Mercedes-Benz of Ft. Lauderdale

⭐⭐⭐⭐⭐ Five Stars for Mercedes-Benz of Fort Lauderdale! I would like to express my sincere appreciation to General Manager Mr. Jason Morgan and Service Advisor Tiffany Ellis for their outstanding profes I would like to express my sincere appreciation to General Manager Mr. Jason Morgan and Service Advisor Tiffany Ellis for their outstanding professionalism and excellent customer service. After speaking with Mr. Morgan, he took the time to understand our concerns and offered to have two new tires installed on our GLA 250 at no charge. His willingness to listen, understand our position, and find a solution clearly demonstrated his commitment to customer satisfaction. I would also like to recognize Tiffany Ellis for her exceptional service and efficiency. She ensured that the new tires were installed promptly and made the entire experience smooth and stress-free. Our experience today at Mercedes-Benz of Fort Lauderdale was truly reassuring. Both Mr. Morgan and Tiffany made us feel valued and showed us that every customer matters. It is refreshing to receive this level of service and professionalism. Thank you both for turning our concerns into a positive experience and restoring our confidence in the Mercedes-Benz customer experience. Highly recommended! Five stars well deserved! ⭐⭐⭐⭐⭐ More

I was treated with kindness and respect throughout the whole process. Very professional and helpful. whole process. Very professional and helpful. More

Really appreciate the services that was provided and the detailed list of things that were done during service and video pprovided detailed list of things that were done during service and video pprovided More

The most accurate description of my experience is to say premium pricing and mediocre service, very mediocre I might add and I'm being kind premium pricing and mediocre service, very mediocre I might add and I'm being kind More

This dealership is absolutely amazing. All the way from dales to services it’s a stress free and smooth experience. All the way from dales to services it’s a stress free and smooth experience. More

On time, reliable, professional. they service the car and fixed a problem that was under warranty they service the car and fixed a problem that was under warranty More

If you are looking for a first-class car-buying experience, I highly recommend Mercedes-Benz of Fort Lauderdale. They truly provide exceptional service and represent the Mercedes-Benz brand at the experience, I highly recommend Mercedes-Benz of Fort Lauderdale. They truly provide exceptional service and represent the Mercedes-Benz brand at the highest level. My experience purchasing a vehicle from this dealership has been outstanding. The staff is incredibly friendly, welcoming, and knowledgeable, and the showroom is clean and well-organized. I would especially like to highlight the professional and efficient work of my sales manager Ala - she was responsive, knowledgeable, and a pleasure to deal with, providing expert guidance in selecting the right car. I also want to mention Walter in the finance department, the paperwork and the entire purchase process went very quickly and smoothly. I highly recommend this dealership if you are looking for top-notch service and an excellent car-buying experience! More

Thanks to Slava, my salesperson. He was extremely kind, professional, and helpful throughout the entire process. He always followed up with me, answered my questions, and made sure I He was extremely kind, professional, and helpful throughout the entire process. He always followed up with me, answered my questions, and made sure I felt taken care of. My only disappointment was with the manager, who I felt was not very welcoming or flexible with my requests. A more customer-oriented approach would have made the experience even better. Overall, I truly appreciate Slava’s dedication and excellent service. He is a great representative of the dealership, and I would highly recommend working with him. More

I’m always treated with the utmost of courtesy and respect at Mercedes Benz of Fort Lauderdale. The service department is quick, efficient, and professional, and my service advisor, Lesley French, epi respect at Mercedes Benz of Fort Lauderdale. The service department is quick, efficient, and professional, and my service advisor, Lesley French, epitomizes excellence in customer service. I always feel that I and my vehicle are in very capable hands.,thank you! More

I wish I never dealt with these idiots in the first place. My last interaction with them was to get my navigation working because I bought my car from them and my navigation should be working because place. My last interaction with them was to get my navigation working because I bought my car from them and my navigation should be working because it's a Mercedes after all. They told me I needed a $867 SD card in order for it to work. I bought one for $26 on Amazon and my navigation works perfectly. Bottom line is do not deal with these xxxxxxxx they are a bunch of scammers. More