Mercedes-Benz of Fort Washington
Fort Washington, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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The workers are excellent in customer service. The waiting room is luxurious as Mercedes. I feel more relaxed each time I come there for service. waiting room is luxurious as Mercedes. I feel more relaxed each time I come there for service. More
I love how they alert me when services required on my vehicle and the loaner program is 100% legit I feel I'm getting the best for my buck there vehicle and the loaner program is 100% legit I feel I'm getting the best for my buck there More
Very easy and great service. I feel confident with MB of Fort Washington and will remain a customer for a very long time. Thank you. Fort Washington and will remain a customer for a very long time. Thank you. More
This place is real goodThey take short time is possible, This place is real good They take short time is possible, but a great job The attention is great and the place is 1 class I’m happy to have this de This place is real good They take short time is possible, but a great job The attention is great and the place is 1 class I’m happy to have this dealership next to me More
Notified of work and cost of B service prior to performing. Car ready as promised. Made suggestion on tire that should, but not necessarily has to be replaced. performing. Car ready as promised. Made suggestion on tire that should, but not necessarily has to be replaced. More
I brought in my car on 3/5 for schedule B service appt. I had to return to the dealership 4 times in order to deal with undone work or items damaged during the servicing (e.g., a nonworking windshield wiper had to return to the dealership 4 times in order to deal with undone work or items damaged during the servicing (e.g., a nonworking windshield wiper fluid sensor). How the warning lights on the dashboard were not noticed, not once but twice, during servicing is a mystery to me. Also, I ordered a clip for the strip driver-side door well that never arrived. This experience made two things abundantly clear to me: 1. I need to get a new car; and 2. It will not be a Mercedes. More
Good job good team thanks for the rental car 🚗 🤝🤝🚗🚗👍🏾👍🏾👍🏾💯💯💯💯excellent work The car is fixed now thank you so much have a great day fort Washington 🤝🤝🚗🚗👍🏾👍🏾👍🏾💯💯💯💯excellent work The car is fixed now thank you so much have a great day fort Washington More
Very pleasant on the phone when making appointment. Day of my appointment everyone was helpful and nice. Car was fixed fir item that service appointment was made for. of my appointment everyone was helpful and nice. Car was fixed fir item that service appointment was made for. More
Part of the service including balancing the tires and adjusting the rear driver side door that has not closed properly for sometime for reasons unknown. Neither item was addressed although we paid for th adjusting the rear driver side door that has not closed properly for sometime for reasons unknown. Neither item was addressed although we paid for the tires to balanced. Have placed two calls to the service department and have yet to receive a return call. More
Professionalism, courtesy & respect are exhibited by most staff. Also this dealership accommodates you to the best of their ability when scheduling service appointments. I also appreciate that loaner cars ar staff. Also this dealership accommodates you to the best of their ability when scheduling service appointments. I also appreciate that loaner cars are made readily available should the need arise. More