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Mercedes-Benz of Fort Washington

Fort Washington, PA

4.6
3,173 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476. We have more than 20 Mercedes-Benz Certified product specialists with over than 100 years combined experience to answer your important questions and assist you with selecting the best vehicle for you. Our showroom features over 15 new Mercedes-Benz luxury vehicles at any given time. Our Cafe lounge offers LCD televisions, free WiFi, comfortable seating areas, and 100% Arabica coffee while you have your vehicle serviced.
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404 Pennsylvania Ave

Fort Washington, PA

19034

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Showing 3,173 reviews

July 10, 2021

The staff is Always willing to help and goes above and beyond all the time. Very informative about the cars and willing to assist with all needs. More

by NHENTZ92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint Abney , Amy Hamilton, Aaron Smith
Jul 12, 2021 -

Mercedes-Benz of Fort Washington responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

July 09, 2021

Best services possible. Very courteous, very professional and very efficient. Always happy when I have my care serviced here. I would recommend them very highly. More

by LJS542
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for your confidence in Mercedes-Benz of Fort Washington, and for your business. We are thankful to have you as a customer!

July 09, 2021

When I picked up my car after being serviced, it was dirty and not washed. Getting a dirty, unwashed car is not what I would expect from a Mercedes dealer. More

by C300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
3.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Hamilton, Aaron Smith
Jul 19, 2021 -

Mercedes-Benz of Fort Washington responded

We do apologize for your service experience and strive for every client visit to be exceptional. Sometimes we miss the mark. We will be bringing your feedback to our service management team. Thank you for taking the time to post your review.

July 08, 2021

This is our second purchase from this dealer even though it is an hour drive from our home. We got the best price here compared to more local dealers and our salesman Fred Mielke was outstanding in all pha More

by RICK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mielke
Jul 08, 2021 -

Mercedes-Benz of Fort Washington responded

Thanks for making the trip to Mercedes-Benz of Fort Washington! We're glad Fred and our team made it worthwhile! Enjoy your new ride!

July 08, 2021

My experiences at this dealership are always hit or miss, and more often miss. I have felt like a valued customer/friend at other Mercedes dealerships, but not this one. More

by Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Mercedes-Benz of Fort Washington responded

Hello and we're sorry to hear this kind of feedback and it will be passed on to our management team. Please reach out to me if you would like to talk more about your observations. Thank you for taking the time to post your review. Respectfully, Amy Hamilton Fixed Operations Specialist ahamilton@yourmercedes.com

July 07, 2021

Awesome service! We felt welcomed from the moment we stepped in! Considering the whole car buying experience with all the paperwork involved, John made everything move seamlessly and made us feel at eas More

by RTISERA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Hyun Lee - 10 stars! Very friendly, approachable and professional!
Jul 08, 2021 -

Mercedes-Benz of Fort Washington responded

We are so proud to hear that you had a great time at Mercedes-Benz of Fort Washington! Thank you very much for taking the time to write us a review!

July 07, 2021

Joann was terrific. She was efficient and also provided necessary information regarding a recall of which I was unaware. She kept me informed throughout the day. Getting a vehicle to drive for the day was More

by REESAWURTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joann
Jul 08, 2021 -

Mercedes-Benz of Fort Washington responded

We are so proud to hear that you had such a wonderful time with Joann! She's such an asset to Mercedes-Benz of Fort Washington!

July 07, 2021

I have been driving a Mercedes Benz for many years. I will only buy one at Fort Washington. My salesman, Fred Milke, is the best and equally important is the service I get every time my car needs servic More

by SVERNEKOFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joanne, Frank Regalis
Jul 08, 2021 -

Mercedes-Benz of Fort Washington responded

It means so much to hear that our team has earned your business! Thank you for being a Mercedes-Benz of Fort Washington customer! We'll see you next time!

July 07, 2021

My sales man Fred Mielke was excellent. I told him what I was looking for and what I wanted to spend and he hit every mark. He was friendly and followed through on every promise he made. I would only see him More

by JILLB7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for sharing your kind words about Fred. It's great to hear that he provided you with such an excellent experience. Please do not hesitate to reach out if you require anything in the future! Thank you – Mercedes-Benz of Fort Washington

July 07, 2021

We had to wait for awhile. We were there for about 5 to 6 hours for different issues with the vehicle we choose. Other than that, it was a great experience! More

by SAMKURIEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Marlowe, Amy Hamilton, Aaron Smith
Jul 08, 2021 -

Mercedes-Benz of Fort Washington responded

Sam, we are so happy to hear that you had a great time! Thank you for your patience and your feedback--we will use it to make Mercedes-Benz of Fort Washington better!

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