Mercedes-Benz of Fort Myers

Excellent buying experience. We just bought a Mercedez-Benz C300. This is an excellent vehicle. It provides great power and great fuel economy as well. All features and options ar We just bought a Mercedez-Benz C300. This is an excellent vehicle. It provides great power and great fuel economy as well. All features and options are top notch. The design is outstanding. It was a great buying experience from start to delivery of the car. Everybody was very helpful and friendly. As always, Brian, our sale representative, was at his best to help us buy the car that we wanted. I would highly recommend anyone to go and try Mercedez-Benz of Fort Myers when considering buying a car. Pierre and Marie H. More

Best service experience! The customer lounge is awesome! I am always offered a car if I don't feel like waiting. I am always updated on the status of my car and advised o The customer lounge is awesome! I am always offered a car if I don't feel like waiting. I am always updated on the status of my car and advised of other issues that may be addresses. More

Great Service I will always recommend Mercedes-Benz of Fort Myers to anyone for service or for buying a car, Cody Clermont my service adviser is the best . Cody i I will always recommend Mercedes-Benz of Fort Myers to anyone for service or for buying a car, Cody Clermont my service adviser is the best . Cody is courteous and very helpful. Thank you to Cody and the service department Jean E.F More

Awesome Buying Experience Buying was effortless and easy. They exceed the expectations at delivery, car was clean and walked through entire car explaining how it all worked. An Buying was effortless and easy. They exceed the expectations at delivery, car was clean and walked through entire car explaining how it all worked. Any issues were fixed and service department is also very helpful and inviting. Would recommend future purchases they do a stellar job. This will not be the last vehicle purchase there! More

dealership review We have used this dealer for service and car purchase for over 15 years. Obviously we are satisfied both with the agency and the product. We have had We have used this dealer for service and car purchase for over 15 years. Obviously we are satisfied both with the agency and the product. We have had multiple MB vehicles, always at least 2 and often 3 for over 45 years and would not even think of changing. George B Jacobs MD FACS Rosanne L Wille MS MBA PhD More

These folks have it down -- Bryan especially. I grew up in the automotive business and put myself through college and law school working and running dealerships. With a law degree, I have represe I grew up in the automotive business and put myself through college and law school working and running dealerships. With a law degree, I have represented, ran, and trouble shot all variety of stores -- from domestic to high line imports, these people are well trained, knowledgable, courteous, and reliable. Over several visits -- 2 of which were emergency "on the dime" stuff, they have demonstrated a an absolute commitment to customer satisfaction, I strongly recommend them. More

Always wanted a Mercedes...not any more Got a 2017 C300 convertible mid November, mid February it left me stranded on the side of the road, was very disappointed with the dealer's response. Got a 2017 C300 convertible mid November, mid February it left me stranded on the side of the road, was very disappointed with the dealer's response. Since it was 4pm on a Friday, they could not provide valet service. After riding back to the dealership in the tow truck, I was given a cigaret smelly loaner that was very sub par. Not like I was accustomed to with my previous cars (Audi, BMW, Lexus). But what they told me the following Tuesday did not put my mind at ease...the serpentine belt had shred. Three months old, and not even 3,000 miles? Needless to say, being a single woman that buys new cars every 3 years so that they are dependable, I was not happy and now I am nervous when driving it. Well, now 7 months old and only 5,000 miles it happened again. This time, Ft Myers Mercedes response was even worse. It was Saturday at 4pm, I was informed that service closed at 3pm, and will not re-open until Monday. That was it, not even an attempt at getting me a loaner car. And yes, same problem, but this time they said they contacted Mercedes headquarters and discovered that some of these C300 alternators are not aligned correctly which caused the serpentine belt to shred. At least I can believe that, but still can't say I'm comfortable driving my car again. If I could re-do, I would not buy a Mercedes. More

Terrible Mom passed and car was sold 4 yrs ago. Dealer keeps emailing , reminding us of our loss. Have called5 times, emailed even more to no avail Mom passed and car was sold 4 yrs ago. Dealer keeps emailing , reminding us of our loss. Have called5 times, emailed even more to no avail More

Pleasure as always After several years of being a regular customer here, I found Brian to always be professional, prepared and friendly. I will continue to have my car After several years of being a regular customer here, I found Brian to always be professional, prepared and friendly. I will continue to have my car serviced here. When the time comes and I will upgrade, nothing will change for me. I will insist on having the new car serviced here as well. More

Smooth purchase experience Purchased a new vehicle over the phone and via FedEx.. worked with Jorge in sales and Chris, manager of new car sales. Their registration department h Purchased a new vehicle over the phone and via FedEx.. worked with Jorge in sales and Chris, manager of new car sales. Their registration department handled the paper work via FedEx. All went professionally and with no issues. Would purchase through them again. More