a look at a Mercedes Time to trade in the Avalon and maybe upgrade to a luxury car. After visiting several dealerships in the area, we decided to take a look at a Mercedes. We went to Fort Myers Mercedes Benz and were met by our salesman, Kris Waskowski, who kindly helped us determine what model would be best for us. Now, I have bought many new cars in my life and many times, I knew more about the prospective car than the salesman. Disappointing to say the least. Not so in this case. Kris was well informed about each vehicle we looked at and was very helpful with comparison. We ended up purchasing a lightly used 2017 E 300. I have read reviews in car magazines that say the four cylinder motor is a disappointment, however I don’t see that. There is plenty of power to merge into traffic or pass when needed. The ride and the comfortable seats and the quietness is a real pleasure and the technology is amazing. Call me a satisfied customer! More

purchase of neww vehicle I was able to modify car that they had ordered for inventory. Delivery of car was well done with as much time as i needed to understand all the contro I was able to modify car that they had ordered for inventory. Delivery of car was well done with as much time as i needed to understand all the controls. More

Service Adviser Training Needed My husband usually deals with the car maintenance. We have been coming to this dealer for the past 3 to 4 years. The service adviser Tom Tipton was n My husband usually deals with the car maintenance. We have been coming to this dealer for the past 3 to 4 years. The service adviser Tom Tipton was not our usual service advisor. He was extremely rude to me by suggesting I was lying about calling the dealer all week to get in for an appointment to get this part installed. I’ve dealt with him once before and because I am a female he was talking down to me like I didn’t know nothing about my car maintenance. He also gave me an attitude after checking the system and saw that my last visit was August of 2017 for the regular maintenance. I told him that my service was not due yet according to the on board computer and no reason to bring it in. This issue with the vehicle was due to when I took my car to get detailed at a car wash they accidentally broke this part and were paying to get it fix. Mr. Tipton was also extremely rude ro Alberto a manager from Downtowner car wash who stated he will make his own complaint. I believe this will be my last time dealing with this dealer or with this very unprofessional service adviser. More

Spectacular Customer Experience: well worth the drive!!! Initiated dialogue with MercedesofFortMyers from the beaches of Maui. Jeff DeVries (Sales) was prompt, responsive and provided me with facts necessar Initiated dialogue with MercedesofFortMyers from the beaches of Maui. Jeff DeVries (Sales) was prompt, responsive and provided me with facts necessary to purchase. I visited MBofFortMyers on Dec 29, and Special Ordered 2018 MB GLS 450. The entire experience took less that 2 hours. Jeff and Mitch Dobbins (Sales Mgr) could not have been more polite, engaging, and responsive. Mercedes Benz of Fort Myers is clearly on Top of Customer Experience. Well worth the extra miles to drive here! More