Mercedes-Benz of Ft. Lauderdale

This dealership is absolutely amazing. All the way from dales to services it’s a stress free and smooth experience. All the way from dales to services it’s a stress free and smooth experience. More

On time, reliable, professional. they service the car and fixed a problem that was under warranty they service the car and fixed a problem that was under warranty More

If you are looking for a first-class car-buying experience, I highly recommend Mercedes-Benz of Fort Lauderdale. They truly provide exceptional service and represent the Mercedes-Benz brand at the experience, I highly recommend Mercedes-Benz of Fort Lauderdale. They truly provide exceptional service and represent the Mercedes-Benz brand at the highest level. My experience purchasing a vehicle from this dealership has been outstanding. The staff is incredibly friendly, welcoming, and knowledgeable, and the showroom is clean and well-organized. I would especially like to highlight the professional and efficient work of my sales manager Ala - she was responsive, knowledgeable, and a pleasure to deal with, providing expert guidance in selecting the right car. I also want to mention Walter in the finance department, the paperwork and the entire purchase process went very quickly and smoothly. I highly recommend this dealership if you are looking for top-notch service and an excellent car-buying experience! More

Thanks to Slava, my salesperson. He was extremely kind, professional, and helpful throughout the entire process. He always followed up with me, answered my questions, and made sure I He was extremely kind, professional, and helpful throughout the entire process. He always followed up with me, answered my questions, and made sure I felt taken care of. My only disappointment was with the manager, who I felt was not very welcoming or flexible with my requests. A more customer-oriented approach would have made the experience even better. Overall, I truly appreciate Slava’s dedication and excellent service. He is a great representative of the dealership, and I would highly recommend working with him. More

I’m always treated with the utmost of courtesy and respect at Mercedes Benz of Fort Lauderdale. The service department is quick, efficient, and professional, and my service advisor, Lesley French, epi respect at Mercedes Benz of Fort Lauderdale. The service department is quick, efficient, and professional, and my service advisor, Lesley French, epitomizes excellence in customer service. I always feel that I and my vehicle are in very capable hands.,thank you! More

I wish I never dealt with these idiots in the first place. My last interaction with them was to get my navigation working because I bought my car from them and my navigation should be working because place. My last interaction with them was to get my navigation working because I bought my car from them and my navigation should be working because it's a Mercedes after all. They told me I needed a $867 SD card in order for it to work. I bought one for $26 on Amazon and my navigation works perfectly. Bottom line is do not deal with these xxxxxxxx they are a bunch of scammers. More

Mercedes-Benz of Fort Lauderdale is so far ahead of every other dealership I've ever visited that calling it a "car dealership" almost feels inaccurate. This organization operates on an entirely different le other dealership I've ever visited that calling it a "car dealership" almost feels inaccurate. This organization operates on an entirely different level when it comes to customer service, professionalism, and making people feel genuinely valued. From the moment you walk through the doors, you're treated unlike any dealership experience I've ever had. Every interaction feels personalized, sincere, and focused on creating an exceptional customer experience rather than simply completing a transaction. A special thank you to Todd Fine, who is truly a gentleman and a scholar. His professionalism, integrity, and commitment to customer satisfaction are second to none. It is rare to encounter someone who combines knowledge, class, and genuine care for people the way Todd does. I would also like to recognize Tiffany Ellis, who is an absolutely fantastic service writer. She is knowledgeable, professional, attentive, and always takes the time to ensure everything is handled correctly. Her communication and expertise make the service experience seamless and stress-free. And then there's Nora, whose warmth and kindness immediately make you feel welcome. She represents the culture of excellence that seems to exist throughout the entire organization. The overall experience at Mercedes-Benz of Fort Lauderdale has been unlike anything I've ever experienced in the automotive industry. If you are not purchasing or servicing your vehicle at Mercedes-Benz of Fort Lauderdale, you are truly missing a unique experience. Thank you to everyone at Mercedes-Benz of Fort Lauderdale for setting the standard for what customer service should be. Keep up the outstanding work. I'm sure, sure you will. Thankful, Arthur B More

No better Mercedes dealership than Fort Lauderdale. Joe Hagan and Steve were incredible from the very first phone call to picking up the car. The process was smooth, they made me feel welcomed and even Joe Hagan and Steve were incredible from the very first phone call to picking up the car. The process was smooth, they made me feel welcomed and even surprised me with a matching bow! Saemee in finance was amazing to work with as well. Thank you for everything! Looking forward to our next car already. More

Lesly was on the ball from the beginning, he took good care and the car was ready the same day, care and the car was ready the same day, More