Mercedes-Benz of Fort Myers

Customer service care! My service writer Tom Tipton is awesome, he's a pro and takes good care of my car and handle's my concerns and problems with the utmost care. My service writer Tom Tipton is awesome, he's a pro and takes good care of my car and handle's my concerns and problems with the utmost care. More

Prompt and courteous As always Shawn in the service dept was prompt and courteous in his handling of my needs. The dealership in general has always tried to make me feel r As always Shawn in the service dept was prompt and courteous in his handling of my needs. The dealership in general has always tried to make me feel right at home. Highly recommend. More

Best Customer & Vehicle Service Ever ! The best service ever and service writer Adam even better. Consistently over the years, he calls, follows up, keeps you informed and an absolute deli The best service ever and service writer Adam even better. Consistently over the years, he calls, follows up, keeps you informed and an absolute delight to work with. The dealership is always impeccably clean and everyone has always very nice and courteous. More

E350 Service I had my E350 in for routine oil change and service. Shawn was very helpful, calling to let me know about another issue that was covered by my extend I had my E350 in for routine oil change and service. Shawn was very helpful, calling to let me know about another issue that was covered by my extended warranty. He also offered lessons on the multiple technical capabilities that remain confusing to me. More

Outstanding help answering confusing instrument glitch . Recent visit to dealership finally solved frustrating "glitch" with my instrument cluster. Special thanks to Shawn for his patience and thorough und Recent visit to dealership finally solved frustrating "glitch" with my instrument cluster. Special thanks to Shawn for his patience and thorough understanding of the problem that I had been experiencing! Hats off to Parts department and shop guys for solving a lingering problem ! Michael M More

Very service oriented Ft Myers Mercedes personnel were very courteous. I appreciated the delivery of my car to me. I will definitely recommend them to others to have thei Ft Myers Mercedes personnel were very courteous. I appreciated the delivery of my car to me. I will definitely recommend them to others to have their car serviced here. More

purchase / service My salesperson Amar was very exceptional through the entire process , a real professional who knows first hand about selling retail . Service depart My salesperson Amar was very exceptional through the entire process , a real professional who knows first hand about selling retail . Service department adviser Adam Barton came through with providing a pleasant experience . I'll return to this dealership for my next purchase . More

Courier Service The courier service for maintenance was a great "perk" for me. Having my car picked up at my home, and returned promptly when finished is a welcome se The courier service for maintenance was a great "perk" for me. Having my car picked up at my home, and returned promptly when finished is a welcome service. More

Excellent Service Department I had my C350 Sport Coupe in for its 80,000 mile service. Everyone was extremely friendly and the car was ready on time, actually a bit earlier than e I had my C350 Sport Coupe in for its 80,000 mile service. Everyone was extremely friendly and the car was ready on time, actually a bit earlier than expected. Car was washed and vacuumed as promised too. My only concern was that I was told I might need a battery however they could not give me any idea of how much longer I had with it, especially since I hope to trade the car in during the fall. The price for the battery was almost double from every where else. I opted out. More

Outstanding, professional service department Service at M-B of Fort Myers has been great for the last seven years. On my last service visit, staff greeted me, offered a cold drink, and provided Service at M-B of Fort Myers has been great for the last seven years. On my last service visit, staff greeted me, offered a cold drink, and provided a clean 2017 loaner car for the day. I received a text when my car was ready. My car had been washed and vacuumed. The service has always been impeccable. This time, my headrest was plastic wrapped before work began. I appreciate that M-B of Fort Myers strives to elevate and improve the service experience. It keeps getting better. More