Mercedes-Benz of Fresno

Stress free buying of my C250 I've been using MB of Fresno for the services on my other Mercedes vehicles, but this is the first time I'm actually purchasing from MB of Fresno. My I've been using MB of Fresno for the services on my other Mercedes vehicles, but this is the first time I'm actually purchasing from MB of Fresno. My sales rep Etin went above and beyond to ensure I got exactly what I was looking for, and he delivered. He made my car buying experience stress free. I would definitely purchase from him again. More

Extremely Satisfied Mercedes-Benz Owner Was in search of a new car, considered all options and decided to stop by Mercedes Benz. Needless to say I am beyond satisfied with my choice! When I Was in search of a new car, considered all options and decided to stop by Mercedes Benz. Needless to say I am beyond satisfied with my choice! When I arrived I was greeted promptly by all the friendly staff, but Etin O. personally worked with me. I am very glad he did because he got me into a car that was perfect for my family and my budget without any pressure at all. He was very knowledgable about all cars and could answer every question that I had. He went above and beyond to make sure that I was satisfied and in the right car for a great price! Whenever I'm in need of a new car I will definitely return to Mercedes-Benz and look for Etin! The best car buying experience I've ever had! More

Customer Care While I was out of the state for a few weeks, my wife was in an accident and needed to purchase a replacement vehicle. She purchased an E550 from Mer While I was out of the state for a few weeks, my wife was in an accident and needed to purchase a replacement vehicle. She purchased an E550 from Mercedes-Benz of Fresno, and had it delivered to our home in Sacramento. The transaction went very smoothly, and the E550 was in our garage in a matter of days. The purchase of the vehicle was handled through Paul, and the delivery was performed by Etin. When I arrived home and inspected the vehicle closely, I found two small rock cracks in the windshield. Since Etin was the only physical contact my wife had had with the dealership, and had told me how much she was impressed with him, I contacted him to have the windshield replaced. He got the ball rolling, and with John's input, the work was scheduled. During all this, Etin was in frequent contact with me, and was always very helpful, polite, and professional. He is an asset to the group at Mercedes-Benz of Fresno. More

GL 450 Everyone involved was professional and helpful. Thank you for making my purchase easy and so convenient. I'm now enjoying my Benz. I am very pleased. Everyone involved was professional and helpful. Thank you for making my purchase easy and so convenient. I'm now enjoying my Benz. I am very pleased. More

Lease of New 2015 MB GLK 350 I have purchases and/or leased Mercedes-Benz vehicles from this dealership for several years and the current ownership and management is outstanding. I have purchases and/or leased Mercedes-Benz vehicles from this dealership for several years and the current ownership and management is outstanding. I have also worked with several Sales Representatives from this dealership and without question Luis Ybarra is without a doubt Number 1. I was able to complete my most recent transaction with Luis over the phone and when I visited the dealership, all the paperwork was available for me to sign and the car available to pick up within an hour. I hope Luis stays with this firm far into the future because he along with Rich Wass, General Manager, make a great team. More

Wonderful experience! A completely ethical dealer! I leased my new Mercedes Benz E400 from these guys via the internet. From start to finish, it was a great transaction and Luis Ybarra was as straight I leased my new Mercedes Benz E400 from these guys via the internet. From start to finish, it was a great transaction and Luis Ybarra was as straight as could be. There was an honest mistake in my transaction, to my benefit. Even though it cost the dealership, he stood behind his word and made my deal happen. I would highly recommend this dealership and Luis to anyone in the market for a Mercedes Benz! More

My buying experience The folks at Mercedes made my buying experience quick and to the point. The time in the dealership was about two hours. I was happy with the level of The folks at Mercedes made my buying experience quick and to the point. The time in the dealership was about two hours. I was happy with the level of experience of my salesman, the finance manager and the educator who walked me thru the many features of the vehicle. I will buy my next car with this dealership More

Amazing customer service I would highly recommend Mercedes-Benz of Fresno to anyone looking to purchase a new or used car. I switched from BMW to Mercedes, and they made the t I would highly recommend Mercedes-Benz of Fresno to anyone looking to purchase a new or used car. I switched from BMW to Mercedes, and they made the transition seamless. Their customer service is unmatched. They worked with me on pricing and were incredibly honest in all aspects. They are also experts in every make/model they carry. I felt 100% confident with my purchase. They've definitely gained a life-long customer in me. More

Best car buying experience ever Ernie and Dan were amazing! I didn't feel pressured in the slightest while making my decision to purchase my vehicle. Ernie and Dan were very friendly Ernie and Dan were amazing! I didn't feel pressured in the slightest while making my decision to purchase my vehicle. Ernie and Dan were very friendly and accommodating, even offering to drive me to my bank so that I could get my down payment money from my account. A+ service, would buy from Mercedes-Benz of Fresno and Ernie and Dan specifically again. More

Excellent customer service I came in to inquire about new vehicles and wanted to know detailed explanations for comparisons and finance in order to make my decision. Daniel Dupo I came in to inquire about new vehicles and wanted to know detailed explanations for comparisons and finance in order to make my decision. Daniel Dupont provided excellent customer service and helped make my purchase easy and convenient by spending the time explaining everything I needed to know about my new vehicle. More