Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Fort Washington
Fort Washington, PA
3,276 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476.
We have more than 20 Mercedes-Benz Certified product specialists with over than 100 years combined experience to answer your important questions and assist you with selecting the best vehicle for you.
Our showroom features over 15 new Mercedes-Benz luxury vehicles at any given time. Our Cafe lounge offers LCD televisions, free WiFi, comfortable seating areas, and 100% Arabica coffee while you have your vehicle serviced.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday Closed
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,276 reviews
October 25, 2019
Cat A service The issues with my car has been corrected. The service was done In Good time took 2days but I had no problem with the service given The issues with my car has been corrected. The service was done In Good time took 2days but I had no problem with the service given More
by CYNANDMON
Verified CustomerEmployees Worked With
Cliff and dexter
October 24, 2019
Very Good Services’s Hi I returned my car for service several times since I purchased it , the service was very good and fast everyone was so kind, everything was fantasti Hi I returned my car for service several times since I purchased it , the service was very good and fast everyone was so kind, everything was fantastic More
by schenelle8@gmail.com
Employees Worked With
October 23, 2019
Great Experience The salesman was very knowledgeable about the vehicle and was willing to work with me on determining a good price. I would encourage others to buy at The salesman was very knowledgeable about the vehicle and was willing to work with me on determining a good price. I would encourage others to buy at Ft. Washington. More
by CHERRY.PATRICIA1957
Employees Worked With
Mr. Campbell
October 23, 2019
Great experience The dealership was great and treated me so kindly and met all my needs. Rick was great to work with and I would recommend this dealership. They went a The dealership was great and treated me so kindly and met all my needs. Rick was great to work with and I would recommend this dealership. They went above and beyond More
by MQK5085
Employees Worked With
Rick rbound
October 23, 2019
Great Service We were given the time and attention we needed to make a decision. This is our first Mercedes and it was important to have all our questions answere We were given the time and attention we needed to make a decision. This is our first Mercedes and it was important to have all our questions answered. Our salesperson was knowledgeable, efficient and friendly. He followed up with phone calls to make sure that we were happy with the car we got. More
by GEETA_HEBLE
Employees Worked With
Bruce Gilbert
October 22, 2019
Improper Paperwork Filed No Title! FRAUD! I bought a car from this dealership and they did not file proper paperwork for me to register the car. Now, the temp plates are expired and They do no I bought a car from this dealership and they did not file proper paperwork for me to register the car. Now, the temp plates are expired and They do not handle despite numerous contacts on my part. Further they stole remaining items before my trade in was processed and now deny it. Sad for them they stole a tracking device which reflects it on their employee’s car!!! Again, despite contacting Sr. management they deny culpability. SHAME ! WEST CHESTER AND FORT WASHINGTON DEALERSHIPS (Same owner) commit fraud! Use ANYONE ELSE!!! More
by Jeuxjeux
Employees Worked With
Carla Savage, Juan Rodriguez, and entire service customer service management personnel at BOTH DEALERSHIPS.
October 22, 2019
Great Service Service is easily scheduled and work is completed in a timely manner. Service Reps are friendly and helpful and keep you informed from beginning to en Service is easily scheduled and work is completed in a timely manner. Service Reps are friendly and helpful and keep you informed from beginning to end. Joann is an asset to the company. More
by bobvenafra
Employees Worked With
Joann Zaren
October 22, 2019
Slow service Every time I go there they are short staffed and the wait for Express service is 3-4 hours. Hard to reach someone bia phone. Every time I go there they are short staffed and the wait for Express service is 3-4 hours. Hard to reach someone bia phone. More
by SSTILLS2
Employees Worked With
Not sure
October 22, 2019
Repairs done right! I’ve been a customer since purchase of my E320CDI in 2006 from MBFW. My vehicle has been serviced exclusively by this agency and I have always been pl I’ve been a customer since purchase of my E320CDI in 2006 from MBFW. My vehicle has been serviced exclusively by this agency and I have always been pleased by the result. More
by RNMULE99
October 22, 2019
courteous, knowledge of vehicle, task oreiented, socialable As a business professional I need quick response to the problem, complete, first time correction to the problem and advise to elimenate any future pos As a business professional I need quick response to the problem, complete, first time correction to the problem and advise to elimenate any future possible problems. More
by BILL.GRAF1
Employees Worked With
