Mercedes-Benz of Fort Myers

Fast and friendly My salesman was Amr.. he was beyond friendly and helpful and polite help the experience of buying the car over all terrific right down to the financin My salesman was Amr.. he was beyond friendly and helpful and polite help the experience of buying the car over all terrific right down to the financing Department my experience was amazing overall and I look forward to getting my next car here in the future More

Blown Away by the Service I recently had my S-63 AMG serviced at MB of Fort Myers, and I couldn't have been more impressed. I travel extensively and rarely have time to mess w I recently had my S-63 AMG serviced at MB of Fort Myers, and I couldn't have been more impressed. I travel extensively and rarely have time to mess with care appointments. Will Grigg found me a loaner car on no notice and then went way beyond the call to ensure my car would be ready in two days before my next trip. He even arranged to have my car dropped off at my house when they were finished. I've been a 20 year loyal customer and even know MB of Naples and MB of Bonita Springs are closer to my house, I always drive to MB of Fort Myers, because the service is just that much better. More

Always Helpful Always handled In friendly professional manner. Advise as to best course of action to control cost andf drive a safe car. Tom is always most helpful. Always handled In friendly professional manner. Advise as to best course of action to control cost andf drive a safe car. Tom is always most helpful. My 3ed MB from this dealer and now considering #4. More

Mercedes E320 Very professional, customer attentive, work done in a timely manor, cleaned car, explained what should and would be done to the car. Area was very cl Very professional, customer attentive, work done in a timely manor, cleaned car, explained what should and would be done to the car. Area was very clean. Employees were very knowledgeable as opposed to some places where employees are only allowed to know one little area. More

Great Service Dept I have had 3 Mercedes & all of them came from here Highly Recommend this dealership the Serv. Dept. is wonderful! Tom in the service dept. took care I have had 3 Mercedes & all of them came from here Highly Recommend this dealership the Serv. Dept. is wonderful! Tom in the service dept. took care of me with the help of another gentleman, they both were very helpful & took care of my problem, in the time I was told Thanks! More

great service department and Sean Day the service consultant My Mercedes is always serviced properly and with great care. Sean Day the Service Consultant always does a great job on my Mercedes service. I always My Mercedes is always serviced properly and with great care. Sean Day the Service Consultant always does a great job on my Mercedes service. I always come back to him on any of my Mercedes Benz service needs. More

Wonderful Service Folks at Ft. Myers Mercedes are wonderful and provided great service on our Benz convertible. Would recommend to all needing service or looking for ne Folks at Ft. Myers Mercedes are wonderful and provided great service on our Benz convertible. Would recommend to all needing service or looking for new vehicle. More

Service on my recall and oil change I had two recall on my GL 350 and only took an hour then I decided since I was there to have an oil change. Cody on the service department was great a I had two recall on my GL 350 and only took an hour then I decided since I was there to have an oil change. Cody on the service department was great arranging my service and calling me as soon it was done. Mercedes of fort myers since I change my old Mercedes for my new one as on the sales department and the service department they are great. More

Being treated like family! knowledge, and promptness outstanding.. thanks to Tom Tipton, Chris and our sales team Grant and Scott, we purchased 2 cars in less than 4 months knowledge, and promptness outstanding.. thanks to Tom Tipton, Chris and our sales team Grant and Scott, we purchased 2 cars in less than 4 months! More

Lousey service SHAMEFUL to their brand. Arrived at my appointment for a schudeled, oil change on my mercedes and find the dealership running on a generator after the hurricane. Not their f Arrived at my appointment for a schudeled, oil change on my mercedes and find the dealership running on a generator after the hurricane. Not their fault, but they told me my oil change was expected to take only an hour or so. The waiting area had no air, no wifi, no anything and no water not even a fan you could not charge a phone, I was left to wait over 2 1/2 hours in that place and finally got a text message my car was ready.....when I wnr to the desk to pick it up I was informed that it was being washed. After 30 minutes I again inquired as I was now late late for another appointment. I was then informed that the service tech had left the dealership for lunch and took my key with him. He would be back in a few minutes, but if I wanted I could sign out a loaner. ( Bear in mind I have been waiting in 90 degree heat at this point for 3 hours and am now 45 minutes late for my next appointment ) Finally 10 minutes they bring the car and it is unwashed, the guy hands me the key and walks off and says they will mail my bill... WORST CUSTOMER SERVICE IN THE COUNTRY FIR A MERCEDES DEALERSHIP? SHAMEFUL They should have 1) notified me that they had no power and no waiting are before and let me opt to move the appointment 2) kept me informed as to the progress,or lack there of on my cars service while i was left waiting there w/o even a word 3) offered me a loaner upfront if they had indications that the wait,would be so bad. 4) offered a better apology after doing so badly and embarrassing themselves but instead they embarrass them selves even worse by doing and saying nothing other than " we will mail you the bill" More