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Mercedes-Benz of Fresno
Fresno, CA
494 Reviews
About Mercedes-Benz Dealership in Fresno, CA.
Here at Mercedes-Benz of Fresno, our Mercedes-Benz dealership serving Visalia, we are proud to be an automotive leader in our area. We offer a wide selection of new and used vehicles, and our number one priority is the happiness of our customers. Our main goal is to ensure you have a positive and stress-free experience, and that you drive away from our dealership knowing you made the right choice.
At our Fresno Mercedes-Benz dealership, we offer our customers more than just cars; we also offer a great finance department, where our helpful and knowledgeable financial experts will work with you no matter what your credit situation, and help you find a reasonable loan at an affordable rate so you can purchase your dream car.
About Our Mercedes-Benz Dealer Serving Clovis
We also offer a state-of-the-art service and parts department, where we offer everything from minor service to major auto repair, and our experts will have your car as good as new in as little time as possible. Make sure you also take a look at our extensive inventory of OEM parts and accessories for your Mercedes-Benz vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 494 reviews
August 13, 2017
A very satisfied customer I just bought my MB GL 450 about 2 weeks ago, finally had my 1st car wash, service area on this side is very courteous and hospitable, turn around tim I just bought my MB GL 450 about 2 weeks ago, finally had my 1st car wash, service area on this side is very courteous and hospitable, turn around time less than 20 min. Then I made nan appointment to see Cecilia Nguyen, to know my car's tech beauty, wow her knowledge is excellent( I am not a tech savy) she talk to me in a language that I can remember the techy side of my car. Then she provided answers and solutions to my only worries, like having to procure key to operate my vehicle, now I do not have to fish my key ever again. Again thank you Ms Cecilia Nguyen, MB Fresno is so lucky to have you in their team. More
by FresYes
Employees Worked With
Cecilia Nguyen
August 09, 2017
Bought a certified used CLA-45 AMG Dealing with Etin at Mercedes-Benz of Fresno was honestly the best car buying experience I've ever had. He was informative, helpful, and straight to t Dealing with Etin at Mercedes-Benz of Fresno was honestly the best car buying experience I've ever had. He was informative, helpful, and straight to the point. He helped me ship my car and answered all my questions along the way. I was even reaching out to him in the night via text and he responded quickly. Plus the car was gorgeous when it was shipped to me. Drives and looks just like they described on their site. 1-/1- More
by joshwren121
Employees Worked With
Etin Omwanghe
August 09, 2017
It was worth the wait! I special ordered the 2018 E400 Coupe and waited 6 months for it since it was a brand new model release. During my wait, the customer service and lev I special ordered the 2018 E400 Coupe and waited 6 months for it since it was a brand new model release. During my wait, the customer service and level of assistance was excellent. This is my first Mercedes and I have been very impressed as it has been two weeks after my purchase. The associates I dealt with were friendly, professional, and always eager to answer my questions. Even employees I did not work closely with would constantly ask if I needed anything while I was walking around the dealership. One employee drove my rental back behind me in my brand new car to drop it off. I am in sales and I vouch for this team. Notable people deserving praise are Vick Sharma, Cecilia Nguyen, and Luis Ybarra. Thank you! - Eric Armenta More
by EA4134
Employees Worked With
Luis Ybarra, Tony Carrillo, Eric Souza, Vick Sharma, Adam Messick, Cecilia Nguyen
August 04, 2017
Purchase I called because I was interested in another car and wanted to see it in person but it was not available. Luis was able to show me a similar car and I I called because I was interested in another car and wanted to see it in person but it was not available. Luis was able to show me a similar car and I decided not to go with that car. Luis showed me another car. Took for a drive and loved it. With Luis' help, the transaction was quick and stressless. Satisfied and happy client. Thank you Luis. More
by Egroger
Employees Worked With
Luis Ybarra
August 02, 2017
Scott debenedetto I had the pleasure of having Mrs Cecilia Nguyen to have helped buy the new C-300 convertible and the experience was knowledgeable & profesional capped I had the pleasure of having Mrs Cecilia Nguyen to have helped buy the new C-300 convertible and the experience was knowledgeable & profesional capped with a Smile. I think the whole experience is a 10 , 10 being the highest. Sincerely, Scott De Benedetto More
by Rex3425
Employees Worked With
Cecilia Nguyen
August 02, 2017
Purchase of new vehicle. Cecelia was so helpful and accommodating with our appointment. She was very thorough in her explanations and professional. The car we purchased was c Cecelia was so helpful and accommodating with our appointment. She was very thorough in her explanations and professional. The car we purchased was complicated so we appreciated her patience with us. More
by Robaraki
Employees Worked With
Luis Ybarra, Eric Souza, Abdulah Mahmoud, Cecilia Nguyen
August 01, 2017
The service dept are always difficult Buying the car is really pleasant, servicing the car is a cluster! Every single time I have had to service the car I just want to get rid of it...1) I Buying the car is really pleasant, servicing the car is a cluster! Every single time I have had to service the car I just want to get rid of it...1) I live out of the area, so obviously I don't want to sit down there for 3 hours+, they won't schedule picking up your car any longer unless you speak to an unnamed dept, now it feels like your dealing with the State of Cal government bureaucracy, they will drop you off at a place, what am I going to do for 3 hours? I just have some medical issues, they don't know about, I can't walk around for 3 hours somewhere, you can make an appt for later with a loaner car but not at the time you want....just typical and why, although I love the car I won't buy another MB-service dept More
by Nutexec
Employees Worked With
Taylor
July 31, 2017
Customer Service I walk in MB Fresno, with mixed feelings. My previous experience with a MB sales person was not pleasant. This time was the exact opposite from the i I walk in MB Fresno, with mixed feelings. My previous experience with a MB sales person was not pleasant. This time was the exact opposite from the initial phone call up to the end. Joseph was warm, Luis was very hospitable, gave me variety of options, no pressure of making a sale. Luis you give MB Fresno a excellent representation. I will definitely recommend you and MB Fresno to anyone looking for a car More
by FresYes
Employees Worked With
Joseph Blair, Luis Ybarra, Eric Souza
July 29, 2017
Exelent service and berry good price Thanks to Luis Ybarra, I receive an exelent service and berry good price. I'm so happy with my new Mercedes Benz C300 2017. If you are planing to bu Thanks to Luis Ybarra, I receive an exelent service and berry good price. I'm so happy with my new Mercedes Benz C300 2017. If you are planing to buy a new Mercedes, ask for Luis. Hi is the best. More
by Juan Fer
Employees Worked With
Luis Ybarra
July 08, 2017
Myint Zaw, MD I am very happy to upgrade my lease with MB Fresno. Cecilia has been great with tech orientation and follow up. I would recommend her to my friends an I am very happy to upgrade my lease with MB Fresno. Cecilia has been great with tech orientation and follow up. I would recommend her to my friends and family. David is great sale person I have ever met! More
by Myint Zaw
Employees Worked With
David Coquillette, Cecilia Nguyen
