Mercedes-Benz of Fort Washington

Maintenance experience. Routine 30K maintenance was pleasant to accomplish courtesy of Mike. Appreciated the use of a loaner since required two days. I would recommend for MB Routine 30K maintenance was pleasant to accomplish courtesy of Mike. Appreciated the use of a loaner since required two days. I would recommend for MB maintenance. More

No parts Available for repairs Parts not available from MB Germany to make repairs. Differential needs to be rebuilt. After 9 weeks of waiting, got lead for local repair shop from S Parts not available from MB Germany to make repairs. Differential needs to be rebuilt. After 9 weeks of waiting, got lead for local repair shop from Sprinter sales manager Rick. Trying to see if they can repair but need differential manufacturer from service team. Crazy amount of time has passed without a good solution. More

Excellent My experience in leasing my new GLC was excellent, from the turn in of my old vehicle, the leasing of the new vehicle to include financing. Fred Milki My experience in leasing my new GLC was excellent, from the turn in of my old vehicle, the leasing of the new vehicle to include financing. Fred Milkie , our sales point person is great to work with More

THEIR CUSTOMERS COME FIRST I have found that working with the folks at Mercedes and for Washington has been an absolute pleasure. They been extremely responsive to all my questi I have found that working with the folks at Mercedes and for Washington has been an absolute pleasure. They been extremely responsive to all my questions and needs. I've gotten to vehicles from them in the last two years they made the process, usually somewhat anxious, easy in the pleasure. More

Purchase Such a great experience working with the entire team, from the sales team, finance and service departments. I would recommend the dealership to everyo Such a great experience working with the entire team, from the sales team, finance and service departments. I would recommend the dealership to everyone. Thank you. More

Scheduled maintenance and state inspection. I received excellent work. The staff was courteous and professional. I waited at the well appointed dealership for the work to be complete. The ove I received excellent work. The staff was courteous and professional. I waited at the well appointed dealership for the work to be complete. The overall experience was less than two hours. Very well done. More

Team worked to get us taken care in a timely manner. Great team. Have been doing a lot of warranty work. Always clean work, no issue, everyone is nice and it is always timely. Would recommend the deale Great team. Have been doing a lot of warranty work. Always clean work, no issue, everyone is nice and it is always timely. Would recommend the dealership to all my friends. More

Scheduled an accessory battery readjustment! Schedule the date and time without incident or hesitation. Additionally, if the visit becomes time consuming, I will be provided a loaner for the day Schedule the date and time without incident or hesitation. Additionally, if the visit becomes time consuming, I will be provided a loaner for the day!! More

good service Staff was accommodating and professional. My only complaint was that after I drove the car home and I turned on the windshield wipers the next day, on Staff was accommodating and professional. My only complaint was that after I drove the car home and I turned on the windshield wipers the next day, one of the wipers flew off the windshield onto he highway. I mentioned it to the salesman and he told me submit the receipt to him and apologized for the inconvenience. It was only about $40 to repair and I sent the receipt but he never sent the check. I would have been impressed with the service if he followed through with his claim. More