Mercedes-Benz of Fresno

Great service to a Los Angeles buyer I live and work in Los Angeles and was looking for a Mercedes locally. I had found what I thought was a good deal in LA on a demo but someone beat me I live and work in Los Angeles and was looking for a Mercedes locally. I had found what I thought was a good deal in LA on a demo but someone beat me to it. A week later, I had to drive to Fresno one weekend to pick up my son from Boy Scout camp and I got there early and had an hour and a half to kill so I drove over to the Fresno Mercedes Benz dealership. I met Paul Gregory who was great and I told him that I was from LA and was just looking around. I told him I also lost a good deal and was bummed about that. He said no problem and for me make myself at home. He did ask if I had a copy of the deal on that demo car which I did and gave to him. He said he wanted to run some numbers. In the meantime, I found the exact E350 that I was looking for. Paul came back to me and virtually matched the deal that I had lost and this car was brand new, not a demo. But I was concerned about getting the car to LA and he said that was his problem, not mine. I ended up getting the car from Paul and he delivered it to me in LA. Paul and the whole team were great to work with. The two finance guys, Eric Souza and Tony Carrillo were both very helpful and very professional. Even the owner Scott Biehl sent me an email hoping I enjoyed the car. I process was really easy and I trust these guys. I’ll continue to do business with them and hope to get my LA buddies to do the same. More

Mlr00 Delmer did a awsome job with us and he took his time and found us the right ml for us and the service was great would definitely do business again wit Delmer did a awsome job with us and he took his time and found us the right ml for us and the service was great would definitely do business again with Mercedes Benz of Fresno More

Good customer relation results to 2nd time buyers We enjoyed our experienced hence didn't hesitate to come back to purchase another Benz from Paul Gregory. He was very accomodating & tried hard to he We enjoyed our experienced hence didn't hesitate to come back to purchase another Benz from Paul Gregory. He was very accomodating & tried hard to help us make the purchase. Pleasant atmosphere. Love the cars esp our C63. Also liked the coffee shop for waiting customers. Thank you. Now we are Benz Converts!! More

Easiest Car Buy EVER!!! My experience at this dealership is always amazing. I have purchased multiple vehicles from them and have never felt like they were trying to get ove My experience at this dealership is always amazing. I have purchased multiple vehicles from them and have never felt like they were trying to get over on me or overcharge me. In fact my salesman Dan DuPont is always helpful and makes my experience at this dealership very enjoyable. The dealership its self hold up to the MB name, It is very clean and has a drink bar where you can get free smoothies and coffee! Everyone there was ready to help out and there was no waiting around looking lost until someone happens to help you. They have a great selection of vehicles so it was easy to find the one I wanted, I will continue to buy cars from MB of Fresno as long as Dan i still working there, If it was up to me I'd give them 6 stars! More

Great service! Just purchased my 3rd card from Mercedes Benz of Fresno. By far the best experience to date!! Gino has helped me it the past and once again he was a Just purchased my 3rd card from Mercedes Benz of Fresno. By far the best experience to date!! Gino has helped me it the past and once again he was a huge help. Dan Dupont helped out when Gino wasn't available and Vick, the sales manager took a lot of time with me to answer all my questions, go over many different options, and help me make the best decision for me. Never felt rushed or pressured by any of them. Called Dan after the sale with a few questions and he always got right back to me.......Tony in the finance department had all the paperwork ready to got and was able to take me though the process quickly while making sure I understood everything. A+ all around. More

Dan DuPont is the best! As a family we've bought several vehicles there within the last year and we only buy from Dan DuPont because he's simple the best! We know we can trus As a family we've bought several vehicles there within the last year and we only buy from Dan DuPont because he's simple the best! We know we can trust that he'll give us a great deal without all the headaches of the back and forth. More

Prompt & Friendly As soon as I walked in the dealership, I was greeted and asked if there was any way they could help me. I had gone to 2 other different dealerships be As soon as I walked in the dealership, I was greeted and asked if there was any way they could help me. I had gone to 2 other different dealerships before this one where no one even talked to me. Outstanding customer service and great cars. More

Excellent overall experience! Excellent car buying experience from beginning to end. Customer service was timely and very friendly. Sales representative was able to find me a car Excellent car buying experience from beginning to end. Customer service was timely and very friendly. Sales representative was able to find me a car that fit my needs and stayed within my price range, while making the experience extra enjoyable. He was not pushy at all, but instead listened to my needs and provided me with facts to help me make the best decision. I was in and out of there in less than 2 hours. I love my new Mercedes-Benz and am extremely happy with my purchase!!! I highly recommend Mercedes-Benz of Fresno to anyone looking to purchase a new car! More

First painless car purchase! I enjoyed my experience here from the moment I stepped on the lot. The quality of service recieved was exceptional from the time I was cordially greet I enjoyed my experience here from the moment I stepped on the lot. The quality of service recieved was exceptional from the time I was cordially greeted and continued on even after my purchase. I would definitely recommend this location to friends and family. One thing is for sure, when it's time for me to purchase again, I know exactly where to come for the right treatment and good deals. Etin, thank you so much for your assistance and making my car buying experience a positive one. He's the man, ask for him! More

For Etin omwanghe We had a great experience with Etin that I came in contact with. He did an awesome job helping us get our GL 450 and we absolutely love it!! His the We had a great experience with Etin that I came in contact with. He did an awesome job helping us get our GL 450 and we absolutely love it!! His the best among the rest. . I would definitely recommend Etin omwanghe to anybody. Outstanding sales person right here!! Thank you!! Jill and Scott More