Mercedes-Benz of Fort Myers

Purchased a new car. This is a nice facility. The salesman was very well in informed regarding the technology and presented the information well. He was very attentive t This is a nice facility. The salesman was very well in informed regarding the technology and presented the information well. He was very attentive to our questions. More

Recurring problem with Eco not turning the engine off. I have had my car in for service multiple times because the engine doesn't shut off while on the Eco setting. After each service, the car is fixed,but I have had my car in for service multiple times because the engine doesn't shut off while on the Eco setting. After each service, the car is fixed,but then stops working. This has been going on for a year and a half. I am hoping this time will be the last, but. I am not very confident. More

Completely unprofessional In the process of purchasing a hard to find model from out of state. Dealer sold the car, while saying the person was in the show room and I wasn't. N In the process of purchasing a hard to find model from out of state. Dealer sold the car, while saying the person was in the show room and I wasn't. Now I understand the need to make money, but thats not how to treat a customer!! Makes you wonder about the quality of the management team!! Certainly makes you question their honesty and integrity!! Would never buy a car from them can't be trusted!! More

Courteous and punctual I was given a loaner car that was a newer model of my present car. That was VERY important to me because I was able to drive it comfortably. Custome I was given a loaner car that was a newer model of my present car. That was VERY important to me because I was able to drive it comfortably. Customer service was A-ONE, including finding a nail in one of my tires. Every employee of Fort Myers M. Benz was pleasant, especially the man who was born in Naples, Italy. More

LUZ DEL CHECK IN ENCENDIDA SIEMPRE QUE HE IDO HE RESUELTO MI PROBLEMA RAPIDAMENTE. TRABAJO EFICIENTE Y DE ALTA CALIDAD, LO MAS IMPORTANTE QUE HE ASISTIDO 2 VECES SIN CITA Y ME H SIEMPRE QUE HE IDO HE RESUELTO MI PROBLEMA RAPIDAMENTE. TRABAJO EFICIENTE Y DE ALTA CALIDAD, LO MAS IMPORTANTE QUE HE ASISTIDO 2 VECES SIN CITA Y ME HAN ATENDIDO MARAVILLOSAMENTE. More

Very Nice Employees Always greeted with a smile and hello. Personable and gentlemen is very refreshing. Adam is excellent at his job, fast, efficient and knowledgeable. E Always greeted with a smile and hello. Personable and gentlemen is very refreshing. Adam is excellent at his job, fast, efficient and knowledgeable. Enjoy the waiting area. More

Pleasant Experience All employees were extremely helpful during my visit. My car was taken in right after my arrival (I was a bit early for my appointment). Cody, the Ser All employees were extremely helpful during my visit. My car was taken in right after my arrival (I was a bit early for my appointment). Cody, the Service Advisor, was very pleasant. Every one at the dealership was very professional. I received the positive feeling that MB Fort Myers really likes to take care of its customers. Love the atmosphere. More

No complaints Everyone we dealt with was courteous and attentive. Work was completed within the time frame promised. Left dealership with a good feeling and comple Everyone we dealt with was courteous and attentive. Work was completed within the time frame promised. Left dealership with a good feeling and complete confidence. More

Easy-breezy Mercedes-Benz of fort Myers was recommended to us by a good friend. We arrived and were met by a very friendly salesman Matt Jacobson. Matt showed u Mercedes-Benz of fort Myers was recommended to us by a good friend. We arrived and were met by a very friendly salesman Matt Jacobson. Matt showed us the car we were interested in and went into much detail about it. We were very impressed with his knowledge, warmth and friendliness. We took a test drive in the E400 convertible but ultimately chose the E400 Coupe. We decided to lease the car after a pleasant negotiation. We would definitely recommend Mercedes-Benz of Fort Myers to anyone looking to purchase or lease. More

My Mistake "no problem" I am from out of town working hurricane assistance. I scheduled an appointment online for a Tuesday and then mistakenly put it on my calendar for Wed. I am from out of town working hurricane assistance. I scheduled an appointment online for a Tuesday and then mistakenly put it on my calendar for Wed. When I showed up they did not know who I was because I missed my appointment the day before. They took it in stride. Got me in for service and Shawn Day made sure that I was in and out in a short time. Thanks Guys. More