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Mercedes-Benz of Fort Washington

Fort Washington, PA

4.6
3,179 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476. We have more than 20 Mercedes-Benz Certified product specialists with over than 100 years combined experience to answer your important questions and assist you with selecting the best vehicle for you. Our showroom features over 15 new Mercedes-Benz luxury vehicles at any given time. Our Cafe lounge offers LCD televisions, free WiFi, comfortable seating areas, and 100% Arabica coffee while you have your vehicle serviced.
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404 Pennsylvania Ave

Fort Washington, PA

19034

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Showing 3,179 reviews

August 07, 2020

John in collsioncare is the best! Courteous and responsive. The follow up is like no other. Kudos to John. We highly recommend the service department for any Mercedes owners. More

by PATTON1492
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John in Collision
Aug 09, 2020 -

Mercedes-Benz of Fort Washington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you again for choosing Mercedes Benz of Fort Washington, we look forward to having you as one of our valued customers for many more years to come! Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

August 07, 2020

I believe they were helpful knowledgeable eager I also thought they were good with answering my questions in a timely manner being there during this difficult time More

by SDNYDANT
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dessire Cardenas, Amy Hamilton
Aug 09, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

August 05, 2020

I felt they cared to give me the best customer service that I could wish for, very professional, courteous, and attentive to my concerns and the concerns of my wife. More

by GERGIL1033
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clinton Abney, Dessire Cardenas, Amy Hamilton, Aaron Smith
Aug 06, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes Benz of Fort Washington, we look forward to having you as one of our valued customers for many more years to come! Aaron Smith, Sales Director asmith@yourmercedes.com

August 04, 2020

My experience wasn’t a good one. If I wasn’t desperate to get my new car, I would have never allowed myself to patronize a company with such bad customer service. More

by S-MATHIS1
Recommend Dealer
No
Employees Worked With
Dessire Cardenas
Aug 18, 2020 -

Mercedes-Benz of Fort Washington responded

Hello, We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact me directly. Aaron Smith, Sales Director asmith@yourmercedes.com

August 03, 2020

The people were very friendly the dealer ship was clean no pressure to buy a car just a nice place good snacks the temperature was just right.i More

by RAGINCOOKY
Recommend Dealer
Yes
Employees Worked With
Fred Milkie
Aug 03, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Aaron Smith, Sales Director asmith@yourmercedes.com

July 31, 2020

Excellent service, loved the loaner car and the politeness of the staff. Car was well serviced, runs great. Thank you very much! See you soon! More

by TAIDA.CHIVANGA
Recommend Dealer
Yes
Employees Worked With
Christina Lowe, Joanne Zaren
Jul 31, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

July 31, 2020

Excellent experience from search of car to delivery I worked with Julian. He was such an energetic go getter. While I had other agencies that wanted to work with me once I met Julian on the phone it wa More

by DRBETH0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Green, Dessire Cardenas, Amy Hamilton
Jul 31, 2020 -

Mercedes-Benz of Fort Washington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Aaron Smith, Sales Director asmith@yourmercedes.com

July 31, 2020

Vehicle in for A/C problem. Dealer for now solved the problem by fixing , what they said, was a "float problem." So far A/C working properly. If major problem, dealer will not h More

by HARRYMARIS219
Recommend Dealer
Yes
Employees Worked With
Derek Witman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Mercedes-Benz of Fort Washington responded

Harry, thank you for taking the time to share your thoughts on working with our team. We're glad to hear that our team was able to help with the A/C issue! Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

July 31, 2020

great service all the way around. went in to test drive a glc 300 and i was sold almost immediately. they helped find the car with options i wanted when it wasn’t available on the lot. this should be your fi More

by KBOY1289
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dessire Cardenas, Amy Hamilton, Aaron Smith
Jul 31, 2020 -

Mercedes-Benz of Fort Washington responded

Here at Mercedes Benz of Fort Washington, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review and hope you enjoy your new GLC 300! Aaron Smith, Sales Director asmith@yourmercedes.com

July 31, 2020

Nice staff to work with, took care of my car and did it in one day. Staff member who dropped car and picked it up did a great job. More

by JFSLOAT
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Mercedes-Benz of Fort Washington responded

It's great to hear that our team provided such excellent service! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes Benz of Fort Washington! Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

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