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Mercedes-Benz of Fort Washington
Fort Washington, PA
3,165 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476.
We have more than 20 Mercedes-Benz Certified product specialists with over than 100 years combined experience to answer your important questions and assist you with selecting the best vehicle for you.
Our showroom features over 15 new Mercedes-Benz luxury vehicles at any given time. Our Cafe lounge offers LCD televisions, free WiFi, comfortable seating areas, and 100% Arabica coffee while you have your vehicle serviced.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 3,165 reviews
July 29, 2020
Very unpleasant experience Non of sales people called Very unpleasant experience Non of sales people called back Sales manager and sales representative DID NOT even acknowledge specials which were sen Very unpleasant experience Non of sales people called back Sales manager and sales representative DID NOT even acknowledge specials which were sent to me by mail Completely ignored that info I presented and questioned time and time again No response!! I could not get any response from anyone about pricing!! Would never go back to FW dealerships or advise anyone to do so Got another make car from Thompson Had unbelievable carting experience They’re customer service is amazing!! Sales people and Sakes Manager should get some lessons of how customers should be treated More
by LARACHKA44
Verified CustomerEmployees Worked With
Helpful July 25, 2020
I am so blessed to have met Paul who I had all the confidence in. Treated me fabulous I had all the faith in him. Plus he loves Bichons! confidence in. Treated me fabulous I had all the faith in him. Plus he loves Bichons! More
by DEBIE_RN
Employees Worked With
Paul, Dessire Cardenas
July 23, 2020
Excellent Service Came in for "A" Service it was thorough and cost was reasonable. I always look forward to visiting the Lounge and seeing my Salesman Quentin Campbell Came in for "A" Service it was thorough and cost was reasonable. I always look forward to visiting the Lounge and seeing my Salesman Quentin Campbell More
by DENNIS.JACKSON.JHO9
Employees Worked With
July 23, 2020
Everyone should experience MBFW sales and service! My experience with MBFW service center has aways been excellent. Besides my salesman, Fred Milke, the service is the main reason I deal with MBFW. My experience with MBFW service center has aways been excellent. Besides my salesman, Fred Milke, the service is the main reason I deal with MBFW. Ryan Kinkade has ALWAYS seen to it that my car is in the best hands and always taken care of properly. I have worked with several agents who have been very helpful, the last one being, Joanne. Because of my excellent experiences with MBFW, I hope to be a customer for a long time! More
by SVERNEKOFF
Employees Worked With
July 18, 2020
very poor service when we got delivery of our new car need more recipe full to guest need to train the sales man's car was not clean properly still missing tires nobs. did not check the car at all need more recipe full to guest need to train the sales man's car was not clean properly still missing tires nobs. did not check the car at all More
by RUPINKP
Employees Worked With
Dessire Cardenas
July 18, 2020
I was contacted by them to upgrade my vehicle because my lease will be up soon, I responded back with the vehicle I wanted to upgrade to and they have don’t nothing to try to work with me. They keep trying lease will be up soon, I responded back with the vehicle I wanted to upgrade to and they have don’t nothing to try to work with me. They keep trying to push a C300 on me after numerous conversations telling them I did not want another C300. I think it is bad business to not try to work with the customer to get them what they want when they are spending their hard earned money with your dealership. More
by REG369
Employees Worked With
Michael Monteiro , Tuan Nuyen
July 18, 2020
This is my third Mercedes Benz I am pleased with the brand, I have never experienced any problems with the different models driven and I am very satisfied with the Fort Washington dealership that I cho brand, I have never experienced any problems with the different models driven and I am very satisfied with the Fort Washington dealership that I chosen to do business with, the staff and service representatives there are courteous and respectful and I am happy with the service provided todate. More
by Russ
Employees Worked With
Joanne Zaren
July 18, 2020
An excellent agency. Very professional. I always feel welcomed and well taken care of. The sales and maintenance departments are as good as it gets. welcomed and well taken care of. The sales and maintenance departments are as good as it gets. More
by MSCONTRADICTION
Employees Worked With
July 17, 2020
INTEREST RIP-OFF AND TOTAL DISREGARD FOR THIS CUSTOME I have a purchase agreement for a G-Wagon. I have 100 thousand dollars. I need to finance 23 thousand. Corvid19 impacted My finances or I would have p I have a purchase agreement for a G-Wagon. I have 100 thousand dollars. I need to finance 23 thousand. Corvid19 impacted My finances or I would have paid cash. Mercedes-Benz said that they can can finance 23K for 5.99%. For 36 months. THIS IS A RIP-OFF. My credit Score is 7.97. Carla Savage threatened to keep my 10k down payment if I do not accept her offer. Some customers are offered zero (0) interest. Is this 5.99% rate the rate for Black women? More
by Kheperacs
Employees Worked With
Carla Savage Clint Abney
July 17, 2020
Service was timely and excellent! Joanne Zaren is one of the best service advisors that I have worked with. She is detailed oriented and really knows her clients. the best service advisors that I have worked with. She is detailed oriented and really knows her clients. More
by DNILESMD
