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Mercedes-Benz of Fort Washington
Fort Washington, PA
3,142 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476.
We have more than 20 Mercedes-Benz Certified product specialists with over than 100 years combined experience to answer your important questions and assist you with selecting the best vehicle for you.
Our showroom features over 15 new Mercedes-Benz luxury vehicles at any given time. Our Cafe lounge offers LCD televisions, free WiFi, comfortable seating areas, and 100% Arabica coffee while you have your vehicle serviced.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 3,142 reviews
May 07, 2021
Drop off smooth , communication excellent, work fine, pick up was poor experience.. had to basically track down my car and pull it up myself, not good pick up was poor experience.. had to basically track down my car and pull it up myself, not good More
by Mmullen23
Employees Worked With
Helpful May 07, 2021
Very easy and great service. I feel confident with MB of Fort Washington and will remain a customer for a very long time. Thank you. Fort Washington and will remain a customer for a very long time. Thank you. More
by ROVNERDPR22
Verified CustomerEmployees Worked With
May 06, 2021
I was told that the dashboard dimmer switch would require them having to rip up the floor to figure it out and was it raining when it stopped working? I’m not stupid and it’s not my problem what needs to ha them having to rip up the floor to figure it out and was it raining when it stopped working? I’m not stupid and it’s not my problem what needs to happen to fix it. So they gave me the car back with the switch still broken. Now it’s coming back 2 wks later for the switch and check engine light. I’m very frustrated. I have to call Joann Z to get a response or a call back and to be taken care of. My time is valuable as well. I didn’t deal with anyone who is listed below. More
by HP Transport
Employees Worked With
JoAnn Z. Is the Best. I won’t deal with anyone else. She stands by her word.
May 06, 2021
Left my sprinter with Susan for 10 days , for the same problem egr valve , she keep the van and proceeded to tell its not covered under warranty, the egr valve was replaced by the same dealership twice problem egr valve , she keep the van and proceeded to tell its not covered under warranty, the egr valve was replaced by the same dealership twice More
by AKHODAK
Employees Worked With
May 05, 2021
The workers are excellent in customer service. The waiting room is luxurious as Mercedes. I feel more relaxed each time I come there for service. waiting room is luxurious as Mercedes. I feel more relaxed each time I come there for service. More
by NIKYEM
Employees Worked With
May 01, 2021
I love how they alert me when services required on my vehicle and the loaner program is 100% legit I feel I'm getting the best for my buck there vehicle and the loaner program is 100% legit I feel I'm getting the best for my buck there More
by BRIAN.P.DEAN70
May 01, 2021
Very easy and great service. I feel confident with MB of Fort Washington and will remain a customer for a very long time. Thank you. Fort Washington and will remain a customer for a very long time. Thank you. More
by MARTINKOMPAS
Employees Worked With
April 30, 2021
This place is real goodThey take short time is possible, This place is real good They take short time is possible, but a great job The attention is great and the place is 1 class I’m happy to have this de This place is real good They take short time is possible, but a great job The attention is great and the place is 1 class I’m happy to have this dealership next to me More
by claudio41y
Employees Worked With
April 30, 2021
Notified of work and cost of B service prior to performing. Car ready as promised. Made suggestion on tire that should, but not necessarily has to be replaced. performing. Car ready as promised. Made suggestion on tire that should, but not necessarily has to be replaced. More
by MOTOWNMARCUS
Employees Worked With
Dexter Bridge
April 29, 2021
I brought in my car on 3/5 for schedule B service appt. I had to return to the dealership 4 times in order to deal with undone work or items damaged during the servicing (e.g., a nonworking windshield wiper had to return to the dealership 4 times in order to deal with undone work or items damaged during the servicing (e.g., a nonworking windshield wiper fluid sensor). How the warning lights on the dashboard were not noticed, not once but twice, during servicing is a mystery to me. Also, I ordered a clip for the strip driver-side door well that never arrived. This experience made two things abundantly clear to me: 1. I need to get a new car; and 2. It will not be a Mercedes. More
by TODMANM
