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Mercedes-Benz of Fresno
Fresno, CA
502 Reviews
About Mercedes-Benz Dealership in Fresno, CA.
Here at Mercedes-Benz of Fresno, our Mercedes-Benz dealership serving Visalia, we are proud to be an automotive leader in our area. We offer a wide selection of new and used vehicles, and our number one priority is the happiness of our customers. Our main goal is to ensure you have a positive and stress-free experience, and that you drive away from our dealership knowing you made the right choice.
At our Fresno Mercedes-Benz dealership, we offer our customers more than just cars; we also offer a great finance department, where our helpful and knowledgeable financial experts will work with you no matter what your credit situation, and help you find a reasonable loan at an affordable rate so you can purchase your dream car.
About Our Mercedes-Benz Dealer Serving Clovis
We also offer a state-of-the-art service and parts department, where we offer everything from minor service to major auto repair, and our experts will have your car as good as new in as little time as possible. Make sure you also take a look at our extensive inventory of OEM parts and accessories for your Mercedes-Benz vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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December 23, 2022
Abel is our service advisor and has been for many years. We have two cars and receive excellent service. Service is performed well, timely and the cars are always clean when we pick up. We give Abel and the We have two cars and receive excellent service. Service is performed well, timely and the cars are always clean when we pick up. We give Abel and the dealership the highest grades. More
by rmmochizuki
Employees Worked With
Abel Lara
June 01, 2022
I am extremely satisfied with the service I received at Fresno Mercedes. All the personnel are wonderful and pay such attention to detail. Special thanks to Brandon Puga, who did an exemplary job of infor Fresno Mercedes. All the personnel are wonderful and pay such attention to detail. Special thanks to Brandon Puga, who did an exemplary job of informing me of my car's needs and seeing to it the service was exceptional. His dedication is admirable. While waiting, I thoroughly enjoyed my specialty coffee and the kindness of the barista. It's a relaxing, friendly atmosphere which made my wait enjoyable. I'm always so appreciative of the pristine environment and dedication to customer service. Thank you, Fresno Mercedes! Claudia Woods More
by Claudia
Employees Worked With
Brandon Puga
July 21, 2021
Pitiful experience! First and last! And ... my son got 2 (or 3?) cars from them. Garen was ok but after I drove away hardly any answers to texts from him tho. Left 2 messages with Abraham. No answer. He ref (or 3?) cars from them. Garen was ok but after I drove away hardly any answers to texts from him tho. Left 2 messages with Abraham. No answer. He refused to give me the docs, they'd be emailed he said. Not arrived yet. Wonder what's in them and whether the verbal agreements are reflected. Sorry MB Bakersfield for not going with you. Too late now. Seeing some reviews calling them a good dealership makes you wonder if we're talking about the same people. Buying a car is never a great experience but this has been THE very worst one ever. Disgusting. More
by George
Employees Worked With
Abraham, Garen Aramyan
June 23, 2021
Mercedes Benz of Fresno will scam you just like any other nonreputable dealer would. Take your business elsewhere and save yourself a bunch of headaches. If you do decide to buy a car from these thieves make nonreputable dealer would. Take your business elsewhere and save yourself a bunch of headaches. If you do decide to buy a car from these thieves make sure you test the car 100% bumper to bumper as if it was yours to ensure the car works as intended. When in the process of the purchase I was told by the sells representative to test drive the vehicle in the city streets where speed limits don’t go over 50MPH. I liked the vehicle and I bought it. The next day after the purchase I drove the car in the highway for the first time and I realized that once I reached speeds of 60MPH or higher and I applied the break, the vehicle vibrated excessively. I immediately contacted the sells representative to make him aware of the situation and requested that they fix the car. Sells representative said he was going to talk to his Manager and see what could be done about it. The manager Armando Perez was able to get me a “complimentary” inspection on the vehicle. It was determined that the car needs brakes and rotors but wanted me to pay for the work at a “discounted” rate even though they sold me a $33,000 car that doesn’t work properly. Additionally, shortly after the brake problem, I realized that when the RPMs hit 3,500 or higher the car pulls right. Had I notice these problems upon test drive, I would have NOT made the purchase. To all future buyers, test the vehicle 100% before you make your purchase. More
by Al
Employees Worked With
Armando Perez
