Mercedes-Benz of Fresno

Easiest transaction I had been looking for a car for about 6 weeks. I was looking for a good deal and the car I had my eye on was on their lot. I have an extremely busy s I had been looking for a car for about 6 weeks. I was looking for a good deal and the car I had my eye on was on their lot. I have an extremely busy schedule so being that the dealership is about 45 minutes away I wasn't able to go see the car immediately so instead I made a call and Luis was beyond helpful. He offered to FaceTime me to show me the car. He did a walk around and let me know if there were any flaws in the car since the one I wanted was used. I went ahead and made an offer on the vehicle that same morning and they accepted. He did everything via phone and text so I never had to miss work or school. I wanted to see just how great customer service really was so I jokingly requested pictures of Justin Bieber pictures be in the car. Sure enough, he did not disappoint and Luis delivered the car to me in Visalia.!It was a pleasure doing business, it was the easiest car buying experience. I love my new car and I can't wait to buy my next car from them! Thanks Luis! More

Life Changing Experience Luis is just a happy fellow. He helped me see the positives in Mercedes Benz. Technology in these cars are so different from back in my day and now th Luis is just a happy fellow. He helped me see the positives in Mercedes Benz. Technology in these cars are so different from back in my day and now that Luis has showed me how they work them it made me feel like I need a new car. From the rear view camera to the automatic locking systems I just fell in love. Times are changing and now I see Mercedes Benz is going in the right direction thanks to my new found friend Luis. #happycustomer More

Superb service from Luis Luis went above and beyond when it came to my car purchase. I've always dreaded the car buying experience but I can honestly say this was fun and pain Luis went above and beyond when it came to my car purchase. I've always dreaded the car buying experience but I can honestly say this was fun and painless. I will definitely be back. Thank again Luis More

Very pleased and professional My experience at this dealership was very memorable. For example the staff was very kind and professional, this made the experience very pleasurable. My experience at this dealership was very memorable. For example the staff was very kind and professional, this made the experience very pleasurable. I had a great time. More

Great People - Great People Mercedes Benz of Fresno is truly the best dealership in town from start to finish. Paul and Cecilia were nothing but professional. Looking forward to Mercedes Benz of Fresno is truly the best dealership in town from start to finish. Paul and Cecilia were nothing but professional. Looking forward to many more cars from MBOF More

WONDERFUL! My dad and I had a very good experience vehicle shopping at Mercedes Benz of Fresno. We got the car we wanted, especially, our dream car. Dan was able My dad and I had a very good experience vehicle shopping at Mercedes Benz of Fresno. We got the car we wanted, especially, our dream car. Dan was able to hook me up with a good deal. Also, he is always there when I have questions or concerns. I would recommend Dan to anybody who is looking for a car. More

great cars great service It is a pleasure dealing with a professional such as Paul. This is the second car I purchased from paul and it went off without a hitch. I believe tha It is a pleasure dealing with a professional such as Paul. This is the second car I purchased from paul and it went off without a hitch. I believe that I got a fair trade value for my old MB and a a great price on my new MB. I would definitely recommend and have recommended customers towards Paul. More

Fantastic car buying experience! From the moment we walked onto the lot and were greeted by Delmer Poe to the purchase of our E300 sedan everything was an enjoyable experience. The f From the moment we walked onto the lot and were greeted by Delmer Poe to the purchase of our E300 sedan everything was an enjoyable experience. The follow up service calls from Hayley and Cecilia have been fantastic. Hayley initially helped me learn the basics while Cecilia has patiently and cheerfully helped me learn the many features I haven't understood by reading the manual, and has also helped me with a couple of other issues not pertaining to the function of the car. Even one of the car wash techs taught me a feature on my remote control. The facility is beautiful and clean. Although I haven't used the coffee bar in the lounge, I like knowing it's there. I would highly recommend Mercedes Benz of Fresno!!! I love my car!!! More

Great New Car Buying Experience I have owned a variety of luxury cars and SUVs over the years, but have never bought a Mercedes-Benz. When I mentioned I was considering buying a ne I have owned a variety of luxury cars and SUVs over the years, but have never bought a Mercedes-Benz. When I mentioned I was considering buying a new car (candidly, I had not even considered buying a Mercedes!) a fellow local attorney friend of mine, as well as another of my clients, each recommended that I visit MB of Fresno where they had purchased a Mercedes GLE 350 SUV and an E350 sedan. I was blown away from the moment I walked into the dealership. Every single person I met and dealt with at MB of Fresno involved in my new car buying experience, as well as the post-purchase customer service follow-up has been truly outstanding to work with. Everyone has treated me like royalty and made me feel special, even before I decided to buy a Mercedes. Everyone has been absolutely first class, from the Salespersons, mine was Dan Dupont (who was so patient with me over several weeks and answered my zillion questions and then helped me find the perfect GLE 350 SUV), to the Sales Manager, Adam Messick (a super nice guy who made me a great deal!), to the finance manager, Eric Souza, who patiently had to rewrite the entire contract first from a purchase, then to a lease, and then back to a purchase and never acted inconvenienced in having to redo all of the paperwork three times, to the friendly/efficient after-purchase customer service techs, Hayley Hauschel and Cecilia Nguyen (who each patiently instructed me, a techno dinosaur, on how to use the incredible number of technical/computer gadgets and features in my GLE, and even came to my house to help program the garage door openers on the car), to the service staff I have already encountered who handle my free weekly car wash and vehicle detailing that has kept my new baby spotless inside and out. Anybody can sell you a luxury car, but some dealers make you feel like they are doing you a favor, when they do so. But all of the Mercedes Benz of Fresno personnel, from top to bottom, put the customer first and want to make the entire car buying experience a real treat. I can wholeheartedly recommend MB of Fresno to anyone thinking of buying a luxury car. You won't regret it. More

Great experience! Spent the weekend car shopping. Of all the salespeople we talked to, Dan was by far the most helpful. Would definitely recommend working with him! Spent the weekend car shopping. Of all the salespeople we talked to, Dan was by far the most helpful. Would definitely recommend working with him! More