Mercedes-Benz of Fresno

They were awesome and helpful! Delmer- was so amazing! He has great customer service skills. He's very warm .The experience was a breath of fresh air! Look for him when you go to Me Delmer- was so amazing! He has great customer service skills. He's very warm .The experience was a breath of fresh air! Look for him when you go to Mercedes Benz of Fresno! you'll be glad you did!!! More

Awesome Experience Paul Gregory and Delmer Poe made our assessment, selection and buying process seamless and totally without pressure. Patient with questions and forth Paul Gregory and Delmer Poe made our assessment, selection and buying process seamless and totally without pressure. Patient with questions and forthcoming with information, they made us feel welcome, appreciated and unique. This is definitely NOT your grandmother's car buying experience. We will be back when the time comes. More

Very good experience Paul Gregory provided excellent service, he is very professional and friendly. He took the time to explain the lease process and made my experience ve Paul Gregory provided excellent service, he is very professional and friendly. He took the time to explain the lease process and made my experience very gratifying. More

2nd Experience Even Better Than The 1st Dan DuPont is a classic example of what true customer service should be. Good customer service is all about bringing customers back. And about sendin Dan DuPont is a classic example of what true customer service should be. Good customer service is all about bringing customers back. And about sending them away happy - happy enough to pass positive feedback about your business along to others, who may then try the product or service you offer for themselves and in their turn become repeat customers. Dan did such an outstanding helping us with our very first Mercedes Benz purchase 3 years ago. That when we were in the market for another would knew who to call...Dan the Man!! It was approach od kindness and job knowledge that made my husband and I returning customers. Here are some things Dan did to ensure we had a great experience: 1) He answers his phone. 2) Don't make promises unless he WILL keep them. 3) Listen to his customers. 4) Deals with complaints very well. Is always aiming to please his customer. 5) ALWAYS helpful, courteous, and knowledgeable - even if there's no immediate profit in it. 6) Take the extra step to ensure you are happy. More

Amazing!! Such a joy to always go to see whenever I need a car! Dan has helped my family for years and wouldn't go to anyone else. Dan is very helpful, kind, ho Such a joy to always go to see whenever I need a car! Dan has helped my family for years and wouldn't go to anyone else. Dan is very helpful, kind, honest, and does whatever he can to help you get your car! When Dan was not there Delmer helped me and made the process super easy. Delmer was up to speed, kind, extremely helpful as well and a pleasure to work with as well! More

"Enjoyable experience" Dan DuPont is a breath of fresh air, what a pleasure to work with. He has always been available for any of our questions or concerns. It's so nice to Dan DuPont is a breath of fresh air, what a pleasure to work with. He has always been available for any of our questions or concerns. It's so nice to have someone who truly seems to enjoy his work. We are so excited about our new 2017 GLC300 4Matic SUV. When we picked up our vehicle we had the pleasure of Cecilia Nguyen assisting us in understanding all of the new features. She was so helpful and knowledgeable. It was a real pleasure to work with these two people. More

Great experience We recently purchased a new car from Dan and he was very helpful during the process! He has great customer service and I would recommend this dealersh We recently purchased a new car from Dan and he was very helpful during the process! He has great customer service and I would recommend this dealership. More

Dan DuPont Walked into the dealership not expecting to walk out with a new vehicle, Dan was amazing! He wasn't pushy at all to make the sell which we appreciated Walked into the dealership not expecting to walk out with a new vehicle, Dan was amazing! He wasn't pushy at all to make the sell which we appreciated. Customer service was incredible! Dan made sure to get us the best deal on our purchase and he was extremely kind and friendly. Erik also was super sweet and had outstanding customer service skills. We are overall satisfied with Mercedes-Benz of Fresno and are so happy with our purchase! Our experience was great!! More

Master dealer This guy is the best of the best. Not only does he know everything about every model he sincerely wants you in the car that is right for you. This guy is the best of the best. Not only does he know everything about every model he sincerely wants you in the car that is right for you. More

Wonderful experience! Luis is very efficient, and professional. He is a man of his word. Whenever I made a deal with him, he went beyond my expectations. I would definitely Luis is very efficient, and professional. He is a man of his word. Whenever I made a deal with him, he went beyond my expectations. I would definitely recommend anyone looking for a trustful sales rep to go to Luis. More