Mercedes-Benz of Ft. Lauderdale

I wish I never dealt with these idiots in the first place. My last interaction with them was to get my navigation working because I bought my car from them and my navigation should be working because place. My last interaction with them was to get my navigation working because I bought my car from them and my navigation should be working because it's a Mercedes after all. They told me I needed a $867 SD card in order for it to work. I bought one for $26 on Amazon and my navigation works perfectly. Bottom line is do not deal with these xxxxxxxx they are a bunch of scammers. More

Mercedes-Benz of Fort Lauderdale is so far ahead of every other dealership I've ever visited that calling it a "car dealership" almost feels inaccurate. This organization operates on an entirely different le other dealership I've ever visited that calling it a "car dealership" almost feels inaccurate. This organization operates on an entirely different level when it comes to customer service, professionalism, and making people feel genuinely valued. From the moment you walk through the doors, you're treated unlike any dealership experience I've ever had. Every interaction feels personalized, sincere, and focused on creating an exceptional customer experience rather than simply completing a transaction. A special thank you to Todd Fine, who is truly a gentleman and a scholar. His professionalism, integrity, and commitment to customer satisfaction are second to none. It is rare to encounter someone who combines knowledge, class, and genuine care for people the way Todd does. I would also like to recognize Tiffany Ellis, who is an absolutely fantastic service writer. She is knowledgeable, professional, attentive, and always takes the time to ensure everything is handled correctly. Her communication and expertise make the service experience seamless and stress-free. And then there's Nora, whose warmth and kindness immediately make you feel welcome. She represents the culture of excellence that seems to exist throughout the entire organization. The overall experience at Mercedes-Benz of Fort Lauderdale has been unlike anything I've ever experienced in the automotive industry. If you are not purchasing or servicing your vehicle at Mercedes-Benz of Fort Lauderdale, you are truly missing a unique experience. Thank you to everyone at Mercedes-Benz of Fort Lauderdale for setting the standard for what customer service should be. Keep up the outstanding work. I'm sure, sure you will. Thankful, Arthur B More

No better Mercedes dealership than Fort Lauderdale. Joe Hagan and Steve were incredible from the very first phone call to picking up the car. The process was smooth, they made me feel welcomed and even Joe Hagan and Steve were incredible from the very first phone call to picking up the car. The process was smooth, they made me feel welcomed and even surprised me with a matching bow! Saemee in finance was amazing to work with as well. Thank you for everything! Looking forward to our next car already. More

Lesly was on the ball from the beginning, he took good care and the car was ready the same day, care and the car was ready the same day, More

Excellent service very professional customer service willingness to go the extra mile for the customer willingness to go the extra mile for the customer More

Excellent Dealership. Probably the best in the country and for sure the best in Florida ! By with confidence. Alex top salesman of the world ! Thank you for everything. Probably the best in the country and for sure the best in Florida ! By with confidence. Alex top salesman of the world ! Thank you for everything. More

I think the car after service has to be returned washed. Good service. I like it Good service. I like it More

They sold me a “new” car which is a year old. I purchased full warranty (it’s just for 24 months, they promised to send me a check in a week. It is two weeks already - I still didn’t get it ……… I purchased full warranty (it’s just for 24 months, they promised to send me a check in a week. It is two weeks already - I still didn’t get it ……… More

Great experience sales person was awesome. The manager was a big help as well Thanks Arthur Schnur The manager was a big help as well Thanks Arthur Schnur More