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Mercedes-Benz of Fort Washington
Fort Washington, PA
3,159 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476.
We have more than 20 Mercedes-Benz Certified product specialists with over than 100 years combined experience to answer your important questions and assist you with selecting the best vehicle for you.
Our showroom features over 15 new Mercedes-Benz luxury vehicles at any given time. Our Cafe lounge offers LCD televisions, free WiFi, comfortable seating areas, and 100% Arabica coffee while you have your vehicle serviced.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 3,159 reviews
May 20, 2021
Exceptional service experience. Christina Lowe consistently goes above and beyond. The wait was minimal, the work was done timely, my car was freshly cleaned at pickup. I was keep timely informed consistently goes above and beyond. The wait was minimal, the work was done timely, my car was freshly cleaned at pickup. I was keep timely informed of the service progress by Christina. More
by TMCDUGALL
Verified Customer
Helpful May 19, 2021
I've been using Fort Washington dealership for the last 3 years and I've always had a good experience until recently. I purchased my new lease GLA 250 on March 30th and the sales person was great! However, a years and I've always had a good experience until recently. I purchased my new lease GLA 250 on March 30th and the sales person was great! However, a week after I had the car I noticed there was moisture in the right tail light in the back on the passenger side of the car. I called the dealership the week of April 5th and spoke to someone in the service area that connected me to Mike. I explained what was going on with the light and he said he would order a new light and call me when it arrived. It has been over a month and I've called the dealership every other week about this matter and spoke to Mike on three separate occasions and was told each time it should be in next week. The back of the car still has this moisture from the light since the first day I brought the car! It is now going on almost two months and it's not repaired. As I mentioned I've had good service before and this is really disappointing that I have to follow up every other week and was even told the last time I called and spoke with someone in the service area that he did not see an order placed for me on the system. Mercedes is a luxury brand in which we the consumers pay premium for great service. I am upset and disappointing that this is the service I am receiving from this dealership. I hope to have this repaired ASAP. More
by JSALVODON
Employees Worked With
Mike from service area
May 19, 2021
The service was excellent. The timing was quick and we were very happy. We will certainly use your dealership again. Thank you very very much were very happy. We will certainly use your dealership again. Thank you very very much More
by TONYTRISH2011
Employees Worked With
May 18, 2021
The service is always excellent. My C300 is more than ten years old and I have been servicing the car at MB Fort Washington since 2015. years old and I have been servicing the car at MB Fort Washington since 2015. More
by DANAYKING
May 18, 2021
Was supposed to get a three-step detail me being a detailer and knowing that it was not detail like it should have been . Crack in windshield was supposed to been fix they filled it claiming to fill i detailer and knowing that it was not detail like it should have been . Crack in windshield was supposed to been fix they filled it claiming to fill it with some type of poly gel . I feel as though if this was a pre-certified vehicle that that should not have been overlook a couple of things that was overlooked as it being a certified preowned vehicle . Promises of things that supposed to be done was not done just a bad situation this is not my first high in car but this is the first that I feel is though service could be a lot more better and honest. I own two Jaguars and one BMW and hands-down both of those companies service was outstanding. More
by RAOUL05
May 18, 2021
Fantastic dealership to deal with from sales to service. They make the car buying experience very painless. Mercedes is a quality car and their staff is knowledgeable and helpful. They make the car buying experience very painless. Mercedes is a quality car and their staff is knowledgeable and helpful. More
by PKGOLDEN731
May 15, 2021
Excellent customer service. .This was a great Experience. Everyone who I talked to was very helpful and friendly. I would definitely recommend this place to anyone who is shopping for a Mercedes Everyone who I talked to was very helpful and friendly. I would definitely recommend this place to anyone who is shopping for a Mercedes More
by Jennyrg3
Employees Worked With
Matthew Reimel
May 14, 2021
This was a very smooth and effortless transaction. I have purchased several vehicle from this dealership throughout the years and my experiences just keep getting better and better. purchased several vehicle from this dealership throughout the years and my experiences just keep getting better and better. More
by KENCURRYPB
May 14, 2021
Service at the dealership is very good the guys that greet you when you pull up in the bay is extremely nice and pleasant for the most part greet you when you pull up in the bay is extremely nice and pleasant for the most part More
by BENW996
May 13, 2021
Thanks for the outstanding service provided! I brought my car in for a recall and was treated with professionalism and respect. My car was taken care of expeditiously and problem was resolved! car in for a recall and was treated with professionalism and respect. My car was taken care of expeditiously and problem was resolved! More
by YNICHOLSON1952
