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Mercedes-Benz of Fort Washington
Fort Washington, PA
3,171 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476.
We have more than 20 Mercedes-Benz Certified product specialists with over than 100 years combined experience to answer your important questions and assist you with selecting the best vehicle for you.
Our showroom features over 15 new Mercedes-Benz luxury vehicles at any given time. Our Cafe lounge offers LCD televisions, free WiFi, comfortable seating areas, and 100% Arabica coffee while you have your vehicle serviced.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 3,171 reviews
May 15, 2024
There needs to be a better communication between the Body Shop and the Service Dept. I was told that the Repair of my car was finished but when I stopped by to pick up my car, only the body shop work was do Shop and the Service Dept. I was told that the Repair of my car was finished but when I stopped by to pick up my car, only the body shop work was done but other check up was not performed so I had to come back the second time to pick up my car. Otherwise everything else was good ! More
by SAM.C.CHUNG
Verified Customer
Helpful May 14, 2024
Treated us amazing, even buying a used car that was not their brand. Everyone was very nice from the time we walked in the door their brand. Everyone was very nice from the time we walked in the door More
by JNK91810
May 14, 2024
Unethical practices are going on at Fort Washington Mercedes Benz…never got back to me in regards to service issues they said was done and were never done. Emailed them….texted them…. still no response Mercedes Benz…never got back to me in regards to service issues they said was done and were never done. Emailed them….texted them…. still no response…my car still sounds the same…they never fixed my charger port, never fixed the noise with whatever is going on in the back that have to do with my tires; Paid for things that wasn’t wrong with my car and kept saying it was fixed when you can clearly hear the same noise….just horrible experience….had my car sitting for 2-3 weeks saying it was being worked on and never worked on it More
by KRYSTEN86
Employees Worked With
Nick
May 13, 2024
Service is amazing as usual. You feel right at home. They communicate with you and break everything down. Plus you get a complementary car wash. You feel right at home. They communicate with you and break everything down. Plus you get a complementary car wash. More
by ANAIUQWATSON
May 12, 2024
Makes me feel the love and family also the integrity and respect that cares and service respect that cares and service More
by TAYLORCRYSTAL65
Employees Worked With
May 10, 2024
Jessica was an excellent associate. She was the perfect one to demonstrate the features on our 2021 Hyundai Santa Fe Calligraphy. The process was seamless. She was the perfect one to demonstrate the features on our 2021 Hyundai Santa Fe Calligraphy. The process was seamless. More
by George
Employees Worked With
Jessica Pasquale
May 10, 2024
Initially felt very good. After we dropped off the vehicle communication dropped. 17 days for a commercial vehicle is too long for the minor damage After we dropped off the vehicle communication dropped. 17 days for a commercial vehicle is too long for the minor damage More
by ACCLIMATEDSERVICESINC
Employees Worked With
Traci
May 10, 2024
This was my first time taking my car to get serviced. I was kind of lost in the beginning, but somebody greeted and help me out. I’ve been having issues with my back up camera and Nick took care of it fo I was kind of lost in the beginning, but somebody greeted and help me out. I’ve been having issues with my back up camera and Nick took care of it for me. He took the time and explained to me what happened and also explained how they fixed it. I waited in the lounge area and the service wasn’t too long. I wish they had phone chargers, but I didn’t ask around to see if they did. More
by LEARY61
Employees Worked With
Nick
